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Journal : Jurnal Talenta Sipil

Analisis Kepuasan Pengguna Feri Penyeberangan Mintin Kabupaten Pulang Pisau Pratama, Ramadani; Elvina, Ina; Supiyan, Supiyan
Jurnal Talenta Sipil Vol 7, No 1 (2024): Februari
Publisher : Universitas Batanghari Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33087/talentasipil.v7i1.426

Abstract

As a form of public transportation, the operation of ferry services often attracts public attention. One of them is the public's complaint about the operation of the Mintin crossing line where the service system takes a long time, causing passengers to queue at the port or wait a long time on the crossing ferry. This study aims to analyze the satisfaction of users of the Mintin ferry crossing in Pulang Pisau Regency. The method used is Importance Perfomance Analysis (IPA) In the reliability variable, the performance dimension of the respondent answered 58.46% quite satisfied and in the importance dimension 84.40% stated very important. The assurance dimension, the performance respondent answered 64.25% satisfied and the importance dimension 91.10% stated that it was very important. The empathy dimension, the performance dimension, the respondents answered 68.70% satisfied and at the importance dimension 89.60% stated that it was very important. The dimension of responsiveness, at 58.60% performance is quite satisfied and at 87.00% importance states very important. In the tangible variable, the respondent's performance dimension answered 56.60% quite satisfied and at 83.84% importance stated very important.
Kinerja Jalan Tingang Kota Palangka Raya dengan Metode Pedoman Kapasitas Jalan Indonesia 2014 Setiawan, Rizky Wahyu; Elvina, Ina; Supiyan, Supiyan
Jurnal Talenta Sipil Vol 7, No 1 (2024): Februari
Publisher : Universitas Batanghari Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33087/talentasipil.v7i1.450

Abstract

Population growth is usually accompanied by an increase in the activities of all communities in an area. Community activities require facilities and infrastructure to support the activities carried out. Transportation is an important activity for the community. Therefore, the existence of a private car is a necessity. Congestion often occurs during peak hours and some of the main roads in Palangka Raya City, such as Tingang Road, experience a significant increase in car traffic. Tingang Road is an important road for the local community because it is an access to residential areas, schools, sub-districts and an alternative road out of the city via Mahir Mahar Road or the outer ring road. The purpose of this study is to analyze and evaluate road performance. This research uses a direct survey method carried out to the field in order to obtain precise information about a condition. After primary and secondary data collection is collected, analysis is carried out using PKJI 2014. Thus, based on the results of the analysis, the performance of the road can be known. The traffic volume is 546.85 skr / hour which occurs during the day, 11:45 to 12:45 WIB. The current capacity is 1667.98 skr/hr. Meanwhile, the degree of saturation is calculated at 0.327, which indicates level of service B, which indicates a good level of road service.