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All Journal JMKSP (Jurnal Manajemen, Kepemimpinan, dan Supervisi Pendidikan) Prima Ekonomika : Jurnal Ekonomi dan Bisnis Ilomata International Journal of Management Jurnal Ilmiah Manajemen Kesatuan Ilomata International Journal of Management JURNAL BISNIS ADMINISTRASI DAN MANAJEMEN
Dermawan, Arief
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Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Medicine & Pharmacology Social Sciences Transportation

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Certificate of Origin Management in Supporting the Export Process: A Qualitative Descriptive Analysis on Marine Cargo Expeditions Sumarwanto; Rustina, Evada; Dermawan, Arief; Nakuloadi, Hening; Aribowo, Fajar; Setiawan, Alam
Ilomata International Journal of Management Vol. 5 No. 2 (2024): April 2024
Publisher : Yayasan Ilomata

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61194/ijjm.v5i2.1164

Abstract

The complexity of managing export documentation and the lack of knowledge of regulations in the importing country cause non-fulfilment of requirements and cancellation of exports. This study aims to determine the stages and the mechanism for managing certificates of origin in the export process by freight forwarding or marine cargo expedition representing the exporter. The research used qualitative descriptive methods and approaches. Data was collected by observation and documentation at two marine cargo expedition companies in Semarang, Central Java, Indonesia. Data is analyzed and presented using a flowchart diagram. The results show that these companies manage COO documents through the eSKA website, with the completeness of filling in the basic information of exporters, consignees, route and transport, and supporting documents, including export declaration, packing list, invoice, goods, and cost structure. Overall, export documents are indispensable for international trade as they ensure goods' legal compliance and smooth flow across borders. The role of the freight forwarding company or marine cargo expedition in this process is to advise the exporter on the required paperwork, ensure compliance with relevant regulations, and communicate with the appropriate authorities to obtain the certificate. The positive implications of this research are that the administration of export documentation, particularly Certificates of Origin (COO) via the eSKA platform by marine cargo expeditions, enhances time efficiency for exporters and proves efficacious in ensuring the legal compliance of COO document handling. Moreover, COOs can yield favourable effects through preferential tariffs, thereby augmenting the competitiveness of exported goods.
PERSEPSI MASYARAKAT TERHADAP KEBIJAKAN PEMERINTAH DAERAH ISTIMEWA YOGYAKARTA DALAM MEMBUKA TEMPAT PARIWISATA DENGAN MENERAPKAN PROTOKOL KESEHATAN YANG KETAT DI KONDISI PANDEMI COVID-19 Budi, Surawan Setya; Indita Agustiyani, Alief; Dermawan, Arief
Prima Ekonomika Vol. 15 No. 1 (2024): Prima Ekonomika
Publisher : STIE "YKP" YOGYAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37330/prima.v15i1.176

Abstract

The Government of the Special Region of Yogyakarta (DIY) adopted a policy of opening tourism spots in the Covid-19 pandemic situation with a strict health protocol, for the recovery of the economy of the city of the Special Region of Yogyakarta, which had fallen due to the presence of Covid-19. The opening of tourism places aims to increase the DIY economy so that it can recover quickly.This study aims to determine public perceptions of both tourism managers and domestic tourists with the opening of tourist attractions in the Covid-19 pandemic situation with strict health protocols, as well as knowing tourist attractions that are of interest during the Covid-19 pandemic. Respondents in this study amounted to 114 administrators of Rt, Rw, hamlet heads and village heads of Madurejo, Prambanan, Sleman, Yogyakarta. The data collection method used a questionnaire, a measuring instrument with a 5-point Likert scale was tested for validity and reliability and analyzed using descriptive analysis by finding the mean value of each statement item. The results of this study show that the community supports the DIY Government's decision to reopen tourist attractions in DIY. In terms of the health protocol required by the DIY government, the community supports the mandatory health protocol at tourist attractions in DIY, except for the health protocol regarding keeping a distance, the community has not accepted it well, because of the character of the Indonesian people who still like to gather in crowds. Open natural tourist spots with natural air circulation, wide open forests are the people's choice keywords: tourism, covid-19, economy, health
FASILITAS PUBLIK DAN KUALITAS PELAYANAN DALAM MENINGKATKAN KEPUASAN PENUMPANG DI BANDAR UDARA INTERNASIONAL YOGYAKARTA Wahyuni, Yuyun; Fadhil, Ridho Muhammad Zaidan; Dermawan, Arief
ALBAMA: JURNAL BISNIS ADMINISTRASI DAN MANAJEMEN Vol. 16 No. 2 (2023): ALBAMA : Jurnal Bisnis Administrasi dan Manajemen
Publisher : LPPM Akademi Manajemen Administrasi Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56606/albama.v16i2.138

