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All Journal Journal of Degraded and Mining Lands Management Jurnal Penelitian Pendidikan IPA (JPPIPA) Syntax Literate: Jurnal Ilmiah Indonesia Iqtishoduna: Jurnal Ekonomi Islam JATI (Jurnal Mahasiswa Teknik Informatika) These proceedings represent the work of researchers participating in The International Conference on Elementary Education (ICEE) which is being hosted by the Elementary Education Study Programme School of Postgraduate Studies, Universitas Pendidikan JURNAL ILMIAH GLOBAL EDUCATION Edu Society: Jurnal Pendidikan, Ilmu Sosial dan Pengabdian Kepada Masyarakat AHKAM : Jurnal Hukum Islam dan Humaniora Jurnal As-Syar’i: Jurnal Bimbingan & Konseling Keluarga IT-Edu: Jurnal Information Technology and Education Jurnal Sistem Informasi, Manajemen dan Teknologi Informasi FIKROTUNA: Jurnal Pendidikan dan Manajemen Islam
Ahmad Affandi
Vice Chief I, Tazkia University College of Islamic Economics
Religion Agriculture, Biological Sciences & Forestry Humanities Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Chemistry Computer Science & IT Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Materials Science & Nanotechnology Mathematics Physics Social Sciences Other

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Journal : Jurnal Penelitian Pendidikan IPA (JPPIPA)

 1 
EVALUASI PELAYANAN JAMINAN KESEHATAN MELALUI MOBILE JKN DI POLI GIGI RUMAH SAKIT HAJI MEDAN TAHUN 2022 Nasution, Sri Lestari Ramadhani; Affandi, Ahmad; Girsang, Ermi
Jurnal Penelitian Pendidikan IPA Vol 9 No SpecialIssue (2023): UNRAM journals and research based on science education, science applic
Publisher : Postgraduate, University of Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/jppipa.v9iSpecialIssue.4929

Abstract

Health service is a concrete form of public service. Mobile JKN is an application made by BPJS Health to make it easier for participants to obtain services. The aim of the research is to evaluate health insurance services through mobile JKN at the Dental Clinic of Haj Hospital Medan in 2022. The research method is qualitative and quantitative design (Mix Methode). The research was conducted at the Dental Polyclinic at Haji Hospital Medan in May 2023. A qualitative research sample of 10 participants came to dental polo, a quantitative sample of 100 respondents came to dental polo. Collecting data with questionnaires and in-depth interviews. The results of the study, the majority of respondents who came to the dental polyclinic were aged 36-45 years (late adulthood) totaling 26 respondents (26%), health insurance services through mobile JKN are not good enough (20-55) as many as 55 respondents (55%). Participants who haven't used mobile JKN don't even know about mobile, don't know the convenience with mobile JKN, don't know the benefits of mobile JKN, participants are not interested in using mobile JKN because they haven't received education about mobile JKN. Participants who use mobile JKN assume that the JKN car program is an application that is used to register for health services without having to come to the hospital, the JKN mobile application simplifies and reduces queues at the hospital so that participants also assume that mobile JKN helps in health services, using mobile JKN makes it easier and saves time as well as efficiently and effectively.
Co-Authors Abdul Muqid, Muhammad Ardiyan Saptawan Arifin, Mohammad Dzaki Aslamiah, Nur Asmaul Husna At Thohir, Sasqia Salsabila Ekohariadi Fahriyannur Rosyady, Ahmad Girsang, Ermi Hasyim Al Arif, Muhammad I Gusti Putu Asto Buditjahjanto Idris Siregar, Idris Irawan Islahuddin, Muhammad Junaedi Junaedi Mahendra, Ihza Maulana Yusuf Ma’ruf, Ma’ruf Muhammad Ruslan Nasution, Sri Lestari Ramadhani Nisak, Khairun Nurhayati Damiri Nurkhofifah, Siti Nurlina Nurlina Putera Maulana, Wahyu Rahim, Supli E Rahmadiyatul, Rica Rahmayati Rani Purbaningtyas, Rani Romadloni, Irsyad Rustam Efendi Septian, Fadillah Siti Mujiatun Syafrul Yunardy Usman, Fathoni Wulandari, Sholihah Ayu Zikraa