Article Per Year (5 Year)
p-Index From 2020 - 2025
1.984
P-Index
This Author published in this journals
All Journal Jurnal Kepariwisataan Jurnal Pengabdian Kepada Masyarakat MAKARDHI Journal of Hospitality Accommodation Management Jurnal Ekonomi Manajemen Akuntansi Keuangan Bisnis Digital Indonesian Journal of Interdisciplinary Research in Science and Technology (MARCOPOLO) Journal of Commerce Management and Tourism Studies Journal of Innovative and Creativity Journal of Education, Social & Communication Studies TRJ (Tourism Research Journal)
Sekarti, Ni Ketut
Unknown Affiliation
Arts Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Mathematics Social Sciences Other

Published : 14 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 14 Documents
Search

 1   2 
KARAKTERISTIK DAY SPA DI KECAMATAN KUTA SELATAN, BALI Darmawijaya, I Gede; Sekarti, Ni Ketut
JURNAL KEPARIWISATAAN Vol 10 No 2 (2011): Jurnal Kepariwisataan
Publisher : Pusat penelitian & Pengabdian Kepada Masyarakat Politeknik Pariwisata Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Spa industry is a fast growing industry in the world as well as in Bali. The annual average growth of numbers of day spas in this area is 40% since 1995. This research was aim at revealing the characteristics of day spa in the Kuta, Bali. Data were collected from 50 day spas. The instrument used is questionnaire fo­cusing on spa business model, spa facilities, spa treatment, spa treatment price and spa human resources. The findings of this research were: spa business model were mostly non-franchise; the annual growth was 40%; average business hours was 13 hours; average area was 1012 m2; average number of treatment room was 8,56 rooms; average number of manicure and pedicure room and other spa facilities were less than one; the most to the least popular massage were Balinese massage, aromatherapy massage, and Shiatsu massage; the cheapest price of treatment per hour was Rp 40.000 and the highest price was Rp 650.000; per­centage of male and female employees were 14% and 86%; employees with com­petencies certificate is 1,2%; educational background of employees were 5% undergraduate, 8% associate degree, 86% senior high school, and 1 % junior high school.
Brand Image Bellboy pada Hotel XY Suwardiana, I Wayan Gilang; Wulan, Anak Agung Istri Ratna Sari; Sekarti, Ni Ketut
Journal of Hospitality Accommodation Management (JHAM) Vol. 3 No. 1 (2024): Journal of Hospitality Accommodation Management (JHAM)
Publisher : Program Studi Manajemen Divisi Kamar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52352/jham.v3i1.1277

Abstract

This research aims to analyze the bellboy brand image at Hotel XY. The research method used in this study is a qualitative descriptive method. Data was collected by interviewing the concierge staff and observing the bellboy staff at XY. The research results show that there are still things that need to be considered in providing services to guests to make a bellboy's brand image better. The advice that can be given is that it is better to provide directions and daily briefings and refreshments regularly so that bad reviews do not occur which can affect the brand image of the bellboys at XY hotel.
The synergy of leadership, motivation, and training in boosting employee performance: A case analysis of The KRU Harmini, AA Ayu Ngr.; Rastitiati, Ni Kade Juli; Mandang, Selvie Ratna Ivone; Putra, I Komang Mahayana; Sekarti, Ni Ketut
Journal of Commerce, Management, and Tourism Studies Vol. 3 No. 3 (2024): Dec 2024
Publisher : YAYASAN MITRA PERSADA NUSANTARA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58881/jcmts.v3i3.226

