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All Journal Publisia: Jurnal Ilmu Administrasi Publik Jurnal Ilmiah Administrasi Publik (JI@P) Solidaritas Populika Indonesian Journal of Contemporary Multidisciplinary Research International Journal of Sustainable Applied Sciences (IJSAS)
Winduro, Wirid
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Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Public Health Social Sciences Other

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Penerapan Aplikasi telunjuk Sakti dalam Pelayanan Administrasi Kependudukan di Dinas Kependudukan dan Pencatatan Sipil Kabupaten Wonogiri Kusdianingsih, Runi; Winduro, Wirid
Solidaritas Vol 9 No 1 (2025): Solidaritas
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Slamet Riyadi Surakarta

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Abstract

In order to organize quality public services based on innovative smartphones, the Population and Civil Registration Office of Wonogiri Regency made an innovation in the form of the Telunjuk Sakti application for applications for population administration document services. This study aims to describe the application of the Telunjuk Sakti application in population administration services at the Population and Civil Registration Office of Wonogiri Regency using the Technology Acceptance Model (TAM) theory. This research uses descriptive qualitative research methods. The data collection techniques used were observation, interview and documentation. The results of this study indicate that the acceptance of the Telunjuk Sakti application among managers and users has fulfilled two perceptions of the Technology Acceptance Model (TAM), namely perceived usefulness and perceived convenience. Based on the perception of usefulness, it makes work faster, improves performance and increases work productivity. While based on the perception of user convenience, it can bee seen that the Telunjuk Sakti application is easy for users to use, including easy to learn and become proficient, controllable, clear and understandable.
PEMBERDAYAAN MASYARAKAT MELALUI PROGRAM PENYEDIAAN AIR MINUM DAN SANITASI BERBASIS MASYARAKAT (PAMSIMAS) DI DESA KAMAL KECAMATAN BULU KABUPATEN SUKOHARJO Bulan Amanda, Trisya Jenys; Winduro, Wirid
Solidaritas Vol 9 No 1 (2025): Solidaritas
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Slamet Riyadi Surakarta

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Abstract

The Community Based Water Supply and Sanitation Program (PAMSIMAS) plays an important role in improving access to clean water and sanitation in rural areas. Kamal Village, Bulu District, Sukoharjo Regency faces the problem of limited clean water due to unfavorable geographical conditions, especially during the dry season. The PAMSIMAS program comes as a solution with a community empowerment based approach. The purpose of this study is to analyze and describe community empowerment in the PAMSIMAS program in Kamal Village. The research method used is descriptive qualitative with data collection techniques through observation, interviews, and documentation. Data analysis was conducted using the Miles, Huberman, and Saldana (2014) model, including data reduction, data presentation, and conclusion drawing. Sutrisno's (2005:18) community empowerment theory was used to assess the success of the program based on five main indicators: bottom up planning, participation, sustainability, integration, and social and economic benefits. The results showed that community involvement was quite active in the planning and construction stages of the facilities, but declined in the maintenance stage. The main obstacles faced are limited funds and low community awareness in maintaining clean water infrastructure. Nevertheless, the PAMSIMAS program in Kamal Village has had a positive impact by increasing access to clean water and providing social and economic impacts for the community. Although there are still obstacles in implementation, the PAMSIMAS program in Kamal Village has demonstrated a fairly good management structure, positive community involvement in the early stages, and coordination between the community and stakeholders. Therefore, further efforts are needed to increase community awareness and participation in facility maintenance so that the program can run optimally and sustainably. Keywords: Program, PAMSIMAS, Community Empowerment
RESPONSIVITAS DINAS PEKERJAAN UMUM DAN PENATAAN RUANG KABUPATEN SUKOHARJO DALAM MENANGANI KELUHAN KERUSAKAN JALAN KABUPATEN SUKOHARJO Nofitasari; Winduro, Wirid
Solidaritas Vol 9 No 1 (2025): Solidaritas
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Slamet Riyadi Surakarta

