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All Journal PubBis : Jurnal Pemikiran dan Penelitian Administrasi Publik dan Administrasi Bisnis Societas : Jurnal Ilmu Administrasi dan Sosial Public Administration Journal of Research JPASDEV:Journal of Public Administration and Sociology of Development Veteran Society : Jurnal Pengabdian Masyarakat Jurnal DIALEKTIKA : Jurnal Ilmu Sosial Literasi: Jurnal Pengabdian Masyarakat dan Inovasi Jurnal Kabar Masyarakat GEMBIRA (Pengabdian Kepada Masyarakat) El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam RESLAJ: Religion Education Social Laa Roiba Journal Journal of Ekonomics, Finance, and Management Studies
Susi Hardjati
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Religion Agriculture, Biological Sciences & Forestry Humanities Civil Engineering, Building, Construction & Architecture Economics, Econometrics & Finance Education Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences Other

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Journal : Jurnal DIALEKTIKA : Jurnal Ilmu Sosial

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Database System on Improving Public Services in Supporting the Implementation of Good Governance in the Surabaya City Government Haganta Ginting, Putri Septriana; Susi Hardjati
Jurnal Dialektika: Jurnal Ilmu Sosial Vol. 23 No. 1 (2025): Jurnal Dialektika: Jurnal Ilmu Sosial
Publisher : Pengurus Pusat Perkumpulan Ilmuwan Administrasi Negara Indonesia (PIANI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63309/dialektika.v23i1.425

Abstract

Abstract Surabaya City in East Java has been recognized as one of the cities with a responsive and innovative government due to its implementation of good governance, particularly in the development of e-Government. The Surabaya city government utilizes information technology to enhance administrative efficiency, improve transparency and accountability, and encourage public participation in development. This study examines how database systems can improve public services and assist decision-making processes to implement good governance in the Surabaya City Government. To evaluate how database systems contribute to better decision-making and enhanced quality of public services, this research employs a qualitative methodology that includes observation and descriptive analysis. The findings indicate that database systems can enhance service quality, provide clear and accountable governance, and optimize operational efficiency. Furthermore, the integration of "Satu Data Surabaya" facilitates better decision-making processes, enabling the government to meet community needs more efficiently. This study emphasizes the potential of database systems to align technological advancements with the principles of good governance to build an efficient, transparent, and participatory governance model in Surabaya City. Keywords: Decision-making, Good governance, Public services 
Analysis Of The Use Of Genting Kalianak Urban Village Funds For Handling Waterlogging Through The Development Of Facilities And Infrastructure In The City Of Surabaya Alfina Audry Anggraeni; Susi Hardjati
Jurnal Dialektika: Jurnal Ilmu Sosial Vol. 23 No. 1 (2025): Jurnal Dialektika: Jurnal Ilmu Sosial
Publisher : Pengurus Pusat Perkumpulan Ilmuwan Administrasi Negara Indonesia (PIANI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63309/dialektika.v23i1.532

Abstract

Abstract This study analyses the use of urban village funds in the city of Surabaya to combat flooding through the development of infrastructure such as drainage, infiltration ponds and water pumps. The results show that the programme has had positive impacts, including reducing flooding, improving people's quality of life, and strengthening economic competitiveness. However, the success of the programme still faces challenges such as budget constraints, sub-optimal coordination and low community participation. To improve the effectiveness of the programme, it is necessary to strengthen fund management, community education and a better monitoring system so that the programme can contribute to the development of a resilient and sustainable city. Keywords: Urban Village Funds, Waterlogging, Infrastructure, Surabaya, Community Participation.
Co-Authors Afrian Dwi Candranira Alfina Audry Anggraeni Ananda, Yuan Friska Anisa Sitta Ramadhani Ayundha Evanthi Cherryl Tasya Puspita Sari Diky Wahyu Erma Ariyani Haganta Ginting, Putri Septriana Kama Astrid Firdasari Leticia Nuzululita A M. Syahrul Kirom Muhammad Sultan Wachid Monda Maulana Nadhifa Nariswari Nizam Abizar Al Ghiffari Rahmatun Nisa Risa Kharisma Rizky Nizar Wahyu Illahi Shavira, Shavira Aulia Safitri Siti Hardiyanti Rukmana Syanindita Aurelya Ayu Widya Savitri Tedy Dwi Yuliansya Titus Wirangga Shakti Via Rahma Aulinda Virginia Mandasari