Abstract

Employee performance in the hospitality industry is significantly influenced by leadership style, motivation, and job training. The KRU, as a luxury destination in Bali, needs to understand these factors to enhance employee performance and guest services. This study aims to analyse the impact of leadership style, motivation, and job training on employee performance at The KRU. This research employs a quantitative method with a survey approach. Data was collected through questionnaires distributed to the resort's employees. Data analysis utilized descriptive statistics and regression analysis to assess the relationships between variables. The analysis results indicate that supportive leadership styles and high motivation significantly affect employee performance improvement. Additionally, effective job training contributes to enhanced skills and productivity among employees. Leadership style, motivation, and job training have a significant positive impact on employee performance. Recommendations are provided to enhance leadership approaches and training programs to maximize employee performance.
From gear to culture: How technology shapes the world of rock climbing Suputra, Gusti Ketut Alit; Aprianoto, Aprianoto; Wajdi, Majid; Sekarti, Ni Ketut
Journal of Education, Social & Communication Studies Vol. 2 No. 1 (2025): January 2025
Publisher : PT. MAWAMEDIA JAYAMUSTA BUANASIHA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71028/jescs.v2i1.7

Abstract

Rock climbing is a form of mountaineering that involves navigating steep cliffs, making it a physically demanding and extreme sport. Introduced in Indonesia in the 1970s, it has evolved from local expeditions to international competitions, gaining popularity among youth and adventure seekers. The sport requires both physical prowess and mental agility, blending strength, strategy, and safety. This paper explores the fundamental aspects of rock climbing, focusing on climbing techniques, necessary equipment, and the importance of safety. The objectives are to provide a comprehensive understanding of the sport, highlight its physical and mental benefits, and promote it as a fulfilling and educational activity. These benefits include enhanced physical strength, improved coordination, cognitive skill development, and boosted self-confidence. Data collection involved field observations of rock climbing environments and routes to capture the technical challenges and strategies used by climbers. Interviews with experienced climbers provided valuable insights into their experiences, techniques, and psychological approaches to overcoming obstacles. These qualitative methods allowed for a deeper understanding of the sport's physical, emotional, and technical dimensions. The analysis of the data highlights the sport’s rising international recognition, including its presence in the Olympics. It also underscores the cultural significance of rock climbing in Indonesia and the strategic role it plays in physical and mental development. This paper concludes by advocating for the growth of rock climbing as a popular and enriching sport, with the potential to positively influence personal development.
ENHANCING CUSTOMER SATISFACTION: UNRAVELING THE IMPACT OF SERVICESCAPE ELEMENTS ON GUEST EXPERIENCE Adi, Ida Ayu Sri Puspa; Sekarti, Ni Ketut; Sulistyawati, Ni Ketut Sri; Pastini, Ni Wayan; Mareni, Ni Ketut
JURNAL KEPARIWISATAAN Vol 24 No 1 (2025): Jurnal Kepariwisataan
Publisher : Pusat Penelitian dan Pengabdian Kepada Masyarakat Politeknik Pariwisata Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52352/jpar.v24i1.1424

Abstract

This study attempts to investigate the impact of servicescape—which includes ambient conditions (X1), spatial layout and functioning (X2), and artifacts, signs, and symbols (X3)—on guest satisfaction (Y) at Bali's five-star hotels. With 91 research participants who had stayed in five-star hotels in Bali, a multiple linear test was the statistical test technique employed. The study's findings demonstrate that ambient factors, which provide a comfortable environment for patrons, have a favorable and substantial impact on customer satisfaction. However, there was no discernible impact on spatial arrangement or functioning. This might be because different customers have different tastes when it comes to certain aspects of space layout and functionality. Signs, symbols, and artifacts have a positive and substantial influence, particularly in relation to the distinctiveness of Balinese architecture, according to another intriguing conclusion. The results of this study have practical consequences for hotel management, including ways to retain and develop artistic and cultural components in physical design, take into account the diversity of preferences for spatial arrangement and functioning, and increase the quality of ambient circumstances. In a market where there is competition, this might boost the hotel's brand image and maximize client happiness.
Exploring the relationship between employee engagement, job satisfaction, and turnover intention in the hospitality industry Sudiarta, Made; Sekarti, Ni Ketut; Sunarsa, I Wayan
Journal of Commerce, Management, and Tourism Studies Vol. 4 No. 1 (2025): Apr 2025
Publisher : YAYASAN MITRA PERSADA NUSANTARA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58881/jcmts.v4i1.321

