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All Journal Anterior Jurnal Istinbath : Jurnal Hukum Global Abdimas: Jurnal Pengabdian Masyarakat Islamiconomic: Jurnal Ekonomi Islam
Zarkasyi, Muhammad Ridlo
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Factor Influencing of GCG and Service Quality to Increase Customer Loyalty in Islamic Bank Zarkasyi, Muhammad Ridlo; Nurfattah, Arizqiya; Kamaluddin, Imam; Cahyani, Meitria
ISLAMICONOMIC: Jurnal Ekonomi Islam Vol 15, No 2 (2024)
Publisher : Universitas Islam Negeri Sultan Maulana Hasanuddin Banten

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32678/ijei.v15i2.753

Abstract

This research aims to find out the effect of service quality and the implementation of GCG on customer trust, knowing the effect of trust on customer loyalty, and knowing the effect of service quality and the implementation of GCG on customer loyalty. The data that was successfully collected was then analyzed using SEM with AMOS 24 software. The findings in this study state that: a) The implementation of GCG affects customer trust, as well as the quality of service, and has a positive influence on customer trust. b) There is a positive and significant influence of customer trust on customer loyalty. c) the quality of service and the implementation of GCG do not affect customer loyalty. The existence of the customer trust factor as a mediator is getting stronger with no positive influence on service quality and GCG distribution on customer loyalty.
KEPEMIMPINAN TRANSFORMASI DIGITAL BISNIS DI PT JAMKRIDA JAKARTA: Digital Transformational Leadership Of Business In PT Jamkrida Jakarta Arifin, Antoni Ludfi; Vikaliana, Resista; Hermawan, Eric; Zarkasyi, Muhammad Ridlo
Anterior Jurnal Vol. 23 No. 2 (2024): Anterior Jurnal
Publisher : ​Institute for Research and Community Services Universitas Muhammadiyah Palangkaraya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33084/anterior.v23i2.6983

Abstract

PT Jamkrida Jakarta saat ini sedang dalam fase pertumbuhan di industri penjaminan. Sebelumnya, perusahaan fokus membangun dan mempersiapkan infrastruktur sumber daya manusia dan bisnis dengan sistem operasinya. Namun peran digitalisasi tidak dapat dipungkiri dengan pesatnya perkembangan dunia usaha. Oleh karena itu, penelitian ini bertujuan untuk mengetahui peran kepemimpinan dalam transformasi bisnis digital PT Jamkrida Jakarta. Penelitian ini merupakan penelitian kualitatif dengan analisis isi Undang-Undang Nomor 1 Tahun 2016 tentang Penjaminan, POJK Nomor 2/POJK.05/2017 tentang Perizinan Berusaha dan Lembaga Penjaminan, POJK Nomor 3/POJK.05/2017 tentang Tata Kelola Lembaga Penjaminan, serta sebagai peran kepemimpinan dalam proses transformasi digital yang dilakukan perusahaan dalam penerapan regulasi terkait Teknologi Informasi (TI) dan digitalisasi. Hasil penelitian menunjukkan bahwa PT Jamkrida Jakarta telah melakukan transformasi bisnis digital mulai dari pembuatan penjaminan, finansial dan aplikasi digital pendukung lainnya. Lebih lanjut, peran kepemimpinan dalam transformasi bisnis menuju digital ditunjukkan dari penyusunan dan implementasi peta jalan pengembangan teknologi informasi PT Jamkrida Jakarta hingga tahun 2023.
Integrating Good Governance Business Sharia into Maqasid Sharia: Evidence from Islamic Rural Banks in Indonesia Zarkasyi, Muhammad Ridlo; Handayani, Agung Lia; Lahuri, Setiawan bin; Djayusman, Royyan Ramdhani; Ibnu, Adi Rahmannur
ISLAMICONOMIC: Jurnal Ekonomi Islam Vol 16, No 1 (2025)
Publisher : Universitas Islam Negeri Sultan Maulana Hasanuddin Banten