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Abstract

The Public Works and Spatial Planning Department of Sukoharjo Regency is one of the public service agencies responsible for infrastructure, such as public roads. However, it still faces a number of problems when carrying out its duties. This can be seen from the many complaints or complaints from the public or criticism made by the public regarding the lack of response or action related to damage to district roads. Therefore, it is important to see how responsive the apparatus of the Public Works and Spatial Planning Department of Sukoharjo Regency is in handling public complaints so that the services provided are in accordance with what the public expects. The purpose of this study is to describe and analyze the responsiveness of the Public Works and Spatial Planning Department of Sukoharjo Regency in handling public complaints regarding road damage. The method used in the study is descriptive qualitative. The focus of the analysis in this study uses five indicators of responsiveness theory according to Agus Dwiyanto (2017), namely, the presence or absence of public complaints, the attitude of the meeting in responding to complaints, the use of complaints as a reference for improving services, the actions of officers to provide service satisfaction, and the placement of the community in the applicable service system. Data collection was carried out through observation, interviews, and documentation. The selection of informants was carried out using a purposive technique. While the data analysis technique used in this study was the Interactive Model data analysis from Miles Huberman and Saldana. The results of this study indicate that based on the five indicators of responsiveness according to Agus Dwiyanto's theory (2017), the responsiveness of the Public Works and Spatial Planning Agency of Sukoharjo Regency can be said to be unresponsive in handling complaints about damage to district roads, there are several things that are still obstacles in resolving them. This can be seen from the fact that not all public complaints can be responded to quickly because they have not been included in the budget agenda and the availability of a limited budget, then there are still obstacles that need to be optimized such as the lack of information about SOPs (Standard Operating Procedure) regarding the complaint flow and its handling. Keywords: Responsiveness, Complaints, Road Damage
PENGELOLAAN RETRIBUSI PASAR DALAM MENINGKATKAN PENDAPATAN ASLI DAERAH KOTA SURAKARTA TAHUN ANGGARAN 2018-2022 Putri, Tara Yuniar; Suhita, Damayanti; Winduro, Wirid
JI@P Vol 13 No 1 (2024): JI@P
Publisher : Master of Public Administration, Universitas Slamet Riyadi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33061/jp.v13i1.10310

Abstract

This research aims to describe the management of Surakarta City market retribution in increasing Surakarta City's Regional Original Revenue (PAD) for the 2018-2022 fiscal year. The method used in this research is a descriptive method using a qualitative approach with several sources of informants from the Surakarta City Trade Office, the Head of the Surakarta City Market and several market traders in Surakarta City. Data collection techniques using observation, interview, and documentation methods. Data analysis techniques used are data collection, data condensation, data presentation, and verification/conclusion drawing. The result of the research concludes that the management of market levy in increasing Local Revenue of Surakarta City is good, it is seen from some dimensions of indicators developed by George R Terry (1958) in Sukana (2011:10). From the Planning aspect, the management of market levy in Surakarta City is good, it can be seen from the existence of clear objectives, structured management steps and appropriate retribution revenue targets. From the Organizing aspect, it is also good, proven by the existence of appropriate division of labor, as well as the cooperation between several parties. From the aspect of Actuating, the management of market retribution in Surakarta City is good, this is seen from the existence of clear implementation methods and structured work processes. From the Controlling aspect, it is good, it is proven by the supervision on the work implementation process, the evaluation and problem solving conducted by the agency directly. However, there are several things that must be considered by the Trade Office related to the method of payment of market retribution, and the target of market retribution revenue. Keywords: Management, Local Revenue, Market Retribution.
Co-Authors Aris Tri Haryanto Bulan Amanda, Trisya Jenys Damayanti Suhita Farco Siswiyanto Raharjo Gumelar, Rismianto Jayanti, Datik Dwi Joko Pramono Junitaningsih, Fadila Karimah, Qurrota Ayunin Kusdianingsih, Runi Kusumasrini, Mutia Sasti Kusumastutik, Anjelia Legistina, Yulla Diyan Nofitasari Pambudi, Anggit Parwanti, Arum Putri, Tara Yuniar Putri, Vika Rianggi Rahmawati, Dewi Aprilia Septi Anjaya, Eros Septiana, Klariza Sri Riris Sugiyarti Suwardi syamsidar syamsidar Tri Haryanto, Aris Wijayanti, Amanda Wijayanto, Yanuar Winarti Winarti Winarti Wirawan, Riska Yudistira, Febri