Abstract

The high turnover rate in the hospitality industry is a significant challenge that can negatively impact operational stability and increase costs for businesses. This research aims to examine the relationship between job satisfaction, employee engagement, and turnover intention at YJR. The study investigates how factors such as job satisfaction and employee engagement influence employees' intentions to leave the organization. Utilizing a quantitative research method, data was collected through surveys and interviews with current and former employees of the restaurant. The data were analysed using descriptive statistics and correlation analysis to determine the strength of the relationships between the variables. The results indicate that both job satisfaction and employee engagement have a significant negative impact on turnover intention. Employees who reported higher levels of satisfaction and engagement were less likely to express an intention to leave the company. Conversely, those with lower satisfaction and engagement levels were more inclined to consider exiting. Additionally, the research found that key drivers of dissatisfaction include limited career development opportunities, insufficient compensation, and a lack of recognition. The study concludes that improving job satisfaction and fostering employee engagement are critical strategies for reducing turnover at this company. Practical recommendations for management include implementing policies that enhance work-life balance, offering competitive compensation, and creating career advancement opportunities. Future research could expand on this study by examining the long-term effects of these strategies on turnover rates and exploring similar relationships in other sectors of the hospitality industry.
SOSIALISASI PELAYANAN PRIMA DAN PENGEMBANGAN HOMESTAY BAGI MASYARAKAT DI DESA WISATA TAJEN, KECAMATAN PENEBEL, KABUPATEN TABANAN Adi, Ida Ayu Sri Puspa; Indrayani, I Gusti Ayu Putu Wita; Darmaputra, Putu Gede Eka; Sekarti, Ni Ketut; Pitanatri, Made Uttari
Jurnal Pengabdian Kepada Masyarakat Makardhi Vol. 5 No. 1 (2025): Jurnal Pengabdian Kepada Masyarakat MAKARDHI
Publisher : Pusat Penelitian dan Pengabdian Kepada Masyarakat Politeknik Pariwisata Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52352/makardhi.v5i1.1504

Abstract

Tajen Tourism Village is a pioneering tourist village that already has various tourism potentials that are ready to be developed. As for the choice to carry out outreach to the community in the Tajen Tourism Village, it is for various reasons, including the village's potential, there are already a lot of tourists visiting and even staying overnight, there are still a few existing homestays and the tourist village is ready to develop homestays according to tourists' expectations. However, judging from the existing potential, the village community has not been able to provide maximum service to tourist requests, both in terms of service when providing culinary delights and homestay cleaning services. For this reason, this community service is carried out in the form of Socialization of Tourism Village Services, with participants from all stakeholders in the Tajen Penebel Tourism Village. The output of this community service activity is to increase the community's understanding of excellent service to tourists, increase the understanding of the meaning of homestay, increase the community's ability to clean and clean homestays, and increase the community's readiness to receive both domestic and international tourists.
Implementasi Kebijakan Green Cleaning Pada Villa Di Kawasan Wisata Kabupaten Gianyar Bali Sunarsa, I Wayan; Seniartha, I Wayan; Sekarti, Ni Ketut; Darmaputra, Putu Gede Eka
Jurnal Ekonomi Manajemen Akuntansi Keuangan Bisnis Digital Vol. 4 No. 1 (2025): JANUARI-JUNI
Publisher : Badan Penerbitan Fakultas Pertanian Universitas Ratu Samban

