Claim Missing Document
Check
Articles

Found 2 Documents
Search
Journal : The Eastasouth Journal of Information System and Computer Science

The Role of Anonymous Data in Promoting Consumer Loyalty on E-commerce Platforms in Indonesia Judijanto, Loso; Achmady, Sayed; Utama, I Wayan Karang; Effendy, Femmy; Sabila, Puji Chairu
The Eastasouth Journal of Information System and Computer Science Vol. 2 No. 02 (2024): The Eastasouth Journal of Information System and Computer Science (ESISCS)
Publisher : Eastasouth Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/esiscs.v2i02.380

Abstract

This study investigates the role of anonymous data in driving consumer loyalty on e-commerce platforms in Indonesia. Employing a quantitative approach, data was collected from 60 respondents through a structured questionnaire using a Likert scale (1-5). Statistical analysis using SPSS version 25 reveals a significant positive relationship between anonymous data utilization and consumer loyalty. Anonymous data enables personalized recommendations and targeted promotions while maintaining consumer privacy, fostering trust and engagement. The study highlights the importance of ethical data practices in the Indonesian e-commerce landscape and provides actionable insights for businesses aiming to enhance customer retention. Limitations and future research directions are also discussed.
Bibliometric Analysis of Data-Driven Decision Making in Business Intelligence Judijanto, Loso; Suarnatha, I Putu Dody; Vandika, Arnes Yuli; Effendy, Femmy; Moeis, Dikwan
The Eastasouth Journal of Information System and Computer Science Vol. 2 No. 02 (2024): The Eastasouth Journal of Information System and Computer Science (ESISCS)
Publisher : Eastasouth Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/esiscs.v2i02.381

Abstract

This study conducts a bibliometric analysis to explore the research landscape of data-driven decision-making (DDDM) in Business Intelligence (BI). By examining 748 papers published between 2000 and 2024, the study identifies key themes, influential authors, collaborative networks, and emerging trends. The findings highlight the evolution of research from foundational topics like big data and analytics to application-driven themes such as sustainability, policy, and operational efficiency. The United States emerges as the central hub in global research collaboration, with significant contributions from India, China, and European countries. Challenges, including data quality, integration, cultural resistance, and ethical concerns, are identified as barriers to BI adoption. The study emphasizes the need for future research on emerging technologies, industry-specific applications, and ethical frameworks to advance the field. These insights provide valuable guidance for researchers and practitioners aiming to optimize decision-making processes through BI.