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All Journal Asy Syar'iyyah: Jurnal Ilmu Syari'ah dan Perbankan Islam Madania: Jurnal Kajian Keislaman
Hatamar, Hatamar
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Religion Humanities Economics, Econometrics & Finance Education Law, Crime, Criminology & Criminal Justice Social Sciences

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DIMENSIONS OF COLLABORATION AND ACADEMIC PRODUCTIVITY IN SHARIA BANK LOYALTY RESEARCH: BIBLIOMETRIC ANALYSIS 2010 – 2024 Cipta, Hendra; Hatamar, Hatamar; Ulfa, Khoirina
ASY SYAR'IYYAH: JURNAL ILMU SYARI'AH DAN PERBANKAN ISLAM Vol. 9 No. 2 (2024): Vol 9 No 2 (2024): Asy Syar’iyyah, Vol. 9, No.2, Desember 2024
Publisher : FAKULTAS SYARIAH DAN EKONOMI ISLAM IAIN SYAIKH ABDURRAHMAN SIDDIK BANGKA BELITUNG

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32923/asy.v9i2.5345

Abstract

Customer loyalty to Islamic banks is one of the keys to sustainability for the Islamic banking industry, especially in strong competition facing conventional banks and financial technology (fintech) innovation. Nevertheless, literature regarding this topic has not been systematically mapped. Using a bibliometric approach, this study analyzes the publication trends, leading researchers, and collaboration patterns in Islamic bank customer loyalty studies. The Web of Science (WoS) is used to collect data and the keywords for customer loyalty and Islamic banks, and the time range of 2010 to 2024 is utilized for this study. Analysis using NVivo 12 and Voyant Tools (for network mapping and descriptive statistics) In the results of the study, 174 published documents were identified, where research articles predominated, a total of 156 articles. This publication trend has been on the rise, even peaking in 2023 with 30 publications. Indonesia and Malaysia stand out geographically as the leading contributors, mirroring the role of both countries as the strategic focal point of Islamic financial development. The most highly productive institutions are establishments such as Bandung State Polytechnic (Indonesia) and International Islamic University Malaysia (Malaysia). These findings offer an invaluable literature map so that further research and strategic ante-projects could be developed, of course with some added value for Islamic banking practitioners in its context of increasing customer loyalty. This study contributes to the academic knowledge with a bibliometric method, which is not widely used in the Islamic banking context.
Halal Tourism in West Sumatra Province: An Implementation of Sharia Compliance and Minangkabau Custom Cipta, Hendra; Hatamar, Hatamar; Indrawati, Indrawati; Makmun, Sukran
Madania: Jurnal Kajian Keislaman Vol 27, No 2 (2023): DECEMBER
Publisher : Universitas Islam Negeri (UIN) Fatmawati Sukarno Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29300/madania.v27i2.2722

Abstract

This study aims to examine the implementation of Sharia compliance and Minangkabau custom in the halal tourism industry in West Sumatra, which is a leading province in Indonesia’s halal tourism sector. The research methodology used in this study is a qualitative descriptive, with in-depth interviews serving as the primary data collection instrument. The Indonesian Ulema Council, the Provincial Tourism Office and the halal tourism managers in the provinces of West Sumatra are the main sources of data for this study and purposive sampling strategies are used in this study to pick informants based on criteria. The findings of this study indicate that the halal tourism industry in West Sumatra substantially complied with the Sharia rules outlined in the fatwa of the Indonesian Ulema Council No. 108 of 2016 due to the implementation of Sharia compliance in halal tourism in this province through the Minangkabau custom adat basandi syarak, syarak basandi kitabullah by combining religious and cultural values that are deeply rooted in society, this saying is ingrained in the life of the Minang people. This is what distinguishes West Sumatra from other provinces in maintaining Sharia compliance within the halal tourism industry. Penelitian ini bertujuan untuk melihat aktualisasi kepatuhan syariah dan budaya adat Minangkabau pada industri wisata halal di Sumatera Barat, sebagai provinsi terdepan dalam sektor wisata halal di Indonesia. Metodologi penelitian yang diaplikasikan pada riset ini adalah metodologi deskriptif kualitatif dengan wawancara mendalam sebagai instrumen yang digunakan dalam pengumpulan data riset. Sumber data primer penelitian ini adalah Majelis Ulama Indonesia, Dinas Pariwisata Propinsi dan para pengelola pariwisata halal yang ada di Propinsi Sumatera Barat. Kriteria pemilihan informan pada penelitian ini berdasarkan teknik purposive sampling. Temuan riset ini menunjukkan bahwa di Sumatera Barat industri wisata halalnya secara substantif sudah mematuhi aturan syariah sebagaimana yang sudah ditetapkan Majelis Ulama Indonesia melalui fatwa No. 108 Tahun 2016, hal ini karena implementasi nilai-nilai syariah pada industri halal tourism di provinsi ini seiring dengan pepatah budaya Minang yang berbunyi adat basandi syarak, syarak basandi kitabullah. Pepatah ini adalah wujud harmonisasi nilai-nilai agamis dan budaya yang sudah kuat berakar dalam sendi kehidupan masyarakat, pepatah ini juga sudah dikenal turun-temurun oleh anak kemenakan di Minang. Hal inilah yang membedakan Sumatera Barat dengan provinsi lain dalam menjaga kepatuhan syariah wisata halal.
Co-Authors Hendra Cipta Hendra Cipta Indrawati Indrawati Makmun, Sukran Rada, Rada Soleha Sumartono, Akhmad Suryati Suryati Ulfa, Khoirina