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Strategy of the Majalengka Regency Tourism and Culture Office in Promoting Paragliding Tourism Destinations Prahastuti Yasmin; Mochammad Fauzul Haq; Rafiuddin Akil
COMMENTATE: Journal of Communication Management Vol. 2 No. 2 (2021): COMMENTATE: Journal of Communication Management
Publisher : Lembaga Penelitian, Publikasi dan Pengabdian kepada Masyarakat (LP3M) Institut Bisnis dan Komunikasi LSPR

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37535/103002220215

This research is backgrounded by the huge potential of tourism sector in Majalengka but in fact it cannot be maximized by the government. One of the most popular tourist destinations this time is Paragliding. Although the promotion has been carried out by the local government through tourism and cultural office of majalengka, even it has been covered by national TV stations, but still the visit to paragliding is only dominated by local tourists. This is a problem because paragliding tourist destination is like march in place even though the promotions have been made. This study explored using marketing communication theory that focuses on 5 dimensions of the promotion mix, namely: advertising, direct marketing, personal selling, sales promotion, and public relations. In addition, the concept of promotion strategy that divides into two types, namely: push strategy and pull strategy is used to determine the promotion strategy applied by the tourism and culture office of Majalengka. The concept of tourist destinations that focuses on 5 variables: attraction, accessibility, amenities, ancillary services, and institutions are used to explore paragliding tourism destination itself. The research was carried out with a qualitative methodology of constructivism paradigm. The results showed that the tourism and culture department of Majalengka did not run maximally the promotion mix as it should be, advertising was not carried out continuously and periodically, public relations was not conducted, direct marketing was still done in traditional ways such as the use of pamphets and CDs.

Teknik Propaganda Anti COVID-19 pada Media Sosial (Analisis Isi pada Akun Media Sosial Jerinx) Mochammad Fauzul Haq
Jurnal Paradigma Vol 25, No 1 (2021): January 2021
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik UPN "Veteran" Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31315/paradigma.v25i1.6419

HEALTH COMMUNICATION LITERACY OF ADOLESCENT REPRODUCTIVE SYSTEM IN BANTUL REGENCY YOGYAKARTA Mochammad Fauzul Haq; Muhammad Muhajir
The Indonesian Journal of Communication Studies Vol 13, No 2 (2020): The Indonesian Journal of Communication Studies
Publisher : Department of Communication Studies, Faculty of Social and Political Sciences Universitas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31315/ijcs.v13i2.4139

The phenomenon of early marriage in Indonesia seems to be shared. Indonesia is the second-highest country in ASEAN in the level of early marriage. Bantul Regency, as part of the Special Region of Yogyakarta Province, faces a similar problem, early marriage rates are relatively high. This is crucial because early marriage is vulnerable to various problems, including physical and mental health problems. This research focuses on the level of youth literacy in the Banguntapan village, Bantul Regency, about sex education. Besides, this research also focuses on health communication by the government to educate adolescents related to sex education. The design of this study is qualitative, data collection techniques carried out with Content Analysis, In-Depth Interview, and Focused Group Discussion. The data analysis technique used is a cross-site analysis. The validity test in this study uses source triangulation and method triangulation. The results showed that the literacy culture of adolescents in Banguntapan village is still low; adolescents cannot yet understand sex education. Even so, the government has conducted health communication that focuses on the dangers and effects of sexual relations at an early age.

Narasi Komunikasi Kesehatan Penanganan Covid-19 dan Plasma Konvalesen: Satuan Gugus Tugas dan Penyintas di UPN “Veteran” Yogyakarta Virginia Ayu Sagita; Medi Trilaksono Dwi Abadi; Mochammad Fauzul Haq; Dufadila Yusrin; Nadya Alifta
JURNAL LENSA MUTIARA KOMUNIKASI Vol. 6 No. 2 (2022): Jurnal Lensa Mutiara Komunikasi
Publisher : UNIVERSITAS SARI MUTIARA INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51544/jlmk.v6i2.2851

The number of positive cases is increasing every day. This shows that the government's communication policy must be a serious concern for handling the Covid-19 pandemic. The chairman of the Covid-19 task force in Indonesia by the Covid-19 handling decision regulation Number 9 of 2021 requires that the Indonesian people must self-isolate if they are asymptomatic or have mild symptoms at home or the shelter provided by the Covid-19 task force unit. local. The role of the Covid-19 task force is very much needed by the community to access needs when they are suspected patients and to provide information to the public. This study reveals the communication narrative used by the Covid-19 task force to patients and survivors in the UPNVY environment. The health communication narrative from the UPNVY Covid-19 task force unit is needed by the UPN Veteran Yogyakarta academic community. This research uses narrative theory with a data collection method using purposive sampling. Data collection was carried out by interviewing the chairman and deputy chairman of the Covid-19 task force, patients, and survivors who were willing to provide information related to this research. The results of this study indicate that the Covid-19 task force unit communicates or narrates the handling of Covid-19 and convalescent plasma donors with communication strategies that are by needs. The communication narrative carried out by the task force is that the narrative is used as a message maker to convey information on the handling of Covid-19 and information to donate convalescent plasma to survivors.

