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All Journal Jurnal Ekonomi dan Bisnis Jagaditha Jurnal Kepariwisataan Journal of Tourism Economics and Policy Transekonomika : Akuntansi, Bisnis dan Keuangan JOURNAL OF HUMANITIES, SOCIAL SCIENCES AND BUSINESS (JHSSB) Journal of Management, Accounting, General Finance and International Economic Issues (MARGINAL) Journal of Governance, Taxation, and Auditing Neraca: Jurnal Ekonomi, Manajemen dan Akuntansi
Mareni, Ni Ketut
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Arts Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Public Health Social Sciences Other

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ANALISIS KUALITAS TRAINEE PROGRAM STUDI MANAJEMEN AKUNTANSI HOSPITALITI SEKOLAH TINGGI PARIWISATA NUSA DUA BALI Mareni, Ni Ketut
JURNAL KEPARIWISATAAN Vol 15 No 2 (2016): Jurnal Kepariwisataan
Publisher : Pusat penelitian & Pengabdian Kepada Masyarakat Politeknik Pariwisata Bali

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Abstract

Salah satu institusi pendidikan yang bertujuan menghasilkan mahasiswa yang profesional di bidang akuntansi bagi industri perhotelan adalah Program Studi Manajemen Akuntansi Hospitaliti (MAH) Sekolah Tinggi Pariwisata Nusa Dua Bali. Agar lulusan program ini dapat memenuhi criteria service performance, maka mahasiswa semester IV dan VII program ini wajib menjalani magang/Praktek Kerja Nyata (PKN) selama 6 bulan di departemen akunting di hotel berbintang lima. Penelitian ini adalah penelitian kualitatif deskriptif, dengan populasi semua mahasiswa MAH sebanyak 117 orang, dan pengambilan sampel dengan metode purposive sampling yaitu mahasiswa MAH yang mengikutin PKN tahun 2105. Hasil penelitian menunjukkan nilai rata-rata diatas 3, kecuali atribut leadership, dan survey pada industri hotel berbintang lima di Bali menunjukkan ke 13 atribut layanan berada di kuadran kanan serta hasil observasi dan wawancara menunjukkan adanya kesesuaian antara harapan dan kepuasan industri hotel berbintang lima di Bali terhadap kualitas layanan trainee.
PENGARUH CORPORATE GOVERNANCE TERHADAP KINERJA RGANISASI HOTEL BINTANG LIMA DENGAN BUDAYA ORGANISASI SEBAGAI VARIABEL PEMODERASI Wiryanata, I Gusti Ngurah Agung; Sri Rukmiyati, Ni Made; Mareni, Ni Ketut
JURNAL KEPARIWISATAAN Vol 11 No 1 (2012): Jurnal Kepariwisataan
Publisher : Pusat penelitian & Pengabdian Kepada Masyarakat Politeknik Pariwisata Bali

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Abstract

Penerapan good corporate governance merupakan langkah penting untuk membangun dan memulihkan kepercayaan pihak yang berkepentingan terhadap perusahaan dan perusahaan yang menjalankan good corporate governance secara baik dan berkelanjutan akan memiliki nilai lebih. good corporate governance dalam industri perhotelan akan memberikan dampak pada pelayanan hotel terhadap tamu. penelitian ini bertujuan untuk mengetahui apakah good corporate governance berpengaruh positif terhadap kinerja organisasi dan apakah budaya organisasi mempengaruhi kinerja organisasi hotel bintang lima.
PERLAKUAN AKUNTANSI PENDAPATAN HOTEL PADA ROOM INCLUDES BREAKFAST TERKAIT KINERJA KEUANGAN PADA HOTEL BINTANG LIMA DI PROPINSI BALI Mareni, Ni Ketut
JURNAL KEPARIWISATAAN Vol 17 No 3 (2018): Jurnal Kepariwisataan (edisi spesial)
Publisher : Pusat penelitian & Pengabdian Kepada Masyarakat Politeknik Pariwisata Bali

