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All Journal Jurnal Ilmiah Manajemen dan Bisnis GUYUB: Journal of Community Engagement Jurnal Manajemen dan Inovasi (MANOVA) Jurnal Pengabdian Kepada Masyarakat
Hidayatinnisa, Nurul
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Religion Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Mechanical Engineering Social Sciences Other

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INTEGRATED ROLE MODEL PENGOLAHAN SUSU MENJADI KEJU DENGAN APLIKASI PERHITUNGAN PRODUKSI Irfin, Zakijah; Hidayatinnisa, Nurul; Chrisnandari, Rosita Dwi; Rosiani, Ulla Delfana; Rulianah, Sri
Jurnal Pengabdian kepada Masyarakat Vol. 11 No. 2 (2024): JURNAL PENGABDIAN KEPADA MASYARAKAT 2024
Publisher : P3M Politeknik Negeri Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33795/abdimas.v11i2.5412

Abstract

The purpose of this community service is to integrate a zero-waste model for processing milk into cheese with a production calculation application at KU Mustarika Jaya Makmur Ngantang. This project aims to address several key issues faced by the cooperative, such as unstandardized milk quality, lack of product diversification, and insufficient economic analysis of dairy products. By implementing supply chain management practices, conducting comprehensive training sessions, and developing a digital application for production calculations, the project seeks to enhance the cooperative's operational efficiency and product quality. The results of the project demonstrate a significant improvement in the cooperative members' knowledge and skills in supply chain management, cheese production techniques, and economic analysis. The integration of a zero-waste model has led to more efficient use of resources and reduced waste, contributing to environmental sustainability. The production calculation application has provided the cooperative with valuable insights into cost management and profitability, facilitating more informed business decisions. Overall, this community service initiative has successfully enhanced the operational, leading to increased productivity, better product quality, and improved economic outcomes for the cooperative members.
Digitalization of Local Enterprises: Empowering Sewing Groups through a Modern Management System Setiawati, Riska Ayu; Utami, Hapsari Wiji; Hidayatinnisa, Nurul
GUYUB: Journal of Community Engagement Vol 6, No 3 (2025): September
Publisher : Universitas Nurul Jadid

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33650/guyub.v6i3.11387

Abstract

This community engagement program was initiated to address the managerial limitations, low competitiveness, and dependence on conventional practices experienced by the Izzalia sewing group in Maibit Village, Tuban. The group was selected as the object of service because it represents one of the largest local sewing businesses with high potential but was hindered by limited knowledge in marketing, financial management, and supply chain organization. These conditions created an urgent need for systematic interventions to enhance their sustainability and competitiveness. The program introduced a technology-based business management system to facilitate concrete transitions: from manual bookkeeping to digital accounting applications, and from offline promotion to online marketing platforms. The main objective was to strengthen the group’s capacity and economic independence through structured training and mentoring in modern marketing, financial management, and supply chain operations.Using the Participatory Action Research (PAR) approach, the program was implemented through stages of assessment, program design, implementation, monitoring, and evaluation. Evaluation with the CIPP model (Context, Input, Process, Product) demonstrated effectiveness in the first three aspects, while refinement is still required in the product dimension, particularly the development of a raw material database. Overall, the training not only increased participants’ knowledge but also accelerated their adoption of digital accounting systems and e-commerce platforms. This transition significantly improved efficiency, expanded market reach, and reflected the group’s readiness to sustain technology-based practices.
Analisis Perbandingan Literasi Keuangan Santri Pondok Pesantren Roudlotun Nafiyah Pasuruan, Sebelum dan Sesudah Mendapatkan Edukasi Keuangan Setiawati, Riska Ayu; Ardyanfitri, Helmina; Hidayatinnisa, Nurul
Jurnal Manajemen dan Inovasi (MANOVA) Vol. 6 No. 2 (2023): Juli
Publisher : Management Department, Faculty of Islamic Economics and Business, Universitas Islam Negeri Sunan Ampel Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15642/manova.v6i2.1457