Storytelling for storytelling â€œKlinik Kopiâ€ Yogyakarta Virginia Ayu Sagita; Medi Trilaksono Dwi Abadi; Mochammad Fauzul Haq; Revta Fariszy; Keny Rahmawati
The Indonesian Journal of Communication Studies Vol 16, No 1 (2023): The Indonesian Journal of Communication Studies
Publisher : Department of Communication Studies, Faculty of Social and Political Sciences Universitas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31315/ijcs.v16i1.9976

The development of the current coffee shop is very rapid. This condition is proven by the growth of new coffee shops scattered throughout the city. In the Special Region of Yogyakarta, there are approximately 3,000 coffee shops. The research focuses on one of the coffee shops that are quite famous and interesting in Yogyakarta because it is included in one of the Ada Apa Dengan Cinta (AADC) 2 movie scenes, namely Klinik Kopi. Qualitative methods and data collection techniques with in-depth interviews and observations were used in this study. The conclusion from this study is that storytelling is used in Coffee Clinic marketing, which is a form of soft selling using the message design logic from Barbara O'Keefe to attract consumers amid the many coffee shop competitions in Yogyakarta, and the 4P marketing mix does not run significantly in Coffee Clinic marketing. The owner has his way of designing the message he wants to convey to his consumers. The communicant has the same opinion about a coffee story, which is interesting to hear from the communicator.

Pengaruh Pesan Kampanye #LoveAvoskinLoveEarth Di Instagram @avoskinbeauty Terhadap Brand Image Avoskin Mailinda, Mailinda; Haq, Mochammad Fauzul; Novianti, Dewi
Jurnal Paradigma Vol 27, No 2 (2023): July 2023
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik UPN "Veteran" Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31315/paradigma.v27i2.10209

Perkembangan industri kecantikan di Indonesia memunculkan isu atau masalah baru yakni adanya penumpukan sampah. Penumpukan sampah ini diakibatkan oleh kemasan produk yang hanya dapat digunakan sekali pakai. Avoskin mempunyai visi untuk mengurangi adanya penumpukan sampah tersebut dengan menyuarakan kampanye di Instagram @avoskinbeauty untuk menginformasikan suatu isu atau masalah agar menjadi mudah dimengerti oleh khalayak sehingga akan ada perubahan sikap dan perilaku. Tujuan dari penelitian ini adalah untuk mengetahui pengaruh pesan kampanye #LoveAvoskinLoveEarth terhadap sikap pengikutnya di Instagram. Penelitian ini menggunakan metode kuantitatif dengan populasi pengikut Instagram @avoskinbeauty yaitu sebanyak 680.000 orang. Penelitian ini menggunakan teknik purposive sampling yang menghasilkan 100 sampel. Penelitian ini menggunakan teori Elaboration Likelihood Model (ELM) untuk mengetahui bagaimana informasi atau pesan dapat memengaruhi sikap seseorang. Hasil penelitian ini menunjukan ada pengaruh yang signifikan antara pesan kampanye #LoveAvoskinLoveEarth terhadap Brand Image Avoskin sebesar 0,629 yang berarti menunjukan hubungan yang kuat.

Stakeholder Engagement in Instagram-Based Complaint Handling Indihome Service PT Telkom Yogyakarta Region Haq, Mochammad Fauzul; Swastika, Septi Nur Hanna
CARAKA : Indonesia Journal of Communication Vol 5, No 1 (2024): Caraka : Indonesia Journal of Communication
Publisher : Indonesian Scientific Journal (Jurnal Ilmiah Indonesia)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25008/caraka.v5i1.129