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Abstract

Pendapatan utama hotel secara umum berasal dari pendapatan kamar dan diikuti dengan pendapatan makanan dan minuman. Pendapatan breakfast memiliki konstribusi besar terhadap pendapatan makanan dan minuman, hal ini dikarenakan adanya paket room include breakfast. Pendapatan yang dihasilkan dari room includes breakfast terjadi karena adanya kontribusi yang sama dari departemen yang menghasilkan pendapatan utama tersebut, yaitu departemen kamar dan departemen makanan dan minuman. Setiap departemen memiliki target pendapatan masing-masing yang harus dipenuhi. Pendapatan room includes breakfast memiliki peranan yang besar dalam menunjang pendapatan kamar serta pendapatan makanan dan minuman setiap bulannya. Penyusunan laporan keuangan mengharuskan dapat menyajikan informasi keuangan yang akurat dan andal, khususnya dalam hal perlakuan akuntansi pendapatan hotel pada room includes breakfast.
Unveiling the Gender Gap: A Literature Review on Women Entrepreneurs and Financial Access Rukmiyati, Ni Made Sri; Safitri, Ni Wayan Noviana; Mareni, Ni Ketut; Darmayanti, Ni Putu Ayu; Ekayani, Ni Nengah Seri
Jurnal Ekonomi dan Bisnis Jagaditha Vol. 11 No. 2 (2024): Jurnal Ekonomi dan Bisnis Jagaditha (In Press)
Publisher : Universitas Warmadewa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22225/jj.11.2.2024.141-151

Abstract

This study conducts a systematic literature review to examine the current state of research on access to finance for women entrepreneurs. The review reveals the multifaceted nature of factors influencing gender disparities in financial access and their consequent business performance. While some scholars debate the role of gender discrimination versus differences in motivations and preferences between male and female entrepreneurs, empirical evidence suggests that disparities persist, albeit with variations across regions. Notably, studies highlight differences in loan sizes between women and men, indicating nuanced challenges faced by women in accessing formal finance. Furthermore, contextual factors such as the level of financial development, institutional norms, gender behavior, and individual perceptions shaped by stereotypes contribute to these disparities. Policy initiatives promoting gender equality in financial access and fostering an inclusive business environment emerge as crucial strategies to address these challenges and harness the potential of women entrepreneurs for economic development. This study provides a comprehensive foundation for further research into the determinants of women entrepreneurs' financial access and informs the design of targeted policy interventions aimed at mitigating gender disparities in entrepreneurship.
DEVELOPMENT OF A CASH SYSTEM AND WEB-BASED ACCOUNTING INFORMATION SYSTEM AT PETAPAN PARK TOURIST ATTRACTION IN KLUNGKUNG REGENCY Dwi Artawan, I Gusti Ngurah Adie; Pradnyana Yudha, Gusi Komang; Yusmarisa, Ni Luh Riska; Mareni, Ni Ketut; Arnawa, I Putu
JOURNAL OF HUMANITIES, SOCIAL SCIENCES AND BUSINESS Vol. 3 No. 3 (2024): MAY
Publisher : Transpublika Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55047/jhssb.v3i3.1190

Abstract

This study reveals that Petapan Park Tourism Object still relies on a manual system for financial data collection and operational activities, especially in ticket sales, parking, rides, and financial reporting. A descriptive research method was used to gather qualitative data through direct observation and interviews with the managers of Petapan Park Tourism Object. The results of this study led to the implementation of a cash system and a web-based accounting information system called FOS (Financial Operating System). FOS provides profit and loss statements and balance sheets as its final output with three main features: Transaction Menu, Financial Report Menu, and Master Data Menu. The cash system itself consists of Restaurant Sales Receipts, Recreation Sales Receipts, and Cash Disbursement Request Forms. A manual book is also provided to guide managers in using this system. The aim of this study is to enhance efficiency and accuracy in financial management at Petapan Park Tourism Object.
IMPLEMENTATION OF SUSTAINABLE PROCUREMENT: A CASE STUDY OF AN INTERNATIONAL CHAIN HOTEL Nyoman Berlian, Ida Ayu; Mareni, Ni Ketut; Rukmiyati, Ni Made Sri
TRANSEKONOMIKA: AKUNTANSI, BISNIS DAN KEUANGAN Vol. 4 No. 5 (2024): September 2024
Publisher : Transpublika Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55047/transekonomika.v4i5.741

