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PENGGUNAAN FUNGSI-FUNGSI TINDAK TUTUR DALAM TUTURAN BERBAHASA INGGRIS PETUGAS FRONT OFFICE PADA BEBERAPA HOTEL MELATI DI KAWASAN WISATA LOVINA KABUPATEN BULELENG BALI Murdana, I Ketut; Juli Rastitiati, Ni Kade; Surata, I Ketut; Pastini, Ni Wayan; Oka Agustini, Putu; Hardina, Hardina
JURNAL KEPARIWISATAAN Vol 16 No 1 (2017): Kepariwisataan-Maret
Publisher : Pusat Penelitian dan Pengabdian Kepada Masyarakat Sekolah Tinggi Pariwisata Nusa Dua Bali

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Abstract

Penelitian ini bertujuan untuk mengetahui dan mengkaji penggunaan funggsi fungsi tindak tutur dalam tuturan berbahasa Inggris oleh petugas Kantor Depan pada beberapa hotel melati di kawasan wisata Lovina. Data dalam penelitian ini yang berupa tuturan petugas Kantor Depan dikumpulkan melalui teknik rekam. Sampel penelitian ditetapkan dengan purposive sampling dan snowball sampling. Data yang dikumpulkan dianalisis secara kualitatif berdasarkan teori pragmatik, yakni teori fungsi Tindak Tutur (Searle, 1983). Hasil penelitian menunjukkan bahwa kelima fungsi tindak tutur ,yakni asertif, direktif, ekspresif, komisif dan deklaratif digunakan oleh petugas Kantor Depan di hotel-hotel kecil di kawasan wisata Lovina, Bulelelng- Bali. Hanya saja kelima fungsi tindak tutur tersebut tidak dipakai secara menyeluruh dalam sebuah peristiwa tutur.
PENGGUNAAN FUNGSI-FUNGSI TINDAK TUTUR DALAM TUTURAN BERBAHASA INGGRIS PETUGAS FRONT OFFICE PADA BEBERAPA HOTEL MELATI DI KAWASAN WISATA LOVINA KABUPATEN BULELENG BALI Murdana, I Ketut; Juli Rastitiati, Ni Kade; Surata, I Ketut; Pastini, Ni Wayan; ., Hardina
JURNAL KEPARIWISATAAN Vol 16 No 1 (2017): Jurnal Kepariwisataan
Publisher : Pusat penelitian & Pengabdian Kepada Masyarakat STP Nusa Dua Bali

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Abstract

Penelitian ini bertujuan untuk mengetahui dan mengkaji penggunaan funggsifungsi tindak tutur dalam tuturan berbahasa Inggris oleh petugas Kantor Depan pada beberapa hotel melati di kawasan wisata Lovina. Data dalam penelitian ini yang berupa tuturan petugas Kantor Depan dikumpulkan melalui teknik rekam. Sampel penelitian ditetapkan dengan purposive sampling dan snowball sampling.  Data yang dikumpulkan dianalisis secara kualitatif berdasarkan teori pragmatik, yakni teori fungsi Tindak Tutur (Searle, 1983). Hasil penelitian menunjukkan bahwa kelima fungsi tindak tutur ,yakni asertif, direktif, ekspresif, komisif dan deklaratif digunakan oleh petugas Kantor Depan di hotel-hotel kecil di kawasan wisata Lovina, Bulelelng- Bali. Hanya saja kelima fungsi tindak tutur tersebuttidak dipakai secara menyeluruh dalam sebuah peristiwa tutur.
PENGGUNAAN FUNGSI-FUNGSI TINDAK TUTUR DALAM TUTURAN BERBAHASA INGGRIS PETUGAS FRONT OFFICE PADA BEBERAPA HOTEL MELATI DI KAWASAN WISATA LOVINA KABUPATEN BULELENG BALI Murdana, I Ketut; Juli Rastitiati, Ni Kade; Surata, I Ketut; Pastini, Ni Wayan; ., Hardina
JURNAL KEPARIWISATAAN Vol 16 No 1 (2017): Jurnal Kepariwisataan
Publisher : Pusat penelitian & Pengabdian Kepada Masyarakat Politeknik Pariwisata Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Penelitian ini bertujuan untuk mengetahui dan mengkaji penggunaan funggsifungsi tindak tutur dalam tuturan berbahasa Inggris oleh petugas Kantor Depan pada beberapa hotel melati di kawasan wisata Lovina. Data dalam penelitian ini yang berupa tuturan petugas Kantor Depan dikumpulkan melalui teknik rekam. Sampel penelitian ditetapkan dengan purposive sampling dan snowball sampling. Data yang dikumpulkan dianalisis secara kualitatif berdasarkan teori pragmatik, yakni teori fungsi Tindak Tutur (Searle, 1983). Hasil penelitian menunjukkan bahwa kelima fungsi tindak tutur ,yakni asertif, direktif, ekspresif, komisif dan deklaratif digunakan oleh petugas Kantor Depan di hotel-hotel kecil di kawasan wisata Lovina, Bulelelng- Bali. Hanya saja kelima fungsi tindak tutur tersebuttidak dipakai secara menyeluruh dalam sebuah peristiwa tutur.
ANALISIS STRATEGI PEMBERIAN KREDIT DAN PENGARUHNYA TERHADAP NON-PERFORMING LOAN: STUDI KASUS PADA BANK PEMBANGUNAN DAERAH BALI Ni Wayan Pastini; Ida Bagus Teddy Prianthara
Jurnal Ilmiah Akuntansi & Bisnis Vol 3 No 1 (2018)
Publisher : Universitas Pendidikan Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (299.703 KB) | DOI: 10.38043/jiab.v3i1.2102

