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All Journal MDJ (Makassar Dental Journal) Indian Journal of Forensic Medicine & Toxicology Jurnal Pengabdian Masyarakat Hasanuddin (JPMH) Media Publikasi Promosi Kesehatan Indonesia (MPPKI)
Fuad Husain Akbar
Department Of Dental Public Health Faculty Of Dentistry, Hasanuddin University Makassar, Indonesia
Humanities Dentistry Economics, Econometrics & Finance Public Health Social Sciences Other

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Philosophical study of growth and development orthodontics: Studi filosofis tentang pertumbuhan dan perkembangan ortodontik Eka Erwansyah; Eddy Heriyanto Habar; Rasmidar Samad; Burhanuddin Daeng Pasiga; Fuad Husain Akbar; Andi Kurniati
Makassar Dental Journal Vol. 10 No. 2 (2021): Volume 10 Issue 2 Agustus 2021
Publisher : Makassar Dental Journal PDGI Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35856/mdj.v10i2.433

Abstract

A thorough knowledge of dentocraniofacial growth and development is necessary for every dentist. From philosophies stand point, the ontology of to comprehend condition observed understanding the growth and development processes that orthodon-tics. Meanwhile epistemology, methods of studying about growth and development in orthodontic treatment has progressed a lot. Axiologically, dentists and orthodontists are heavily involved in the development of not just the dentition but the entire den-tofacial complex, a practitioner may be able to manipulate facial growth for the benefit of the patient and malocclusion treat-ment. It is not possible to do so without a thorough understanding of both the pattern of normal growth and the mechanism that underlie it.
Perception regarding learning computer based test during Covid-19 pandemic: Persepsi tentang pembelajaran computer based test selama pandemi Covid-19 Fuad Husain Akbar; Burhanuddin Daeng Pasiga; Rasmidar Samad; Rini Pratiwi; Ayub Irmadani Anwar; Nursyamsi Djamaluddin; Edy Julianto; Andi Nadwa Tenri Sapada
Makassar Dental Journal Vol. 11 No. 1 (2022): Volume 11 Issue 1 April 2022
Publisher : Makassar Dental Journal PDGI Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35856/mdj.v11i1.512

Abstract

Background: Education is one of the largest and most complex social sectors that have been negatively affected by Covid-19, which has led to subsequent changes in modes of learning and teaching in many universities around the world by introducing e-learning platforms. This online learning method has also been carried out by Hasanuddin University through the SIKOLA. Objective: To determine students’ perceptions regarding the computer-based test (CBT) through the SIKOLA learning plat-form during COVID-19 pandemic. Method: This analytic observational study was design as cross-sectional, using students of Hasanuddin University Faculty of Dentistry as population, which were divided by gender and educational stages. Respon-dents filled out online questionnaires consisting of 6 variables, namely pedagogy, validity, reliability, affective factors, effi-ciency, and safety. Data collected were in a form of Likert scale and then analyzed with t-test using SPSS. Result: There was a significant difference in perception between preclinical and clinical students on the pedagogical and efficiency variables (p<0.005). Based on the educational stage, significant differences were only seen in the pedagogical and efficiency aspects. Conclusion: Student perceptions related to CBT exams through SIKOLA learning have good perceptions, seen from the majority of respondents who agree on the pedagogical aspects, validity, reliability, affective factors, efficiency and safety.
The Use of Importance Performance Analysis (IPA) of Dental Health Services: A Systematic Review for Health Promotion Strategies Arsunan, A Agum Aripratama; Fuad Husain Akbar; Acing Habibie Mude; Edy Machmud; Eddy Heriyanto Habar; Muhammad Ikbal; A Arsunan Arsin; Aisyah, Aisyah
Media Publikasi Promosi Kesehatan Indonesia (MPPKI) Vol. 8 No. 7: JULY 2025 - Media Publikasi Promosi Kesehatan Indonesia (MPPKI)
Publisher : Fakultas Kesehatan Masyarakat, Universitas Muhammadiyah Palu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56338/mppki.v8i8.7709