Abstract

This study aims to evaluate the implementation of sustainable/friendly procurement in International Chain Hotels/Hotel X. This research is a descriptive qualitative research using 2 informants. Data collection was carried out by interview, observation and documentation study. The analysis techniques used are data reduction, data presentation, and conclusion drawing. The results showed that six of the ten Hotel X indicators were successfully implemented, while four indicators had not been implemented due to obstacles. The constraints faced include gradual implementation, limited sustainable local suppliers, low demand from operations, absence of warehouses (direct cost), limited availability and choice. This research provides valuable insights to improve socially and environmentally responsible sourcing practices in the hospitality sector, paving the way for wider industry adoption and long-term sustainability. By understanding the constraints and challenges, hospitality organizations can formulate more effective strategies for implementing sustainable procurement, ultimately improving corporate image and customer satisfaction, and contributing to environmental sustainability.
IMPLEMENTASI PENYIMPANAN BAHAN MAKANAN DAN MINUMAN PADA HOTEL BINTANG 5 DI KABUPATEN BADUNG Yulanda, I Gusti Ayu Vinka; Tuwi, I Wayan; Mareni, Ni Ketut
Neraca: Jurnal Ekonomi, Manajemen dan Akuntansi Vol. 3 No. 2 (2024): Neraca: Jurnal Ekonomi, Manajemen dan Akuntansi
Publisher : Neraca: Jurnal Ekonomi, Manajemen dan Akuntansi

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Abstract

Storage is one process of procurement of goods that has an important role, namely maintaining the quantity and quality of foods and beverages in the storage room in order to reduce the risk of damage and prevent waste. This research was conducted in 5-star hotels in South Kuta District Badung Regency. This research aims to find out and compare the implementation of food and beverage storage in 5-star hotels in South Kuta District Badung Regency with the concept. The type of data used in this research is qualitative data with data analysis techniques, namely qualitative descriptive. The technique of data collection is through questionnaires. The result of this research show that in the storage of foods, there are still indicators that have not been fully implemented according to the concept, namely temperature, cleanliness, location of storage rooms, and date and price labels. Meanwhile, in the storage of beverage, there are temperature indicator that have not been fully implemented according to the concept.
ENHANCING CUSTOMER SATISFACTION: UNRAVELING THE IMPACT OF SERVICESCAPE ELEMENTS ON GUEST EXPERIENCE Adi, Ida Ayu Sri Puspa; Sekarti, Ni Ketut; Sulistyawati, Ni Ketut Sri; Pastini, Ni Wayan; Mareni, Ni Ketut
JURNAL KEPARIWISATAAN Vol 24 No 1 (2025): Jurnal Kepariwisataan
Publisher : Pusat Penelitian dan Pengabdian Kepada Masyarakat Politeknik Pariwisata Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52352/jpar.v24i1.1424

Abstract

This study attempts to investigate the impact of servicescape—which includes ambient conditions (X1), spatial layout and functioning (X2), and artifacts, signs, and symbols (X3)—on guest satisfaction (Y) at Bali's five-star hotels. With 91 research participants who had stayed in five-star hotels in Bali, a multiple linear test was the statistical test technique employed. The study's findings demonstrate that ambient factors, which provide a comfortable environment for patrons, have a favorable and substantial impact on customer satisfaction. However, there was no discernible impact on spatial arrangement or functioning. This might be because different customers have different tastes when it comes to certain aspects of space layout and functionality. Signs, symbols, and artifacts have a positive and substantial influence, particularly in relation to the distinctiveness of Balinese architecture, according to another intriguing conclusion. The results of this study have practical consequences for hotel management, including ways to retain and develop artistic and cultural components in physical design, take into account the diversity of preferences for spatial arrangement and functioning, and increase the quality of ambient circumstances. In a market where there is competition, this might boost the hotel's brand image and maximize client happiness.
Analysis of PSAP (People Soft Account Payable) Information System in Improving Accountability at Hotel Z WIRAPRADNYA, I Komang Bagus Triyana; YUSMARISA, Ni Luh Riska; MARENI, Ni Ketut
Journal of Governance, Taxation and Auditing Vol. 3 No. 3 (2025): Journal of Governance, Taxation and Auditing (January - March 2025)
Publisher : PT Keberlanjutan Strategis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38142/jogta.v4i1.1485