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32678/ijei.v16i1.906

Abstract

This study explores the implementation of Good Governance Business Sharia (GGBS) at PT BPRS Mitra Mentari Sejahtera through the framework of Maqasid Shariah. The research examines how governance principles rooted in Sharia values are translated into institutional practices and how they contribute to the realization of ethical and sustainable business objectives. Using a descriptive qualitative approach with a case study design, data were collected through interviews, documentation, and institutional reports, then analyzed using Atlas.ti 09. Findings reveal that BPRS Mitra Mentari Sejahtera has effectively incorporated GGBS principles by promoting transparency, accountability, and adherence to Sharia ethics. However, limited public disclosure—particularly the unavailability of annual reports—remains a major challenge, potentially weakening stakeholder trust and institutional credibility. The study emphasizes the need for stronger transparency mechanisms, enhanced collaboration with Sharia supervisory bodies, and continuous education to reinforce Maqasid Shariah within governance structures. Overall, this research underscores the pivotal role of GGBS in achieving Sharia objectives and advancing ethical governance in the Islamic financial sector.
Pembagian Waris Receptie Exit: Tinjauan Kritis Terhadap Pemikiran Hazairin anggoro, sandiko yudho; Lahuri, Setiawan Bin; Zarkasyi, Muhammad Ridlo
Istinbath : Jurnal Hukum Vol 19 No 02 (2022): Istinbath : Jurnal Hukum
Publisher : Institut Agama Islam Negeri (IAIN) Metro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32332/istinbath.v19i02.4698

Abstract

Hazairin as master on Indonesian’s traditions law proffer a device for implementing Islamic law by introduce receptie exit theory. He said, an Islamic inheritance law is not only hegemonized by Indonesian culture, but also by Arab culture which has a patrilineal system. Furthemore, he explained that the Islamic inheritance law does not interpret the Qur'an justice which is actually bilateral. So Hazairin created a new concept regarding of inheritance law. The purpose of this study is to explain that the Islamic inheritance is accordance with the Qur'an. Islamic inheritance law has a universal justice, because it’s inculde theological, maslahah, social and economic aspects. Thus, Hazairin’s concept does not only criticize of ulama ideas, In fact he deconstructs Islamic inheritance law where he negates ashaba, abolishes dzawu al-arḥam, and reconstructs the concept of hijab.
MENINGKATKAN KOMPETENSI KOMUNIKASI BISNIS MELALUI PENDAMPINGAN NEGOSIASI DAN PUBLIC SPEAKING DI UM KRECEK KERUPUK ”BU NOR” Syamsuri, Syamsuri; Urrosyidin, Mohammad Syifa; Lutfiah, Asti; Kamaluddin, Imam; Zarkasyi, Muhammad Ridlo
GLOBAL ABDIMAS: Jurnal Pengabdian Masyarakat Vol. 5 No. 1 (2025): Mei 2025, GLOBAL ABDIMAS
Publisher : Unit Publikasi Ilmiah Perkumpulan Intelektual Madani Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51577/globalabdimas.v5i1.650

Abstract

Kemampuan komunikasi yang efektif, khususnya dalam negosiasi dan public speaking, merupakan faktor kunci dalam pengembangan usaha mikro, kecil, dan menengah (UMKM). Program pengabdian kepada masyarakat ini bertujuan untuk menyelesaikan permasalahan mitra terhadap mitra bisnis melalui pendampingan negosiasi dan public speaking di UM Krecek Kerupuk Bu Nor. Metode yang digunakan meliputi pelatihan interaktif, simulasi negosiasi, dan praktik public speaking yang disesuaikan dengan kebutuhan usaha. Hasil kegiatan menunjukkan bahwa peserta mengalami peningkatan signifikan dalam keterampilan berbicara didepan umum, terutama dalam menyampaikan ide, produk atau layanan dengan lebih percaya diri kepada pelanggan, mitra, atau calon inverstor. Selain itu, kepercayaan diri pelaku usaha juga meningkat, yang berdampak positif pada strategi pemasaran dan penjualan produk. Dengan penguatan kompetensi komunikasi ini, UM Krecek Kerupuk Bu Nor diharapkan mampu bersaing lebih baik di pasar yang semakin kompetitif. Kegiatan ini menunjukkan bahwa pendampingan yang tepat dapat membantu UMKM dalam mengembangkan keterampilan komunikasi yang esensial bagi pertumbuhan bisnis.
Co-Authors Adi Rahmannur Ibnu anggoro, sandiko yudho Arifin, Antoni Ludfi Eric Hermawan Handayani, Agung Lia Imam Kamaluddin Lutfiah, Asti Meitria Cahyani Nurfattah, Arizqiya Royyan Ramdhani Djayusman Syamsuri Urrosyidin, Mohammad Syifa Vikaliana, Resista