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Journal : Jurnal Scientia

Pentahelix-Based Development Strategy of Batu Sori Tourism Object in Lea-Lea Sub-district, Baubau City Fendi Satria Ramadani; Asmiddin, Asmiddin; La Didi
Jurnal Scientia Vol. 13 No. 04 (2024): Education and Sosial science, September-December 2024
Publisher : Sean Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The purpose of this research is to explore the pentahelix-based Batu Sori tourist attraction development strategy in Lea-Lea District, Baubau City which includes SO (Strength - Opportunity) strategy, WO (Weakness - Opportunity) strategy, ST (Strength - Threat) strategy and WT (Weakness - Threat) strategy. And the role of pentahelix stakeholders in the development of Batu Sori tourism. The method used in this research is qualitative description. Data were collected through interviews, questionnaires, observation and documentation. The informants in this study were 10 people. The data was analysed using excel application. The results showed first that SWOT mapping, placing pentahelix-based Batu Sori tourism development in the Aggressiveness situation, namely tourism has a number of elements of strength as well as opportunities that are high enough to realise the development strategy of the pentahelix-based Batu Sori tourist attraction in Lea-Lea Kec Baubau City, so that the development strategy that must be pursued is that all strengths must be maximised by taking advantage of existing opportunities. Second, the development of a number of alternative aggressiveness strategies formulated for the development of Batu Sori tourism, including, 1) Maximising the potential of existing natural beauty and the use of social media and digital platforms, 2) Maximising opportunities to establish partnerships with private parties / entrepreneurs, 3) Batusori managers need to hold events or festivals. Furthermore, the role of penta helix stakeholders in Batu Sori tourism development in Baubau City can be optimised through the government, academics, the community, business people, and the media. The government plays an important role in planning and regulating policies that support the development of tourism infrastructure, as well as providing incentives for investors or private parties.
Employee Work Competence In Improving Organisational Performance At The Regional Secretariat Of Buton Regency La didi; Urfin, Urfin; Asmiddin, Asmiddin
Jurnal Scientia Vol. 13 No. 04 (2024): Education and Sosial science, September-December 2024
Publisher : Sean Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58471/scientia.v13i04.2680

Abstract

This research aims to describe this Research Proposal regarding Employee Work Competence in Improving Organisational Performance at the Regional Secretariat of Buton Regency. This research uses a qualitative descriptive design that collects data by means of observation, interviews with informants. The data is tabulated as needed and then the data is analysed qualitatively descriptively including data reduction, data presentation and conclusion drawing so that it can produce an understanding and is proven by data analysis techniques and the validity of the data findings. The results of this study indicate that to see employee competence in improving organisational performance at the Regional Secretariat of Buton Regency according to Spencer and Spencer in Wibowo (2016: 273) competence is formed from five indicators: (1) Motives, (2) Traits, (3) Self-Concept, (4) Knowledge, (5) Skills. Thus, the goal of achieving employee performance competence in carrying out the performance of the regional secretariat of Buton Regency will be realised. It is suggested that the performance of employees at the Regional Secretariat Office of Buton Regency can be further improved by training and courses for employees so that employees at the Regional Secretariat Office of Buton Regency can become employees who have a good level of competence and can maximise employee performance, the Buton Regency Government must pay more attention to the quality of human resources of employees at the Regional Secretariat Office of Buton Regency by providing training to employees in order to improve employee competence, improving the governance system (management) of government affairs and community services by optimising the use of information and communication technology.
The Influence Of Service Quality On Consumer Satisfaction At Public Fuel Filling Station 7493701 PT Buton Bumi Mega Kilometer 4 Baubau City Rifki Dayanti Ananda,; Asmiddin, Asmiddin; Andi Tenri
Jurnal Scientia Vol. 13 No. 04 (2024): Education and Sosial science, September-December 2024
Publisher : Sean Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58471/scientia.v13i04.2700

Abstract

This study aims to determine the effect of service quality on consumer satisfaction at the 7493701 PT. Buton Bumi Mega Kilometer 4 public fuel station in Baubau City. This study is a quantitative survey study with a survey method. The design of this study begins with determining the research problem, collecting research data, and analyzing data. Data collected through questionnaires, all existing data are then analyzed quantitatively to see how much influence the service has on consumer satisfaction at the 7493701 PT Buton Bumi Mega Kilometer 4 public fuel station in Baubau City. The results of this study indicate that the results of simple regression testing state that service quality has an effect on consumer satisfaction at the PT Buton Bumi Mega Km 4 gas station in Baubau City. While partial testing of service quality has a positive and significant effect on consumer satisfaction. The coefficient of determination value shows the amount of contribution given to the service quality variable to the consumer satisfaction variable at the PT Buton Bumi Mega Kilometer 4 gas station in Baubau City.