Abstract

This study aims to analyze the role of the PSAP (PeopleSoft Account Payable) information system in improving financial management accountability at Hotel Z. Accountability is an important element in organizational governance, particularly in the process of recording and paying company obligations. This study uses a descriptive qualitative approach with a case study method. Data collection techniques were carried out through direct observation, semi-structured interviews with financial staff (Accounts Payable, General Cashier, and Accounts Receivable), and documentation. Data were analyzed using the triangulation method and reviewed using two analytical frameworks, namely accountability indicators (SOP, supervision, responsibility, reporting, evaluation) and the PIECES framework (Performance, Information, Economics, Control, Efficiency, Service). The results of the study indicate that the implementation of PSAP has supported accountability through the presentation of accurate financial data, stricter supervision, and efficiency of the reporting process. However, there are still technical obstacles, such as decreased system performance during high transaction loads, errors at the closing of the accounting period, and user errors that result in duplicate payments. Based on these findings, it is recommended that management improve system capacity, conduct regular training for users, and carry out continuous evaluation to ensure the system runs optimally. This research contributes to strengthening information system-based accounting practices in the hospitality industry, as well as being a reference in decision-making related to accountable and efficient financial management.
From Planning to Prevention: Risk Management Strategies in the Pre-Opening Stage of Agrotourism Mareni, Ni Ketut; Septiviari, Anak Agung Istri M.; Rukmiyati, Ni Made Sri; Sumariati, I Dewa Ayu Rai; Arnawa, I Putu
JOURNAL OF MANAGEMENT, ACCOUNTING, GENERAL FINANCE AND INTERNATIONAL ECONOMIC ISSUES Vol. 4 No. 3 (2025): JUNE
Publisher : Transpublika Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55047/marginal.v4i3.1737

Abstract

This study aims to identify and analyse operational risks during the pre-opening phase of agrotourism destinations in Indonesia and propose effective risk management strategies. The research focuses on understanding the potential risks related to safety, cleanliness, and maintenance that may impact the visitor experience and the overall reputation of the agrotourism site. A qualitative research method was employed, involving direct observations, interviews with stakeholders, and data triangulation to ensure the validity and reliability of the findings. The results highlight several key operational risks, including accidents related to traffic, cleanliness issues such as pest control, and maintenance challenges of ageing infrastructure. These risks pose significant threats to visitors' safety and agrotourism businesses' sustainability. The study recommends implementing enhanced security measures, regular cleanliness maintenance, and a structured approach to infrastructure maintenance to minimise these risks. These strategies are expected to improve service quality, ensure safety, and enhance the competitiveness of agrotourism destinations. The findings contribute to developing a comprehensive risk management framework for agrotourism in the pre-opening phase, offering practical solutions for stakeholders in the industry.
Co-Authors Arnawa, I Putu Damayanti, Titien Dwi Artawan, I Gusti Ngurah Adie I Gusti Ngurah Agung Wiryanata Ida Ayu Sri Puspa Adi Ni Luh Riska Yusmarisa Ni Made Rukmiyati Ni Made Sri Rukmiyati, Ni Made Sri Ni Nengah Seri Ekayani Ni Putu Ayu Darmayanti Ni Wayan Noviana Safitri Nyoman Berlian, Ida Ayu Pastini, Ni Wayan Pradnyana Yudha, Gusi Komang Putri Aprilia RANATA, Pande Bagus Adhi Satya Sekarti, Ni Ketut Septiviari, Anak Agung Istri M. Sri Rukmiyati, Ni Made Sulistyawati, Ni Ketut Sri Sumariati, I Dewa Ayu Rai Tuwi, I Wayan WIRAPRADNYA, I Komang Bagus Triyana Yulanda, I Gusti Ayu Vinka Yusmarisa, Ni Luh Riska