Abstract

Analisis Strategi Pemberian Kredit dan Pengaruhnya Terhadap Non-Performing Loan: Studi Kasus pada Bank Pembangunan Daerah Bali. Mengingat pentingnya Non Performing Loan, maka  sangat perlu diperhatikan faktor-faktor yang mempengaruhinya, diantaranya adalah kondisi internal, kondisi nasabah dan strategy kredit. Demikian juga dengan Bank Pembangunan Daerah Bali, dalam usaha memperoleh non performing loan dalam kondisi yang baik selalu memperhatikan kondisi internal, kondisi nasabah dan strategi kredit. Rumusan masalah dalam peneitian ini adalah bagaimana pengaruh kondisi internal terhadap pemberian kredit pada Bank Pembangunan Daerah Bali, bagaimana pengaruh kondisi nasabah terhadap pemberian kredit pada Bank Pembangunan Daerah Bali dan bagaimana pengaruh pemberian kredit terhadap Non Perfoming Loan pada Bank Pembangunan Daerah Bali. Untuk menjawab permasalahan tersebut digunakan sampel sebanyak 145 orang pegawai pada Bank Pembangunan Daerah Bali. Selanjutnya data dikumpulkan melalui kuesioner terhadap 145 orang responden untuk selanjutnya dilakukan analisis dengan metode Structural Equation Model (SEM) AMOS Version 20. Berdasarkan analisis diperoleh simpulan kondisi internal memiliki pengaruh yang signifikan terhadap strategi pemberian kredit sebesar 0,529 yang berarti bila kondisi internal semakin baik, maka strategi pemberian kredit semakin efektif dan efisien, demikian juga sebaliknya. Kondisi nasabah memiliki pengaruh yang signifikan terhadap strategi pemberian kredit sebesar 0,540 yang berarti bila kondisi nasabah semakin baik, maka strategi pemberian kredit semakin efektif dan efisien, demikian juga sebaliknya. Strategi pemberian kredit memiliki pengaruh yang signifikan terhadap non-performing loan sebesar 0,945 yang berarti bila strategi pemberian kredit semakin efektif dan efisien, maka non-performing loan akan semakin baik (rendah), demikian juga sebaliknya.Kata Kunci:  Srategi kredit, Non-Performing Loan
Kesantunan dalam Berbahasa Inggris Pramusaji: Kasus pada Beberapa Café di Pantai Jimbaran, Bali Ni Wayan Pastini
JURNAL BISNIS HOSPITALITI Vol 10 No 1 (2021): Jurnal Bisnis Hospitaliti
Publisher : Pusat Penelitian & Pengabdian kepada Masyarakat, Politeknik Pariwisata Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52352/jbh.v10i1.455

