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Strategies for SME Digital Ecosystem in Indonesian Metal Industry Yudianto, Bernadinus; Trilaksono, Teddy; Setiawati, Isti Budhi; Wijanarti, Sri Widya; Suhartanto, Eko
International Research Journal of Business Studies Vol. 15 No. 1 (2022): April - July 2022
Publisher : Universitas Prasetiya Mulya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21632/irjbs.15.1.63-77

Abstract

SMEs can achieve the paradigm shift they need for development by creating a business ecosystem that will improve their skills and technicalities through digital media. This study aims to identify several strategies that can influence changes in the digital ecosystem development for SMEs in Indonesia to help them survive and be sustainable. This research focuses on a single case study approach. Citeureup metal industry centre was chosen by involving 70 SMEs spread across the Citeureup area. This study found that four strategies can be applied to develop a digital ecosystem. The first is helping SMEs to level up, and the second is connecting with the surrounding stakeholders. The third is to help SMEs expand their market, and the last is to help them build regeneration strategies.
The Impact of Authenticity in Key Opinion Leaders Branding Communication Setiawati, Isti Budhi; Novrianto , L.M.
Dialogika : Jurnal Penelitian Komunikasi dan Sosialisasi Vol. 1 No. 3 (2025): Agustus : Dialogika : Jurnal Penelitian Komunikasi dan Sosialisasi
Publisher : Asosiasi Peneliti dan Pengajar Ilmu Sosial Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/dialogika.v1i3.590

Abstract

This study aims to analyze the role of authenticity in branding communication conducted by Key Opinion Leaders (KOLs) and its impact on consumer trust, emotional engagement, and brand loyalty. Employing a library research approach, data were collected from scholarly literature published between 2021 and 2025 relevant to authenticity, brand communication, and KOL-based marketing. The analysis reveals that authenticity serves as a key element linking brand values to positive audience perceptions, which subsequently influence brand equity and purchase intention. Furthermore, this research highlights that authenticity in digital marketing is not merely a rhetorical claim but a relational practice that shapes how consumers evaluate credibility and trustworthiness. Strategic communication practices such as narrative storytelling, transparent sponsorship disclosure, and value alignment significantly strengthen the credibility of both KOLs and the brands they represent. Authentic storytelling allows audiences to connect with the personal experiences of KOLs, thereby enhancing identification and fostering long-term engagement with the brand. However, this study also identifies several challenges in maintaining authenticity, including risks of over-commercialization, inconsistencies in message delivery, and misalignment between KOL identity and brand values. When audiences perceive exaggerated promotional tactics or lack of transparency, their trust can diminish, ultimately weakening brand loyalty. Therefore, the sustainability of authenticity requires continuous monitoring, adaptive strategies, and consistent ethical practices in brand communication. The findings affirm that authenticity is both a strategic differentiator and a fragile asset, requiring deliberate and sustained management in the competitive digital marketplace. By recognizing authenticity as a multidimensional construct—encompassing transparency, value congruence, and emotional resonance—brands and KOLs can collaboratively enhance audience engagement while preserving credibility. This research contributes to the development of more effective branding communication strategies through KOLs and offers practical guidance for marketers to navigate authenticity challenges in an era dominated by digital interactions and consumer skepticism.
Virtual Key Opinion Leaders: How AI-Generated Influencers Transform Communication Strategies Hayati, Setiyo; Setiawati, Isti Budhi; Novrianto, L.M.
RIGGS: Journal of Artificial Intelligence and Digital Business Vol. 4 No. 3 (2025): Agustus - October
Publisher : Prodi Bisnis Digital Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/riggs.v4i3.2384

Abstract

The rapid integration of artificial intelligence (AI) into communication strategies has catalyzed the emergence of virtual key opinion leaders (KOLs), also known as AI-generated influencers. These entities are reshaping the dynamics of marketing, audience engagement, and brand communication by offering cost efficiency, scalability, and narrative consistency. This study examines the transformative role of virtual KOLs through a qualitative, library-based approach that synthesizes scholarly works, industry reports, and conceptual frameworks. The findings highlight four central dimensions: authenticity and trust, emotional engagement and parasocial relationships, strategic message effectiveness, and the ethical, social, and cultural implications of AI-mediated influence. While AI influencers can simulate authenticity and foster parasocial bonds through anthropomorphism, their artificiality raises questions about credibility, transparency, and ethical responsibility. Data-driven personalization enhances message targeting but introduces privacy concerns and risks of manipulative persuasion. Additionally, the adaptability of virtual KOLs across cultural markets provides opportunities for global engagement, yet also risks cultural appropriation and algorithmic bias. The analysis underscores that trust and authenticity in AI influencers are socially constructed rather than experience-based, requiring careful narrative design and transparent practices. Ultimately, virtual KOLs represent both an opportunity and a challenge: they enhance efficiency and personalization in strategic communication but necessitate robust ethical frameworks to safeguard consumer trust and autonomy. By addressing these complexities, this research contributes to advancing theoretical discourse in communication studies while offering practical insights for marketing professionals navigating the evolving digital ecosystem.
Peningkatan Standar Bisnis UMKM CM Sunda, Cianjur Melalui Standarisasi Proses Produksi Gunawan, Bernadina Belinda; Putra, Piere Indrawan; Setiawati, Isti Budhi
Journal of Empowerment Indonesia Vol. 1 No. 1: Juni 2025
Publisher : PT. Sativa Publishing Group

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

UMKM di Indonesia semakin bertambah setiap tahunnya. Pertambahan tersebut harus diiringi dengan pemberdayaan yang baik sehingga UMKM dapat berkembang secara maksimal dan mengatasi kendala yang terjadi terutama ketika adanya pandemi COVID-19. Akibatnya banyak UMKM yang mengalami kendala termasuk CM Sunda yang bergerak dalam bidang makanan dan minuman juga mengalami kendala yaitu terdapat kekurangan pada aspek operasional. CM Sunda berlokasi di Cianjur dengan dengan pemiliknya adalah Bapak Dadan Suparlan. Penulis melakukan pembimbingan usaha secara daring dikarenakan kondisi pandemi COVID-19 untuk menemukan solusi yang membangun. Solusi yang dihasilkan adalah sudah terdapat standarisasi operasional untuk meningkatkan efisiensi dan efektivitas usaha yang nantinya akan dijelaskan lebih rinci melalui jurna ini. Penulis akan memaparkan tahapan yang menggambarkan proses perjalanan CM Sunda dari awal hingga saat ini untuk mencapai pembenahan yang maksimal. Proses pembimbingan dilakukan dengan menggunakan metode kualitatif riset, observasi, dan riset sekunder sehingga hasil dari jurnal ini dapat berguna bagi para UKM di pedesaan maupun non-pedesaan yang ingin melakukan pembenahan melalui standarisasi operasional.