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Journal : Journal of Information System, Applied, Management, Accounting and Research

PENGARUH KEPERCAYAAN DAN HARGA TERHADAP KEPUTUSAN PEMBELIAN MELALUI KEPUASAN PELANGGAN SEBAGAI VARIABEL INTERVENING PADA USAHA JAYA PERABOT DI BUKITTINGGI Anjaya, Fanny Agarista; Yulasmi, Yulasmi; Sopali, Mardhatila Fitri
Journal of Information System, Applied, Management, Accounting and Research Vol 8 No 2 (2024): JISAMAR (March-May 2024)
Publisher : Sekolah Tinggi Manajemen Informatika dan Komputer Jayakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52362/jisamar.v8i2.1405

Abstract

This research aims to find out how much influence Trust and Price have on Purchasing Decisions through Customer Satisfaction as an intervening variable at Usaha Jaya Perabot in Bukittinggi. By distributing questionnaires to 50 respondents. The data analysis methods used are Outer Model analysis, Avarage Variance Extracted (AVE), Reliability Research, and Inner Model (Structural Model) testing using Smart PLS 3. Data collection methods are through surveys and distributing questionnaires to consumers as respondents. The results of the research show that there is a positive and significant influence between Price on Customer Satisfaction at Usaha Jaya Perabot in Bukittinggi, there is a positive and insignificant influence between Price on Purchasing Decisions at Usaha Jaya Perabot in Bukittinggi, there is a positive and significant influence between Trust and Customer Satisfaction at Usaha Jaya Perabot in Bukittinggi, there is a positive and insignificant influence between Trust on Purchasing Decisions at Usaha Jaya Perabot in Bukittinggi, there is a positive and significant influence between Customer Satisfaction on Purchasing Decisions at Usaha Jaya Perabot in Bukittinggi, Price mediates the Purchasing Decision through Customer Satisfaction at Usaha Jaya Perabot in Bukittinggi, Trust mediates Purchase Decisions through Customer Satisfaction at Usaha Jaya Perabot in Bukittinggi.
PENGARUH PENGEMBANGAN KARIR DAN PELATIHAN KERJA TERHADAP KINERJA PEGAWAI DENGAN KEPUASAN KERJA SEBAGAI VARIABEL INTERVENING DI PUSKESMAS ALAHAN PANJANG, KECAMATAN LEMBAH GUMANTI, KABUPATEN SOLOK Andayani, Jihan Restu; Lusiana, Lusiana; Sopali, Mardhatila Fitri
Journal of Information System, Applied, Management, Accounting and Research Vol 8 No 2 (2024): JISAMAR (March-May 2024)
Publisher : Sekolah Tinggi Manajemen Informatika dan Komputer Jayakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52362/jisamar.v8i2.1403

Abstract

This study aims to determine how much the influence of career development and job training on employee performance with job satisfaction as an intervening variable. The data analysis method used is the Structural Equation Model (SEM) method with the Partial Least Square (PLS) program. The method of data collection in this study was to use questionnaires filled out by respondents, namely 75 employees of the Alahan Panjang Health Center. From the results of this study shows that: (a) career development has a positive and significant effect on job satisfaction, (b) Job Training has a positive and significant effect on Job Satisfaction, (c) Career Development has a positive and insignificant effect on Employee Performance, (d) Job Training has a positive and insignificant effect on Employee Performance, (e) Job Satisfaction has a positive and significant effect on Employee Performance, (f) Job Satisfaction mediates Career Development on Performance Employees, (g) Job Satisfaction mediates Job Training on Employee Performance, (h) Career Development and Job Training Contribution by 40.7% to Job Satisfaction and (i) Career Development and Job Training Contribution by 55.3% to Employee Performance.