Abstract

The aim of this research is to find out the understanding and ability of the waiters or waitresses to communicate in good English, especially apologizing, offering help, offering foods and drinks and the use of greetings in good English, so as to provide better service to tourists who come to enjoy foods and beverages in cafes of Jimbaran Beach. The data of this study were the expressions used by the waiters or waitresses of some cafes in Jimbaran Beach, chosen by accidentally. The language expressions used by the waiters or waitresses were recorded, transcripted and analysed. The results showed that some waiters or waitresses used expressions incorrectly and culturally inappropriate. It indicated that their ability in communicating in English in terms of accuracy and fluency needed to be improved. In addition, they had lack of understanding of cultural differences.
PENGGUNAAN FUNGSI-FUNGSI TINDAK TUTUR DALAM TUTURAN BERBAHASA INGGRIS PETUGAS FRONT OFFICE PADA BEBERAPA HOTEL MELATI DI KAWASAN WISATA LOVINA KABUPATEN BULELENG BALI I Ketut Murdana; Ni Kade Juli Rastitiati; I Ketut Surata; Ni Wayan Pastini; Hardina .
JURNAL KEPARIWISATAAN Vol 16 No 1 (2017): Jurnal Kepariwisataan
Publisher : Pusat penelitian dan Pengabdian Kepada Masyarakat Politeknik Pariwisata Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52352/jpar.v16i1.77

Abstract

Penelitian ini bertujuan untuk mengetahui dan mengkaji penggunaan funggsifungsi tindak tutur dalam tuturan berbahasa Inggris oleh petugas Kantor Depan pada beberapa hotel melati di kawasan wisata Lovina. Data dalam penelitian ini yang berupa tuturan petugas Kantor Depan dikumpulkan melalui teknik rekam. Sampel penelitian ditetapkan dengan purposive sampling dan snowball sampling. Data yang dikumpulkan dianalisis secara kualitatif berdasarkan teori pragmatik, yakni teori fungsi Tindak Tutur (Searle, 1983). Hasil penelitian menunjukkan bahwa kelima fungsi tindak tutur ,yakni asertif, direktif, ekspresif, komisif dan deklaratif digunakan oleh petugas Kantor Depan di hotel-hotel kecil di kawasan wisata Lovina, Bulelelng- Bali. Hanya saja kelima fungsi tindak tutur tersebuttidak dipakai secara menyeluruh dalam sebuah peristiwa tutur.
The Influence of Hotel’s Website Brand and Quality on Consumers Trust and Purchasing Interests (A Case Study at Maca Group, Bali) Kadek Dwi Mahesayasa; Ida Ayu Putri Widawati; Irene Hanna H. Sihombing; Ni Wayan Pastini
International Journal of Applied Research in Tourism and Hospitality Vol. 1 No. 2 (2022): International Journal of Applied Research in Tourism and Hospitality
Publisher : Politeknik Pariwisata Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1447.095 KB) | DOI: 10.52352/ijarthy.v1i2.865

Abstract

 Website is one of the revenue channels that must be optimized to gain more transactions and acknowledgment to consumers. Good website quality and brand will gain the trust of consumers which will gain their buying interest. The purpose of this research will be as follows: analyze the influence of website brands on consumer trust and buying interest, analyze the influence of website quality on consumer trust and consumer buying interest, analyze the influence of trust on consumer buying interest, and analyzes the role of trust in conciliating website brand on consumers buying interest and website quality on consumers buying interest. The location of this study is Maca Group. This study uses a quantitative approach. Data were collected by distributing questionnaires to 100 guests who made reservations as respondents. The results of data analysis with SmartPLS show that: website brand has a positive influence on trust and buying interest, website quality has a positive influence on consumers trust and buying interest, trust has a positive influence in conciliating website brand on buying interest and website quality on buying interest.
The Use of English Greetings and Terms of Address by Employees and Homestay Owners in Kintamani Tourism Area, Bali Ni Wayan Pastini; Woro Susianti
LACULTOUR: Journal of Language and Cultural Tourism Vol. 2 No. 1 (2023): LACULTOUR: Journal of Language and Cultural Tourism
Publisher : Unit Pelayanan Bahasa & Pusat Penelitian dan Pengabdian Masyarakat Poltekpar Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52352/lacultour.v2i1.1097

