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PENGARUH KUALITAS PELAYANAN, FASILITAS DAN TARIF TERHADAP KEPUASAN PASIEN RAWAT INAP PADA RUMAH SAKIT MATA CICENDO BANDUNG Tanaka, Ivan; Darmawan, Eki Dudi

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Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (74.745 KB) | DOI: 10.31955/mea.v5i3.1505

Abstract

Riset ini memiliki tujuan analisa pengaruh kualitas pelayanan, fasilitas serta tarif terhadap kepuasan pasien rawat inap pada RS mata Cicendo Bandung pada bulan Febuari-April 2021. Populasi riset yakni 3.104 pasien rawat inap dan di peroleh sampel penelitian sebanyak 97 orang pasien rawat inap di RS Mata cicendo Bandung. Data dikumpulkan melaluipenyebaran kuesioner terhadap 97 orang pasien rawat inap yang minimal sudah dirawat selama 1x24 jam dan sudah dalam keadaan diizinkan untuk pulang. Dalam penelitian ini jenis yang dipakai ialah penelitian asosiatif memakai pendekatan kuantitatif. Data diolah memakai uji instrumen, uji asumsi klasik, uji analisis regresi berganda serta pengujian hipotesa, maka didapatkan hasil yakni kualitas pelayanan, fasilitas serta harga memberi pengaruh signifikan secara parsial ataupun simultan kepada kepuasan pasien rawat inap. Hasil penelitian didapat hasil sebesar 73,4% kepuasaan pasien bisa dijelaskan variabel kualitas pelayanan, fasilitas serta harga. Dan 26,6% kepuasaan pasien dipengaruhi variabel yang tak diteliti oleh peneliti.
PENGARUH KINERJA PEGAWAI TERHADAP KUALITAS PELAYANAN ADMINISTRASI KEPENDUDUKAN DI KECAMATAN MARGAHAYU KABUPATEN BANDUNG Ratna H, Yunyun; Darmawan, Eki Dudi; Sudewa, Jaka
Jurnal Co Management Vol. 4 No. 2 (2021): Jurnal Ilmiah Manajemen dan Ilmu Sosial : Co-Management
Publisher : IKOPIN

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1180.182 KB) | DOI: 10.32670/comanagement.v4i2.1237

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh kinerja pegawai terhadap kualitas pelayanan administrasi kependudukan di Kecamatan Margahayu Kabupaten Bandung. Metode penelitian yang digunakan adalah metode kuantitatif dan teknik pengumpulan data observasi, kuesioner dan kajian pustaka. Teknik analisis yang digunakan adalah analisis koefisien korelasi Rank Spearman dan koefisien determinasi. Hasil penelitian menunjukan bahwa kinerja pegawai mempengaruhi kualitas pelayanan administrasi kependudukan. Nilai yang diperoleh menggunakan koefisien determinasi sebesar 75.69% dan 24.31% dipengaruhi oleh faktor lain-lain. Koefisien korelasinya adalah 0.87, hal ini menunjukan bahwa kinerja pegawai dan kualitas pelayanan administrasi kependudukan memiliki hubungan sangat erat.
Efektivitas Pengelolaan Manajemen Anggaran yang dilaksanakan Komisi V DPRD Provinsi Jawa Barat Terhadap Mitra Kerja Komisi Panjaitan, Angel; Darmawan, Eki Dudi
Al-Kharaj : Jurnal Ekonomi, Keuangan & Bisnis Syariah Vol 6 No 2 (2024): Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah
Publisher : Research and Strategic Studies Center (Pusat Riset dan Kajian Strategis) Fakultas Syariah IAI Nasional Laa Roiba

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/alkharaj.v6i2.4117

Abstract

In this scientific article and supported by some data that shows the effectiveness of Commission V of the West Java Provincial DPRD in managing budget management, where the budget management managed by Commission V of the West Java Provincial DPRD is the Regional Budget (APBD). Descriptive method is a method that aims to produce data that is in accordance with the description or description systematically, factually and accurately about the facts, properties and have a relationship between the phenomena studied. In this research the author tries to be able to analyze, interpret, and describe the problems that occur and then after that draw conclusions from these problems regarding the effectiveness of budget management management of working partners of Commission V of the West Java Provincial DPRD. The author chooses data collection techniques by conducting interviews and documentation, and the data taken for this study are data sourced from documents and interviews with people directly involved in budget management activities, namely Commission V of the West Java Provincial DPRD and using data in the form of literature studies sourced from journals, laws and regulations, and other influencing factors then presented in written form systematically. Commission V of the West Java Provincial DPRD has a very important role in managing budget management, where Commission V has activities and main tasks for the development of Social Welfare, namely work visits, meeting procurement, carrying out management processes and supervising the implementation of the APBD so that supervision carried out by Commission V can be more effective and efficient and can obtain maximum results in each year. Keywords: Budgetting; DPRD; Commission V DPRD; Working Partners.
Dampak Pemanfaatan Teknologi Business Intelligence untuk Optimalisasi Strategi Penjualan dengan Metode OLAP di Warmindo X Setyawan, Adhita Arif; Darmawan, Eki Dudi; Adji, Widwi Handari
Journal of Practical Computer Science Vol. 5 No. 1 (2025): Mei 2025
Publisher : DPPM Universitas Pelita Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37366/jpcs.v5i1.5816

Abstract

This research was conducted simulatively on an MSME business called Warmindo X which was used as a case study to test the application of OLAP in a Business Intelligence system. The purpose of this research is to develop a data warehouse and information dashboard system based on Tableau technology, by utilizing the utilizing the OLAP method to support strategic decision making and increase sales effectiveness at Warmindo X. improve sales effectiveness at Warmindo X. BI implementation implementation is carried out using Pentaho Data Integration for the ETL (Extract, Transform, Load) and Tableau for dashboard visualization. The ETL process is used to collect, process, and integrate sales data obtained from the Point of Sales (POS) system. obtained from the Point of Sales (POS) system in Excel format. The data is data is then processed into the data warehouse using a star schema that makes it easier to process the data. (star schema) which facilitates multidimensional analysis. Through the OLAP method, sales data sales data is analyzed based on various dimensions such as product, time, and sales. The results of data visualization in the form of dashboards allow Warmindo to quickly monitor sales performance and make more effective decisions. decisions more effectively. The dashboard provides information on best-selling products, product categories, and sales trends over time. product categories, and sales trends over time. The results showed that with the implementation of Tableau and OLAP, Warmindo X can improve operational efficiency, accelerate the analysis process, and support decision making to strengthen sales strategy and competitiveness in business