This research aims to analyze Telkom Indonesia's engagement strategies with its stakeholders in Yogyakarta during a surge of complaints regarding their Indihome product on Instagram (@indihome.yogya). As a dominant internet service provider, Telkom Indonesia, through its Indihome product, faces a high volume of customer complaints, further amplified by the prevalence of social media platforms like Instagram, which provide a direct channel for customers to air their grievances. The study employs the Stakeholder Circle Model to examine the steps undertaken by Telkom Witel Yogyakarta in addressing customer complaints. A qualitative descriptive approach is adopted to gain a comprehensive understanding of the phenomenon under investigation. Data is gathered through interviews with key informants and a thorough examination of relevant documentation. The findings reveal that Telkom Witel Yogyakarta implements a five-stage stakeholder engagement process: (1) Identification: Creating a list of stakeholders; (2) Prioritization: Developing a stakeholder assessment scale; (3) Visualization: Conducting stakeholder mapping and dividing stakeholders into four quadrants; (4) Engagement: Implementing appropriate communication strategies tailored to each stakeholder category; (5) Monitoring: Evaluating the effectiveness of engagement efforts and ensuring alignment with expectations. This research contributes to the understanding of stakeholder engagement in complain handling from customers on social media platforms. The five-stage stakeholder engagement process offers a valuable framework for organizations seeking to improve their stakeholder relationships and effectively address customer concerns through social media channels.

Unraveling the Impact: Esteh Indonesia's Crisis Responsibility on Consumer Loyalty in Yogyakarta Nadhelita, Chika; Haq, Mochammad Fauzul; Fatonah, Siti
Jurnal Paradigma Vol 29 No 1 (2025): January 2025
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik UPN "Veteran" Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31315/paradigma.v29i1.12522

This study examines the impact of Esteh Indonesia's crisis responsibility on consumer loyalty in Yogyakarta. Crisis responsibility refers to corporate efforts to manage crises and improve public perception, influencing consumer loyalty. Using a quantitative approach, data was collected via questionnaires, literature, and documentation from 100 respondents. Analysis with SPSS 25 showed a strong correlation (0.907) between crisis responsibility and loyalty, with an R² value of 82.3%. Hypothesis testing confirmed a significant effect, with thitung(21.323)>ttabel(1.987)thitung(21.323)>ttabel(1.987), proving that Esteh Indonesia's crisis management efforts positively impact consumer loyalty.

From Scroll to Stroll: How Ibarbo Park Uses TikTok to Drive Tourist Engagement Irfani, Susmita; Haq, Mochammad Fauzul
Jurnal Paradigma Vol 29 No 2 (2025): July 2025
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik UPN "Veteran" Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31315/paradigma.v29i2.15053

The rapid development of social media has made platforms like TikTok a strategic medium for promoting tourism destinations, especially among younger audiences. Ibarbo Park, a developing recreational site in Yogyakarta, utilizes TikTok to build awareness and attract visitors through engaging and interactive content. This study aims to explore the content management strategy implemented on TikTok by Ibarbo Park in promoting its tourism destination. The study aims to get deep understanding how digital content can influence public interest and drive engagement in the tourism sector. Employing a qualitative descriptive method, data were collected through in-depth interviews with content managers and visitors, observations of TikTok activities, and documentation. The research adopts the Circular Model of SOME to analyze the stages of content planning, interaction, and evaluation, while also using the 5A framework to understand audience behavior, from awareness to advocacy.

Stakeholder Engagement in Instagram-Based Complaint Handling Indihome Service PT Telkom Yogyakarta Region Haq, Mochammad Fauzul; Swastika, Septi Nur Hanna
CARAKA : Indonesia Journal of Communication Vol. 5 No. 1 (2024): Caraka : Indonesia Journal of Communication
Publisher : Indonesian Scientific Journal (Jurnal Ilmiah Indonesia)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25008/caraka.v5i1.129

This research aims to analyze Telkom Indonesia's engagement strategies with its stakeholders in Yogyakarta during a surge of complaints regarding their Indihome product on Instagram (@indihome.yogya). As a dominant internet service provider, Telkom Indonesia, through its Indihome product, faces a high volume of customer complaints, further amplified by the prevalence of social media platforms like Instagram, which provide a direct channel for customers to air their grievances. The study employs the Stakeholder Circle Model to examine the steps undertaken by Telkom Witel Yogyakarta in addressing customer complaints. A qualitative descriptive approach is adopted to gain a comprehensive understanding of the phenomenon under investigation. Data is gathered through interviews with key informants and a thorough examination of relevant documentation. The findings reveal that Telkom Witel Yogyakarta implements a five-stage stakeholder engagement process: (1) Identification: Creating a list of stakeholders; (2) Prioritization: Developing a stakeholder assessment scale; (3) Visualization: Conducting stakeholder mapping and dividing stakeholders into four quadrants; (4) Engagement: Implementing appropriate communication strategies tailored to each stakeholder category; (5) Monitoring: Evaluating the effectiveness of engagement efforts and ensuring alignment with expectations. This research contributes to the understanding of stakeholder engagement in complain handling from customers on social media platforms. The five-stage stakeholder engagement process offers a valuable framework for organizations seeking to improve their stakeholder relationships and effectively address customer concerns through social media channels.

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