Article Per Year (5 Year)
p-Index From 2021 - 2026
2.696
P-Index
This Author published in this journals
All Journal JAST : Jurnal Aplikasi Sains dan Teknologi Bisman (Bisnis dan Manajemen): The Journal of Business and Management PROFICIO: Jurnal Pengabdian Masyarakat Implementasi Manajemen & Kewirausahaan COVIT Journal of Trends Economics and Accounting Research Indonesian Journal of Community Diversity and Engagement Indonesian Journal of Multidisciplinary on Social and Technology Hikmayo: Jurnal Pengabdian Masyarakat ABDIMAS NUSANTARA
Yulianto, Anton Eko
Sekolah Tinggi Ilmu Ekonomi Indonesia Surabaya
Religion Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Medicine & Pharmacology Public Health Social Sciences Other

Published : 18 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 18 Documents
Search

 1   2 
PENYULUHAN DAN PENDAMPINGAN PENANGANAN KOMPLAIN PADA PT CIPTA DAYA GEMILANG SURABAYA Nugroho, Novianto Eko; Yulianto, Anton Eko
HIKMAYO: JURNAL PENGABDIAN MASYARAKAT AMAYO Vol. 2 No. 2 (2023): HIKMAYO : Jurnal Pengabdian Masyarakat
Publisher : LPPM Akademi Manajemen Administrasi Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56606/hikmayo.v2i2.132

Abstract

The purpose of community service carried out through counseling and assistance in handling complaints at PT Cipta Daya Gemilang Surabaya is to further improve the quality of marketing personnel in handling complaints at the company. The company here will be introduced to how to take steps in dealing with complaints that occur against the company. The method of implementing activities through four stages, namely preparation, counseling on complaint handling materials, monitoring and evaluation. The results of this activity show that there are still many step-by-step observations that must be addressed by this company to further improve the quality of salespeople in finding and maintaining existing customers.
PELATIHAN DAN PENDAMPINGAN PENERAPAN SERVICE EXCELLENT PADA PT BERKAH SINAR KUSUMA SURABAYA Anton Eko Yulianto; Widiarma, In'am; Tegowati
PROFICIO Vol. 5 No. 2 (2024): PROFICIO : Jurnal Abdimas FKIP UTP
Publisher : FKIP UNIVERSITAS TUNAS PEMBANGUNAN SURAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36728/jpf.v5i2.3639

Abstract

Tujuan pengabdian masyarakat yang dilakukan melalui kegiatan pelatihan dan pendampingan untuk penerapan Excellent Service pada PT Berkah Sinar Kusuma Surabaya untuk lebih meningkatkan kualitas pelayanan prima (Excellent Service) pada customer di perusahaan tersebut. Perusahaan disini akan diperkenalkan bagaimana langkah penerapan Excellent Service dalam melayani konsumen di perusahaan. Metode Pelaksanaan kegiatan melalui pelatihan dan penerapan enam unsur Service Excellent yaitu: Attitude, Attention, Action, Ability, Appearance dan Accountability. Hasil dari kegiatan ini menunjukkan masih banyak pengamatan terhadap 6 unsur diatas yang harus dibenahi perusahaan ini dan untuk lebih meningkatkan kualitas pegawai dalam melayani customer
The Effect of the Indihome Spin Off from PT Telkom Indonesia (Persero) and the Merger of Indihome with Telkomsel on TLKM Shares on the IDX and TLK Shares on the NYSE Widiarma, In'am; Tegowati; Eko Yulianto, Anton
Journal of Trends Economics and Accounting Research Vol 4 No 2 (2023): December 2023
Publisher : Forum Kerjasama Pendidikan Tinggi (FKPT)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/jtear.v4i2.1051

Abstract

The world of telecommunications in Indonesia cannot be separated from the role of PT Telekomunikasi Indonesia Tbk, as the largest and long-established telecommunications company and has even become a determinant of the development of telecommunications technology in the country. In the past, conventional telephones installed in homes to communicate long distances were the forerunner of a new civilization for the advancement of telecommunications. However, in the middle of 2023, Telkom will release Indihome, aka spin off, Indihome is identical to conventional telephones owned by Telkom. This decision will make the company more effective and efficient and what will be the impact on the capital market, especialy the response of local and foreign investors. This research uses two statistical analysis test methods, namely Mann Whitney and Spearman. Data analysis using SPSS, comparative tests, namely before and after the spinoff. The data object is stock price movements. The results shows that not all management decisions have a positive impact, as can be seen from the response of local and foreign stock investors to the existing sentiment. Referring to the assumption that Indihome joining Telkomsel does not necessarily mean that Singtel's ownership in Telkomsel will disappear even if dilution occurs. Apart from that, Indihome has a large contribution to Telkom, thereby affecting Telkom's revenue in the near future. Although the long-term target of reducing opex and capex can be realized.
PEMBINAAN PEREMPUAN DI PEDESAAN DALAM BIDANG EKONOMI PRODUKTIF DI KABUPATEN LAMONGAN yahya, yahya; Yulianto, Anton Eko
ABDIMAS NUSANTARA: Jurnal Pengabdian Kepada Masyarakat Vol. 4 No. 1 (2022): ABDIMAS NUSANTARA (Juli)
Publisher : Fakultas Ekonomi Universitas Islam Majapahit

