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All Journal Jurnal Ilmiah Ekonomi Global Masa Kini Jumat Ekonomi: Jurnal Pengabdian Masyarakat Margin Eco : Jurnal Ekonomi dan Perkembangan Bisnis KOLONI Business and Economic Publication
Taqiyuddin, Akhmad
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Civil Engineering, Building, Construction & Architecture Economics, Econometrics & Finance Education Law, Crime, Criminology & Criminal Justice Public Health Social Sciences Other

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Journal : KOLONI

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PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN ANGGOTA DI KJKS BMT RIZQONA IKABU TAMBAKBERAS JOMBANG Mahendri, Wisnu; Rahmawati, Ita; Taqiyuddin, Akhmad
KOLONI Vol. 1 No. 2 (2022): JUNI 2022
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/koloni.v1i2.144

Abstract

The purpose of this study is to describe: the influence of service quality on the decision of KJKS BMT RIZQONA TAMBAKBERAS JOMBANG members. This type of research uses a descriptive approach with a quantitative approach. Data collection techniques using the commissioner, respondents were members of KJKS BMT RIZQONA, amounting to 100 people, sampling techniques using non-Probability. In this study an R2 of 0.644 was obtained, which means that the variable quality of service only contributed an influence of 64.4%. Based on the results of the t test obtained t value of 13.332 with a significance level of 0.000 less than 0.05. Then Ho refused Ha accepted, that the quality of service significantly influences the decision of KJKS BMT RIZQUNA TAMBAKBERAS JOMBANG members. Keywords: Service Quality, Member Decision
Co-Authors Agustin , Wilujeng Ayu Anandita, Septian Ragil Bayhaki, Imam Dianingsih, Nila Ita Rahmawati, Ita Khuluqi, Mohammad Fahassin Lia Firdia Fitriani Mahendri, Wisnu Muhammad Andi Muhammad Husen, Muhammad Muhammad Ibrahim Musthofiyah, Ayu Nur Hidayah SA'ADAH , LAILATUS Sa’adah, Lailatus Zhaki, M. Nur