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All Journal Jurnal Rekayasa dan Manajemen Sistem Industri METHODIKA: Jurnal Teknik Informatika dan Sistem Informasi Awang Long Law Review Sentris Jurnal Ekonomi dan Manajemen Indonesia Journal of Communication Studies Jurnal Akuntansi dan Ekonomi Bisnis Indonesian Journal of Multidisciplinary Sciences
Jenifer
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Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Social Sciences

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Gen Z Interpersonal Communication Patterns in the World of Work in Medan Jenifer; Putri Ekaresty Haes; Jonathan Jacob Paul Latupeirissa; Putu Suparna
Journal of Communication Studies Vol. 5 No. 2 (2025): JCS: Journal of Communication Studies
Publisher : Program Studi Komunikasi dan Penyiaran Islam, Fakultas Dakwah, Institut Agama Islam Sunan Giri Ponorogo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37680/jcs.v5i2.8597

Abstract

This research is motivated by the challenges of adapting introverted Generation Z in entering the world of work which demands intense social interaction, team collaboration, and professional adjustment. The purpose of this study is to understand the interpersonal communication dynamics of introverted Generation Z in the transition to the world of work in the city of Medan. This study used a qualitative approach with in-depth interviews with sixteen informants, including introverted individuals aged 18–25 years, two young psychologists, and one job accommodator, and analyzed using the Johari Window theory which divides self-awareness into open areas, blind areas, hidden areas, and unknown areas. The results of the study show that the interpersonal communication of introverted Generation Z develops gradually and reflectively; Their open area expands as confidence and work experience increase, blind areas narrow through feedback receipts, hidden areas decrease as trust in the work environment grows, and unknown areas shrink as their potential is revealed. They develop authentic communication strategies that balance introspection, expression, and social adaptation, without having to turn the personality into extroverted. In conclusion, the survival of introverted Generation Z in the world of work is adaptive and reflective, emphasizing the importance of social experiences, environmental support, and the development of self-awareness to build effective and professional communication.
Co-Authors A. Rahman Farhan Farhan Hanifah Rahmadhani Jessica Junika Napitupulu Kartina Pakpahan Latupeirissa, Jonathan Jacob Paul Meta Eriska Nabila Aqila Ghania Nora Pitri Nainggolan Novi Yanti Putri Ekaresty Haes Putu Suparna Sandes Pratama Yeni Sumantri Yulis Diana Alfia