Abstract

How to communicate properly and correctly is needed by the people of Bali, especially those who live in tourism areas. The increasing arrivals of foreign tourists to the Island of the Gods has made English an important means of communication, which is therefore, badly needed by people in tourist areas, such as the Kintamani. Those who are directly involved in tourism industry activities are expected to provide good service to meet customer satisfaction. This qualitative research, which is based on a phenomenological philosophy approach, aims to determine the understanding of employees and homestay owners in Kintamani on the use of formal English greetings and terms to address customers in their daily tasks. 30 respondents were selected as samples by accidental sampling technique. Meanwhile, data were collected from respondents through interviews and observations, with recording techniques when respondents served guests in eight representative homestays. Furthermore, the data were descriptively analyzed, referring to the basic English grammatical theory. The results of the study show that in general, employees or homestay owners in Kintamani have already understood the formal use of greetings and terms to address the guests in English well. But in daily conversation, they do not use greetings and terms to address guests in formal English which is theoretically appropriate, and prioritize the communicative aspect instead.
Kemampuan Komunikasi Pelayan Beberapa Kafe Di Pantai Jimbaran Ni Wayan Wayan Pastini; Hartanti Woro Susianti; Ariasri Nyoman Reni
Pusaka: Journal of Tourism, Hospitality, Travel and Business Event Vol 5 No 2 (2023): Agustus 2023 – Januari 2024
Publisher : Politeknik Pariwisata Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33649/pusaka.v5i2.232

Abstract

This study aims to determine the ability to communicate in English for waiters in cafes in the tourist area of Jimbaran beach. The English language is expressions of politeness in welcoming guests, in offering food and drinks, handling payments and in providing other services. The research data is in the form of primary data taken directly from English speech by waiters in interacting with foreign consumers, and collected by observation method. All data regarding grammatical errors were identified, classified, and analyzed using Lennon's theory. The method used in this research is descriptive qualitative. The results of the study indicate that there are several errors that are often found, in the form of grammatical errors in the form of addition errors and omission errors. To overcome this problem it is very important to hold training so that waiters are able to serve customers in an excellent manner. This will give a good impression to foreign consumers. So this will have a very good effect on increasing the arrival of foreign guests to Jimbaran in particular and Bali in general.
Empowering EFL students: A review of student-centred learning effectiveness and impact Pastini, Ni Wayan; Lilasari, Luh Nyoman Tri
Journal of Applied Studies in Language Vol. 7 No. 2 (2023): December 2023
Publisher : Politeknik Negeri Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31940/jasl.v7i2.246-259

Abstract

In the dynamic landscape of education, the paradigm shift towards student-centred learning (SCL) has emerged as a pivotal pedagogical approach, particularly in the context of EFL, the study of English for non-native speakers. This review explores the background and urgency of comprehending the effectiveness and impact of student-centred learning methods in enhancing students' empowerment within the EFL domain. The pressing need for this exploration arises from the imperative to tailor educational practices to meet the diverse learning needs of contemporary students, equipping them for a rapidly changing and complex global environment. Employing a comprehensive review methodology, this study synthesizes insights from a diverse array of prior research on SCL, specifically within EFL settings. Literature spanning various educational contexts, disciplines, and levels is systematically analysed to distil overarching conclusions about the effectiveness and impact of student-centred approaches in EFL instruction. The review critically examines methodologies, sample sizes, and key findings from selected studies, offering a nuanced understanding of the existing body of knowledge within the specific context of English proficiency development for diverse learners. The analysis focuses on key themes emerging from the reviewed literature, including student engagement, motivation, learning outcomes, and the development of critical thinking skills in the EFL context. Through a comparative lens, the review identifies patterns, trends, and gaps in the current understanding of SCL's impact on EFL education. Special attention is given to variations in outcomes based on educational levels, language proficiency levels, and cultural contexts specific to EFL instruction. Drawing on the synthesized evidence, the review concludes with insights into the overall effectiveness of SCL approaches in teaching and studying of English for non-native speakers. It underscores the positive impact on student motivation, language proficiency, and the cultivation of essential skills for lifelong language learning. The review also acknowledges challenges unique to EFL contexts and suggests areas requiring further investigation, contributing to the ongoing discourse on optimizing student-centred methodologies in language education. The pedagogical impact of this review lies in its potential to inform EFL educators, policymakers, and researchers about the nuanced benefits of adopting student-centred learning practices specifically tailored for English language instruction. By synthesizing diverse findings within the EFL context, the study offers practical insights into designing and implementing effective student-centred strategies for teaching English for non-native speakers., thus contributing to the advancement of language education practices.