Abstract

Airports have a role as economic gateways, places to change modes of transportation, opening regional isolation and so on. Yogyakarta International Airport is an airport built in Kulon Progo Regency, Yogyakarta Special Region, which has a land area of ​​600 hectares and can accommodate up to 20 million passengers. In 2022, the total number of departing and arriving passengers at Yogyakarta international airport will be 2,885,460 people. The objectives of this research are: (i) To determine the significance of the influence of public facilities on passenger satisfaction at Yogyakarta International Airport; (ii) To determine the significance of the influence of service quality on passenger satisfaction at Yogyakarta International Airport The type of research used is quantitative research with descriptive methods. The samples taken were 140 people. The independent variables used are public facilities (X1) and service quality (X2) while the dependent variable is passenger satisfaction (Y). There are six indicators of public facilities, namely spatial planning, room planning, equipment/furniture, lighting and color, messages conveyed graphically and supporting elements. Service quality has five indicators, namely Reliability, Responsiveness, Assurance, Empathy and Tangibles. Meanwhile, to measure customer satisfaction using indicators of conformity to expectations, interest in revisiting and recommending. The instrument test tool uses validity and reliability tests. The analysis tool uses multiple linear regression tests, while hypothesis testing uses the t test and F test. To determine the contribution of variables, use the R2 test. The research results show that the two independent variables, namely public facilities and service quality, have a significant effect on passenger satisfaction at Yogyakarta International Airport. Both variables contribute 68.5% to passenger satisfaction.
Certificate of Origin Management in Supporting the Export Process: A Qualitative Descriptive Analysis on Marine Cargo Expeditions Sumarwanto; Rustina, Evada; Dermawan, Arief; Nakuloadi, Hening; Aribowo, Fajar; Setiawan, Alam
Ilomata International Journal of Management Vol. 5 No. 2 (2024): April 2024
Publisher : Yayasan Ilomata

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61194/ijjm.v5i2.1164

Abstract

The complexity of managing export documentation and the lack of knowledge of regulations in the importing country cause non-fulfilment of requirements and cancellation of exports. This study aims to determine the stages and the mechanism for managing certificates of origin in the export process by freight forwarding or marine cargo expedition representing the exporter. The research used qualitative descriptive methods and approaches. Data was collected by observation and documentation at two marine cargo expedition companies in Semarang, Central Java, Indonesia. Data is analyzed and presented using a flowchart diagram. The results show that these companies manage COO documents through the eSKA website, with the completeness of filling in the basic information of exporters, consignees, route and transport, and supporting documents, including export declaration, packing list, invoice, goods, and cost structure. Overall, export documents are indispensable for international trade as they ensure goods' legal compliance and smooth flow across borders. The role of the freight forwarding company or marine cargo expedition in this process is to advise the exporter on the required paperwork, ensure compliance with relevant regulations, and communicate with the appropriate authorities to obtain the certificate. The positive implications of this research are that the administration of export documentation, particularly Certificates of Origin (COO) via the eSKA platform by marine cargo expeditions, enhances time efficiency for exporters and proves efficacious in ensuring the legal compliance of COO document handling. Moreover, COOs can yield favourable effects through preferential tariffs, thereby augmenting the competitiveness of exported goods.
A Systematic Literature Review of Digital Skills and Human Resource Readiness for the Industrial Revolution Era 4.0 and 5.0 Dermawan, Arief; Wening, Nur; Vemberi, Yohannes; Fitriastuti, Lucia Ika
JMKSP (Jurnal Manajemen, Kepemimpinan, dan Supervisi Pendidikan) Vol. 10 No. 1 (2025): JMKSP (Jurnal Manajemen, Kepemimpinan, dan Supervisi Pendidikan)
Publisher : Graduate Program Magister Manajemen Pendidikan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31851/jmksp.v10i1.17965

Abstract

The Industrial Revolutions 4.0 and 5.0 have significantly transformed the workforce, demanding human resources (HR) to possess digital skills and adaptive readiness. This study aims to identify and analyze the necessary digital skills and HR readiness to address the challenges of these industrial revolutions through a literature review approach. This article analysis of 15 scientific articles published between 2020 and 2025, the research reveals that digital skills such as data literacy, information technology proficiency, and problem-solving abilities are key factors. The readiness of Human Resources (HR) to adopt advanced technologies and human-centric approaches in the Industrial Revolution 4.0 and 5.0 era depends on their willingness to acquire new skills and adapt to rapid transformations. Thus, the success of HR is greatly influenced by organizational readiness and access to technology-based training. The findings of this study provide strategic recommendations for policymakers and practitioners to design effective and relevant HR development programs in the era of Industrial Revolutions 4.0 and 5.0.
The Impact of Job Satisfaction and Employee Engagement on Employee Performance Evada Rustina; Dermawan, Arief; Vidyaningrum, Bunga; Suwandi
Jurnal Ilmiah Manajemen Kesatuan Vol. 13 No. 3 (2025): JIMKES Edisi Mei 2025
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v13i3.3336

Abstract

This study aims to analyze the effect of job satisfaction and employee engagement on employee performance, and to test the role of work motivation as a mediating variable. The study was conducted at a shipping agent in Lamongan, East Java, using a quantitative approach and Smart PLS 4 analysis tool. Data were obtained by distributing questionnaires to 40 male employees selected using a purposive sampling technique. The results of the study indicate that job satisfaction and employee engagement have a positive and significant effect on employee performance. Likewise, work motivation directly has a positive effect on performance. However, work motivation does not act as a mediating variable in the relationship between job satisfaction and employee engagement on performance. These findings indicate that job satisfaction and engagement have an important role in improving performance directly, without going through motivation as an intermediary. Therefore, companies are advised to improve job satisfaction through improving the work environment, recognizing achievements, and employee welfare. In addition, employee engagement programs and continuous feedback systems are also important to implement in order to create a work culture that supports optimal productivity and performance.
Co-Authors Alam Setiawan Budi, Surawan Setya Evada Rustina Fadhil, Ridho Muhammad Zaidan Fajar Aribowo Fitriastuti, Lucia Ika Indita Agustiyani, Alief Nakuloadi, Hening Nur Wening, Nur Rustina, Evada Sumarwanto Suwandi Vemberi, Yohannes Vidyaningrum, Bunga Yuyun Wahyuni