Abstract

Literasi keuangan menjadi kompetensi yang penting dimiliki masyarakat karena tingkat literasi keuangan masyarakat dapat menopang pertumbuhan ekonomi, namun berdasarkan data yang dirilis OJK tahun 2022, indeks literasi keuangan Indonesia masih 49,68 % well literate, sisanya pada skala sufficient dan less literate. Kurangnya literasi keuangan menjadi masalah di lingkungan pendidikan pesantren salah satunya di pondok pesantren Roudlotun Nafiyah Pasuruan, sehingga perlu adanya edukasi keuangan. Penelitian ini bertujuan untuk meneliti perbandingan literasi keuangan santri pondok pesantren roudlotun nafiyah pasuruan, sebelum dan sesudah mendapatkan edukasi keuangan. Jenis penelitian ini adalah kuantitatif deskriptif dengan alat analisi SPSS 26, peneliti memberikan pre test kepada 40 santri mahasiswa di pondok pesantren Roudlotun Nafiyah Pasuruan, kemudian dilanjut edukasi keuangan tentang literasi keuangan dengan empat indikator yaitu pengetahuan umum keuangan pribadi, tabungan dan pinjaman, asuransi dan investasi, hasil edukasi keuangan diukur dengan post test. Hasil penelitian menunjukkan bahwa tingkat literasi keuangan santri mahasiswa di pondok pesantren Roudlotun Nafiyah Pasuruan sebelum diberikan edukasi keuangan adalah rendah dan indeks less literate, kemudian setelah diberikan edukasi keuangan tingkat literasi keuangan tetap rendah tapi, indeks sufficient literate. Berdasarkan uji beda t-test, terdapat perbedaan yang signifikan literasi keuangan santri mahasiswa di pondok pesantren Roudlotun Nafiyah Pasuruan sebelum dan sesudah diberikan edukasi keuangan.
PENDAMPINGAN PRODUKSI MaMiN BERBAHAN BAKU DAUN KELOR PADA KELOMPOK KADER ODGJ Rulianah , Sri; Prayitno, Prayitno; Susilo , Sugeng Hadi; Hidayatinnisa, Nurul
Jurnal Pengabdian kepada Masyarakat Vol. 10 No. 2 (2023): JURNAL PENGABDIAN KEPADA MASYARAKAT 2023
Publisher : P3M Politeknik Negeri Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33795/abdimas.v10i2.4809

Abstract

The ODJG group (People in Mental Disorders) is a community group engaged in social activities: helping, guidance, and mental health rehabilitation for ODJG who have undergone psychiatric medical treatment from a Mental Hospital. To carry out its activities, this group formed a business that produces food and beverages (MaMin) made from Moringa leaves (moringa tea, instant Moringa, Moringa ice wax, Moringa yogurt, Moringa pudding, Moringa flower extract). where the products have been marketed in Malang and surrounding areas. However, the production process encountered several obstacles: the lack of production equipment, the lack of maintaining product quality and the health of the work environment, and the lack of marketing techniques. Community service (PkM) aims to increase partners' ability to produce quality, safe, dan healthy MaMin made from Moringa leaves. The methods used in solving partner problems: 1). Production equipment grants, 2). Excellent and safe production technique training (GMP and HACCP), 3). Marketing digital training (digital marketing), 4). Production and marketing assistance and consulting. The results of the PkM activity show that there is an increase in the knowledge and skills of partners in producing healthy and quality MaMin and marketing it with digital marketing media
The Impact of Service Quality and Health Awareness on Customer Satisfaction and Loyalty: A Study on Perumda Tugu Tirta Rofiaty , Rofiaty; Hidayatinnisa, Nurul
Jurnal Ilmiah Manajemen & Bisnis Vol 9 No 2 (2024)
Publisher : Universitas Pendidikan Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38043/jimb.v9i2.6026

Abstract

This study aims to determine and analyze the effect of service quality and health awareness of drinking water products on customer satisfaction and loyalty at Perumda Air Minum Tugu Tirta, Malang City, in 2024. The novelty of this research lies in the measurement of service quality through indicators such as: requirements, system mechanisms and procedures, completion time, costs/tariffs, product specifications, types of services, executor competence, executor behavior, handling of complaints, suggestions and feedback, facilities and infrastructure, product quality, and distribution. Additionally, the novelty of this study is the inclusion of customer health awareness as an independent variable. The population consists of all customers, with a sample of 400 customers who are making payments at the counters of the Perumda Tugu Tirta office in Malang City. This sample was chosen because customers can directly assess the quality of service. The results show that service quality can increase customer satisfaction and loyalty, while health awareness does not significantly affect customer satisfaction and loyalty. Customer satisfaction mediates the effect of service quality on customer loyalty but does not mediate the effect of health awareness on customer loyalty. The impact of service quality on customer satisfaction is significant, even through the mediation of health awareness. The findings indicate that customer behavior in consuming clean water does not prioritize health awareness, as customers rely on the fact that Perumda Tugu Tirta Malang City has received halal certification from the Indonesian Ulema Council (MUI) as well as certifications from the Ministry of Health. The results of this study offer valuable insights and suggestions for service improvements for the company and provide solutions to issues raised by customer complaints. Thus, the findings can serve as guidelines for future policy decisions. Keywords: Service Quality, Customer Awareness of Health, Satisfaction and, Customer Loyalty.
Co-Authors Ardyanfitri, Helmina Chrisnandari, Rosita Dwi Irfin, Zakijah Prayitno Prayitno Riska Ayu Setiawati, Riska Ayu Rofiaty , Rofiaty Rulianah , Sri Sri Rulianah, Sri Susilo , Sugeng Hadi Ulla Delfana Rosiani Utami, Hapsari Wiji