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The Discourse on the Role of NGOs in Indonesia’s Public Policy Process Bahar, Adam Amin; Mardiyanta, Antun; Mirdad, Mohammad Ayub; Wisnuyana, Biandro
JKMP (Jurnal Kebijakan dan Manajemen Publik) Vol 13 No 1 (2025): April
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/jkmp.v13i1.1822

Abstract

This study aims to analyze the discourse surrounding the role of Non-Governmental Organizations (NGOs) in the public policy process in Indonesia. After the collapse of the New Order regime, the role of NGOs has become increasingly prominent in various stages of the policy process, from advocacy, formulation, implementation, to policy monitoring. However, the dominant discourse in Indonesia tends to reduce the political role of NGOs to only two main domains: community development and empowerment and humanitarian assistance. Using a post-structuralist approach and reflective document analysis, this study identifies distinctive characteristics in the discourse on the role of NGOs in Indonesia. Although the role of NGOs in the public policy process is very significant, their political dimensions are often not widely recognized, both by the general public and public policy academics in Indonesia. This condition actually opens up opportunities for NGOs to maneuver more flexibly in institutional and social spaces, influencing policy decisions while maintaining an image of neutrality in the wider political real.
Online Transportation Services for Educational Mobility in University Environments Cendani, Zulva Tinesia Suci; Febrian, Putri Hana; Fauzi, Indra Nur; Mirdad, Mohammad Ayub; Haryanto, Albertus Eka Putra
The Journal of Educational Development Vol. 13 No. 1 (2025): June 2025
Publisher : Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/jed.v13i1.832

Abstract

Advances in digital technology have driven the emergence of online transportation services as an alternative mode of transportation for the public. The aim of this study is to provide a solution to public dissatisfaction with the quality of public transportation, particularly in terms of safety and reliability. Students, as part of the university community, also widely utilize these services. This study analyzes user perceptions, safety perceptions, and perceptions related to Gender, Disability, and Social Inclusion (GEDSI) regarding student satisfaction with online transportation services at Campus B, Airlangga University, Surabaya, Indonesia. This study used quantitative methods, analyzing primary data through binary logistic regression. The results indicate that payment systems, travel time, and the availability of disability-friendly services have a significant influence on user satisfaction. Ease of payment systems increases satisfaction because the transaction process is more practical. Short and timely travel times have also been shown to increase student satisfaction. This research contributes to the availability of disability-friendly services, as it has a positive impact by meeting the needs of people with disabilities more inclusively.