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58222/jemakbd.v4i1.1290

Abstract

This is a new author guidelines and article template of JIP (Jurnal Ilmiah Pariwisata ). Article should be This research aims to determine the implementation of green cleaning policies in villas in the tourist area of ​​Gianyar district Bali. This research is qualitative research with a case study approach. The number of samples is 15 villas in the tourist area of ​​Gianyar district. Data collection methods were carried out by interviews, observation and documentation. The informant is the executive housekeeper as head of the Housekeeping department. The research results show that of the 10 aspects of green cleaning that have been determined, 75.7% have been carried out and articulated well by villa entrepreneurs in the tourist area of ​​Gianyar district.
Flavours without borders: A cultural and gastronomic exploration of global cuisines, culinary diversity, and fusion experiences in food courts Pugra, I Wayan; Arjana, I Wayan Basi; Suarja, I Ketut; Sadiyani, Ni Wayan; Paramita, Ratri; Sekarti, Ni Ketut; Surata, I Ketut; Sunarsa, I Wayan
Journal of Education, Social & Communication Studies Vol. 2 No. 2 (2025): May 2025
Publisher : PT. MAWAMEDIA JAYAMUSTA BUANASIHA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71028/jescs.v2i2.119

Abstract

The food court at Jimbaran, Bali, is a vibrant culinary hub offering a diverse array of local and international cuisines. This study explores the culinary experiences within the food court, examining visitor preferences, food variety, and the cultural significance of the dishes. Using a qualitative descriptive method, the research incorporates direct observations, interviews with food vendors and visitors, and thematic analysis of the available culinary options. The findings highlight a unique blend of traditional Balinese cuisine, Indonesian specialties, and international dishes catering to both local and foreign tourists. Popular choices include seafood grills, Balinese lawar, and globally influenced street food-style offerings. Additionally, the study identifies key factors contributing to customer satisfaction, such as food quality, pricing, ambiance, and service. The research concludes that Jimbaran’s food court is more than a dining space—it serves as a cultural attraction reflecting Bali’s dynamic culinary landscape. The fusion of traditional and modern flavours enhances its appeal, making it a must-visit destination for food enthusiasts. Future research could examine the impact of culinary tourism on local businesses and the sustainability of food sourcing in commercial dining spaces.
Understanding Flight Attendant Motivation Through Maslow's Hierarchy Theory Sunarsa, I Wayan; Seniartha, I Wayan; Sekarti, Ni Ketut; Iswarini, Ni Ketut; Darmaputra, Putu Gede Eka
Journal of Innovative and Creativity Vol. 5 No. 2 (2025)
Publisher : Fakultas Ilmu Pendidikan Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/joecy.v5i2.2036

Abstract

This study aims to understand the work motivation of flight attendants at Hotel X through the application of Maslow's Hierarchy of Needs Theory. Maslow's theory offers an effective framework for identifying and analyzing the various levels of needs that influence employee motivation, particularly in the context of housekeeping work. The methodology used was a qualitative approach with in-depth interviews with flight attendant employees. The results showed that the flight attendants' basic needs, such as salary and security, were generally met, although there were aspects that needed improvement, such as the maintenance of work equipment. Good social relationships and recognition of employee contributions significantly increased their sense of self-worth and motivation. Employees also showed high career aspirations and a desire for further development. Recommendations for Hotel X include improving the efficiency of work equipment replacement, strengthening safety and health, conducting team-building activities, implementing a reward program, providing career training, and regularly evaluating programs to improve employee motivation and well-being.
Co-Authors Anak Agung Istri Ratna Sari Wulan Aprianoto, Aprianoto Arthini, Ni Nyoman Suci Harmini, AA Ayu Ngr. I Gede Darmawijaya I Gusti Ayu Putu Wita Indrayani I Ketut Surata I Wayan Basi Arjana, I Wayan Basi I Wayan Sunarsa, I Wayan Ida Ayu Sri Puspa Adi Iswarini, Ni Ketut Majid Wajdi Mandang, Selvie Ratna Ivone Mareni, Ni Ketut Pastini, Ni Wayan Pitanatri, Made Uttari Pugra, I Wayan Puspa Adi, Ida Ayu Sri Putra, I Komang Mahayana Putu Gede Eka Darmaputra Rastitiati, Ni Kade Juli Ratri Paramita Sadiyani, Ni Wayan Sedaniati, Ni Made Sri Seniartha, I Wayan Suarja, I Ketut Sudiarta, Made Sulistyawati, Ni Ketut Sri Suputra, Gusti Ketut Alit Suwardiana, I Wayan Gilang Venysia, Ni Putu Selina