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All Journal Qistie: Jurnal Ilmu Hukum Jurnal Progress Administrasi Publik (JPAP) Research Horizon
hetiyasari, hetiyasari
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Arts Humanities Economics, Econometrics & Finance Education Law, Crime, Criminology & Criminal Justice Social Sciences

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Comparison of The Effectiveness of Business Dispute Resolution Through Mediation, Arbitration, and Litigation Hetiyasari, Hetiyasari; Wahyuningsih, Putri; Alfarid, Alfarid; Deyau, Boy Nendra Asa
Research Horizon Vol. 4 No. 5 (2024): Research Horizon - October 2024
Publisher : LifeSciFi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54518/rh.4.5.2024.357

Abstract

Resolving business disputes is very important in the business world and can be done using various methods such as mediation, arbitration, and litigation, each of which has advantages and disadvantages. This research aims to compare the effectiveness of these three methods in the context of resolving business disputes in Indonesia. This research method uses a comparative design, with primary data collected through interviews and surveys, as well as secondary data from document analysis and industry reports. The research results show that mediation is the most frequently used method and produces the highest level of agreement and satisfaction between the parties. However, the level of compliance with decisions is higher in arbitration and litigation methods. Industry trends show increased use of mediation, reflecting a shift towards more efficient and cost-effective solutions. These findings imply that companies and policymakers in Indonesia should promote the use of mediation, develop mediation capacity, and ensure a supportive regulatory framework is in place. With these steps, resolving business disputes in Indonesia can become more efficient, effective, and satisfying for all parties involved.
Tantangan : Implementasi Kebijakan Hukum Restitusi Sebagai Perlindungan Hak Korban Tindak Pidana di Indonesia Musofiana, Ida; Hetiyasari, Hetiyasari
Qistie Jurnal Ilmu Hukum Vol 17, No 2 (2024): Qistie : Jurnal Ilmu Hukum
Publisher : Fakultas Hukum Universitas Wahid Hasyim

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31942/jqi.v17i2.12512

Abstract

Hak-hak asasi pelaku kejahatn mulai dari status sebagai tersangka, terdakwa bahkan sampai terpidana adalah tidak sebanding dengan perlindungan hakhak asasi kepada korban dalam ranga pemulihan dari kerugian atau penderitaan. Tujuan penelitian ini untuk mengkaji tantangan implementasi kebijakan pemberian restitusi bagi korban tindak pidana. Metode penelian ini menggunakan yuridis normative, mengkaji aspek aturan hukum yang berlaku saat ini. Penelitian ini didapatkan bahwa pentingnya pemberian restitusi bagi korban. Mengingat korban selama ini hanya diwakilkan oleh aparat penegak hukum. Meski adanya pengajuan ganti rugi oleh penuntut umum, namun tidak semuanya mengerti akan prosedur pengajuan ganti rugi atas terjadinya tindak pidana. Bagi korban sangat dibutuhkan mendapat ganti kerugian tanpa pandang usia, latar belakang Pendidikan dan status sosial.
ANALISIS YURIDIS DALAM PENERAPAN EFEKTIVITAS PELAYANAN PUBLIK: (Studi Kasus SP4N LAPOR Kabupaten Demak) Sacipto, Rian; Hetiyasari, Hetiyasari
Jurnal Progress Administrasi Publik Vol. 3 No. 1 (2023): Jurnal Progress Administrasi Publik (JPAP)
Publisher : Program Studi Administrasi Publik, FISIP, Universitas Tulang Bawang Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37090/jpap.v3i1.899

Abstract

This research was structured to find out and analyze the effectiveness of public services in Demak district, especially in the Demak district government's reporting channel. Along with technological developments, the Demak Regency Communication and Informatics Service (DINKOMINFO) is moving to provide efforts and innovation on issues regarding public services. The program provided is in the form of public services in the form of reports through booths, websites, SMS, social media, and applications to convey public complaints. This research is a qualitative descriptive study with a process of document analysis and observation. The information taken comes from a sample involving the people of Demak district. At this stage of the study, an analysis of public knowledge and the effectiveness of the number of users of the complaint report service was used, namely Hallo Demak and the SP4N report application, Demak district. The results of the study obtained the effectiveness of public services in Demak district through SP4N reports that the Demak district had experienced an increase in the range from December 2020 to mid-January 2021 in a period of 1.5 months receiving a total of 212 complaints, but the data was not optimal and uneven. There are still many people who do not know and even use the service. The lack of equality in the form of direct introduction and involving many parties such as students, university students, laborers, village officials, has an effect on ordinary people to participate and feel the benefits of the facilities provided.   Keywords: SPAN; Report; Introduction; Benefits.
Online Dispute Resolution untuk Meningkatkan Akses Keadilan Bagi Konsumen Utomo, Pudjo; Widiastuti, Arum; hetiyasari, hetiyasari
Qistie Jurnal Ilmu Hukum Vol 14 No 2 (2021): Qistie : Jurnal Ilmu Hukum
Publisher : Fakultas Hukum Universitas Wahid Hasyim

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31942/jqi.v14i2.5596

Abstract

Penyelesaian sengketa online (ODR) menjadi salah satu cara untuk meningkatkan akses keadilan di dunia digital. Studi ini bertujuan mendorong ODR yang awalnya merupakan alat bantu teknologi dalam penyelesaian sengketa didorong untuk menjadi prosedur penyelesaian sengketa di samping manfaat dari mekanisme penyelesaian sengketa yang lebih cepat dan lebih murah dibandingkan dengan litigasi tradisional dan penyelesaian sengketa alternatif. Pendekatan eksplorasi metode campuran digunakan, menggunakan pendekatan kuantitatif (survei) dan terutama pendekatan kualitatif untuk mengumpulkan data. Hasil kajian ini menyimpulkan bahwa sistem penyelesaian melalui ODR dibutuhkan untuk memperluas akses keadilan dan perlindungan kepada masyarakat. Akhirnya, temuan ini memiliki implikasi praktis bagi pembuat kebijakan dan regulator.
Co-Authors Alfarid, Alfarid Deyau, Boy Nendra Asa Ida Musofiana, Ida Pudjo Utomo Putri Wahyuningsih Sacipto, Rian Widiastuti, Arum