Abstract

Introduction: Dental and oral health services are essential for promoting not only physical health but also psychological well-being and patient confidence. Patient satisfaction is a crucial metric of healthcare quality, and the SERVQUAL dimensions—Tangibles, Reliability, Responsiveness, Assurance, and Empathy—serve as a foundation for service evaluation. Importance Performance Analysis (IPA) is an effective method for identifying gaps between patients' expectations and the actual performance of dental services, offering a strategic basis for service improvement. Methods: This systematic review followed the PRISMA 2020 guidelines. Literature was identified through searches in PubMed, Scopus, and Google Scholar using relevant Boolean keywords. A total of 150 articles were initially retrieved. After applying inclusion and exclusion criteria, 10 eligible studies were analyzed. Data were synthesized based on study focus, key findings, moderating factors, and geographic context. Results: The review revealed significant performance gaps in the dimensions of Responsiveness and Empathy, especially in developing countries such as Indonesia, Iran, and Iraq. Contributing factors included limited resources, cultural communication barriers, and disparities in healthcare access. Tangibles such as facility cleanliness and design were also influential in patient satisfaction. Reliability and Assurance contributed to trust-building, though they showed relatively smaller gaps. Studies from high-resource settings demonstrated better overall balance across SERVQUAL dimensions, highlighting the role of institutional support and training. Conclusion: IPA serves as a powerful diagnostic and strategic tool for evaluating and enhancing the quality of dental and oral health services. By highlighting critical performance gaps—particularly in interpersonal and environmental aspects—IPA supports targeted interventions. The integration of patient-centered care principles with IPA findings can guide resource allocation, improve patient satisfaction, and address systemic inequalities in dental healthcare delivery. This review underscores the need for contextualized quality improvement strategies, especially in low-resource environments.
Quality of Health Services in Influencing Patient Satisfaction and Loyalty in Dental Clinics Andi Muhammad Irfan M. Amir; Thahir, Hasanuddin; Lenni Indriani; Fuad Husain Akbar; Eddy Heriyanto Habar; Irene Edith Rieuwpassa
Media Publikasi Promosi Kesehatan Indonesia (MPPKI) Vol. 8 No. 12: DESEMBER 2025 - Media Publikasi Promosi Kesehatan Indonesia (MPPKI)
Publisher : Fakultas Kesehatan Masyarakat, Universitas Muhammadiyah Palu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56338/mppki.v8i12.8660

Abstract

Introduction: Quality of healthcare services plays a crucial role in determining the overall success of dental clinic operations. It influences not only treatment outcomes but also patients’ overall experiences and perceptions. Key elements such as staff friendliness, facility cleanliness, responsiveness to patient needs, and professional competence are essential factors that shape patient satisfaction and encourage long-term loyalty. These factors collectively determine how patients perceive service quality and whether they choose to return for future dental care. Methods: This study utilized a systematic review approach to explore the relationship between healthcare service quality and its influence on patient satisfaction and loyalty. Data were obtained from major academic databases, including PubMed, Google Scholar, and ScienceDirect. The PICO framework was applied to establish clear inclusion and exclusion criteria. Only articles published from 2019 onward that examined the influence of service quality on patient satisfaction and loyalty were selected. Each study was assessed for methodological quality and relevance. A total of five eligible studies were analyzed using the SERVQUAL model, which consists of five dimensions: tangibles, reliability, responsiveness, assurance, and empathy. Results: Findings revealed that all five SERVQUAL dimensions influenced patient satisfaction and loyalty, although to different extents. Tangibles, such as modern equipment and clean facilities, were important for creating comfort and a positive perception of care. However, reliability, responsiveness, assurance, and empathy demonstrated stronger and more consistent effects in enhancing both satisfaction and loyalty. Key factors such as personalized attention, professional staff behavior, timely service, and emotional support significantly contributed to positive patient experiences. Conclusion: The quality of dental healthcare services, particularly when addressing both technical and interpersonal aspects through the SERVQUAL framework, plays a crucial role in building patient satisfaction and loyalty. Clinics that invest in comprehensive quality strategies are better positioned to maintain long-term relationships with patients and improve service competitiveness.
Co-Authors A Arsunan Arsin Adam Malik Hamudeng Aisyah Aisyah Andi Kurniati Andi Muhammad Irfan M. Amir Andi Nadwa Tenri Sapada Arni Irawati Djais Arsunan, A Agum Aripratama Asdar Gani Awaluddin Awaluddin Ayub Irmadani Anwar Burhanuddin Daeng Pasiga Burhanuddin Pasiga Eddy Heriyanto Habar Edy Julianto Edy Machmud Eka Erwansyah H Harmudinsyah Hasanuddin Tahir Hasanuddin Thahir, Hasanuddin Irene Edith Rieuwpassa Izzah Syahidah Juni Jekti Nugroho Lenni Indriani M. Tahir Abdullah Mardiana Adam Mude, Acing Habibie Muhammad Ikbal muhammad Ruslin Muliaty Yunus Nadya Shefira Salsabillah Nosakros Arya Nursyamsi Djamaluddin Nursyamsi Djamaluddin Rasmidar Samad Rasmidar Samad Rini Pratiwi Rini Pratiwi Sarah Eva Chalid Sri Oktawati Supiaty Supiaty Suryana Mappangara Tirta Asprimi Angraeni