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An Analysis of Work Discipline, Work Environment and Employment Satisfaction Towards Performance Nasir, Munawir; Murfat, Moh. Zulkifli; Basalamah, Jafar; Basalamah, Abdurahman
Jurnal Manajemen Bisnis Vol 11, No 1: March 2020
Publisher : Universitas Muhammadiyah Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18196/mb.11188

Abstract

This study aims to determine whether work discipline, work environment, and job satisfaction have a real and significant impact on the performance of the Makassar Islamic University Academic Office and identify the most important variables affecting the performance of university academic staff. The research method use Analysis method. Data were collected using a list of questions or questionnaires filled out by respondents and then analyzed using multiple linear regression analysis. The results show that labor discipline (Discipline variable1), work environment variable X2 )and job satisfaction variable X3) also significantly demonstrate the performance of employees at the Islamic University Academic Makassar. The variable that has a significant impact on employee performance is the work discipline variable.
Implementation of Teacher Social Competence in Improving Student Learning Motivation Ybnu Taufan, Muhammad; Basalamah, Abdurahman
Golden Ratio of Social Science and Education Vol. 1 No. 1 (2021): December - May
Publisher : Manunggal Halim Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (498.956 KB) | DOI: 10.52970/grsse.v1i1.99

Abstract

The purpose of this study was to examine the social implementation of teachers in increasing student motivation at Madrasah Tsanawiyah Negeri Balang-Balang, Gowa Regency. This research is qualitative because this type of research does not only want to collect data in terms of quality, to gain a deeper understanding. The study uses purposive sampling as well as a purposeful sample. The purpose of the sample is to take the subject based on the existence of that purpose. The sources of data in this study are the Head of Madrasah, Teachers, Student totaling 641 people. The population of this study amounted to 641 people, the authors used 10% of the total population, namely 64 students. Further data collection by observation, interviews. Qualitative data analysis techniques according to Matthew Milles consist of three streams of activities that occur simultaneously, namely: data reduction, data presentation, and verification or drawing conclusions. Results showed that the competence implementation factor encountered by the students' enthusiasm did not understand the teacher's wishes which resulted in their motivation to study being mediocre. Furthermore, the increase in teacher motivation also often carries out remedial and enrichment, because students often miss lessons so that special guidance is needed in this case.
PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN NASABAH PADA PERUM PEGADAIAN Ahmad, Tri Sulkarnain; Ahmad, Sri Fatmawati; Basalamah, Abdurahman
JURNAL MANAJEMEN & ORGANISASI REVIEW (MANOR) Vol. 4 No. 1 (2022): MANOR: JURNAL Manajemen dan Organisasi Review
Publisher : Universitas Fajar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47354/mjo.v4i1.370

Abstract

Tujuan penelitian adalah untuk mengetahui dan menganalisis pengaruh bukti fisik terhadap kualitas pelayanan, kepedulian, responsif, terpercaya, jaminan kepuasan pelanggan pada Pegadaian cabang Watansoppeng. Penelitian yang dilakukan adalah explanatory research dan metode survey. Populasi penelitian adalah klien baru yang dilayani Kantor Perum Pegadaian. Watansoppeng selama bulan Juli sampai September tahun 2011. Pengambilan sampel menggunakan purposive sampling dan diperoleh 100 sampel. Metode analisis data yang digunakan dalam penelitian ini adalah analisis deskriptif dan Regresi Linier Berganda, dimana variabel bebas terdiri dari bukti fisik (X1), perhatian (X2), tanggung jawab (X3), keandalan (X4), jaminan (X5); variabel terikat kepuasan pelanggan (Y). Hasil penelitian dengan menggunakan analisis regresi linier berganda menunjukkan bahwa secara bersama-sama dimensi kualitas pelayanan berpengaruh signifikan terhadap kepuasan pelanggan. Sedangkan untuk uji t diketahui tingkat signifikan untuk masing-masing variabel yaitu bukti fisik (X1 = 0,658), perhatian (X2 = 0,002), daya tanggap (X3 = 0,338), reliabilitas (X4 = 0,000), dan jaminan (X5 = 1.239 ). Dari hasil tersebut terdapat 2 (dua) variabel yang dapat membuktikan hipotesis kedua yang menunjukkan bahwa bukti fisik dimensi kualitas pelayanan, kepedulian, daya tanggap, keandalan, dan jaminan berpengaruh dominan terhadap kepuasan pelanggan pada Pegadaian cabang Watansoppeng terhadap variabel kepedulian (X2) dan variabel reliabilitas (X4) serta tiga (3) variabel lainnya yaitu bukti fisik (X1), daya tanggap (X3) dan jaminan (X5) tidak dapat diterima atau tidak benar. Kata Kunci : Nyata, Empati, Responsif, Keandalan, Jaminan, Kepuasan Pelanggan
Implementation of Teacher Social Competence in Improving Student Learning Motivation Ybnu Taufan, Muhammad; Basalamah, Abdurahman
Golden Ratio of Social Science and Education Vol. 1 No. 1 (2021): December - May
Publisher : Manunggal Halim Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52970/grsse.v1i1.99

Abstract

The purpose of this study was to examine the social implementation of teachers in increasing student motivation at Madrasah Tsanawiyah Negeri Balang-Balang, Gowa Regency. This research is qualitative because this type of research does not only want to collect data in terms of quality, to gain a deeper understanding. The study uses purposive sampling as well as a purposeful sample. The purpose of the sample is to take the subject based on the existence of that purpose. The sources of data in this study are the Head of Madrasah, Teachers, Student totaling 641 people. The population of this study amounted to 641 people, the authors used 10% of the total population, namely 64 students. Further data collection by observation, interviews. Qualitative data analysis techniques according to Matthew Milles consist of three streams of activities that occur simultaneously, namely: data reduction, data presentation, and verification or drawing conclusions. Results showed that the competence implementation factor encountered by the students' enthusiasm did not understand the teacher's wishes which resulted in their motivation to study being mediocre. Furthermore, the increase in teacher motivation also often carries out remedial and enrichment, because students often miss lessons so that special guidance is needed in this case.