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The purpose of fostering women in rural areas in the form of productive economic business training for women homeworkers carried out by the Lamongan Regency Women's Empowerment and Child Protection Service is to improve the economy and family welfare. This productive economic business training was attended by 75 participants consisting of: 1) Women homeworkers, and 2) Women cadres. The method of implementing the training was carried out by the lecture method, and question and answer. The results of the productive economic business training for women homeworkers: 1) The training participants have shown a desire to manage productive economic enterprises at the family and group level in their respective villages and or sub-districts, and 2) Participants are also enthusiastic about knowing and implementing strategies proper marketing for business continuity.
PELATIHAN PEMANFAATAN GOOGLE BUSINESS PROFILE UNTUK MENINGKATKAN STRATEGI DIGITAL MARKETING BAGI PELAKU UMKM DI KELURAHAN KEDUNG BARUK, KOTA SURABAYA Nugroho, Novianto Eko; Djawoto; Anton Eko Yulianto; Dian Arini
HIKMAYO: JURNAL PENGABDIAN MASYARAKAT AMAYO Vol. 5 No. 1 (2026): HIKMAYO : Jurnal Pengabdian Masyarakat
Publisher : LPPM Akademi Manajemen Administrasi Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56606/hikmayo.v5i1.413

Abstract

Digital transformation is a crucial factor for the sustainability of Micro, Small, and Medium Enterprises (MSMEs) in facing increasingly competitive market challenges, yet many entrepreneurs in Kedung Baruk Village still encounter obstacles in optimizing digital platforms. This community service initiative aims to empower MSME actors through the utilization of Google Business features as a strategic digital marketing instrument to enhance online visibility, credibility, and market reach. The implementation method employed a participatory approach, encompassing stages of problem identification, socialization on the urgency of digital marketing, technical training on business profile management, as well as intensive mentoring and periodic evaluation. The results of the activity indicate a significant improvement in the partners' digital skills, as participants are now capable of independently managing account profiles, optimizing product catalog features, and analyzing consumer search trends through Google Business Insights. The integration of Google Business with other social media channels has proven to strengthen brand identity and facilitate direct interaction with potential customers. The conclusion of this program emphasizes that continuous technological assistance is essential for MSMEs to enhance local economic competitiveness and build consumer trust in a dynamic digital transformation era.
Pengaruh Implementasi E-Government Terhadap Transparansi Dan Akuntabilitas Pada Instansi Pemerintah Endang Ranitawati; Anton Eko Yulianto; Yahya Yahya
Indonesian Journal of Multidisciplinary on Social and Technology Vol. 4 No. 2 (2026): Maret - Juni
Publisher : PT Ilmu Data Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69693/ijmst.v4i2.10872

Abstract

Transformasi digital melalui implementasi E-Government menjadi salah satu strategi pemerintah daerah dalam meningkatkan kualitas tata kelola pemerintahan, khususnya dalam mewujudkan transparansi dan akuntabilitas keuangan daerah. Tujuan penelitian ini untuk menganalisis pengaruh implementasi E-Government terhadap transparansi dan akuntabilitas keuangan daerah pada Pemerintahan Kota Semarang. Penelitian ini menggunakan pendekatan kuantitatif dengan metode survei. Teknik pengambilan sampel menggunakan purposive sampling berjumlah sampel 120 responden dari karyawan ASN yang terlibat dalam pengelolaan keuangan dan implementasi sistem pemerintahan berbasis elektronik pada OPD Pemerintah Kota Semarang. Hasil penelitian menunjukkan bahwa implementasi E-Government berpengaruh positif dan signifikan terhadap transparansi keuangan daerah. Implementasi E-Government juga berpengaruh positif dan signifikan terhadap akuntabilitas keuangan daerah. Temuan ini memperkuat konsep good governance dan stewardship theory yang menempatkan teknologi digital sebagai sistem strategi dalam meningkatkan keterbukaan informasi, kualitas pertanggungjawaban publik, serta efektivitas tata kelola keuangan daerah. Implikasi penelitian ini menunjukkan perlunya penguatan integrasi sistem informasi, peningkatan kompetensi sumber daya manusia, dan optimalisasi pemanfaat SPBE untuk mendukung pengelolaan keuangan daerah yang lebih transparan dan akuntabel.
Bimbingan Teknis Pencatatan Transaksi Keuangan serta Strategi Pemasaran UMKM Sektor Industri di Sidoarjo Nenny Syahrenny; Anton Eko Yulianto; Emi Kusmaeni; Iffah Qonitah; Astri Fitria
JAST : Jurnal Aplikasi Sains dan Teknologi Vol. 9 No. 1 (2025): EDISI JUNI 2025
Publisher : Universitas Tribhuwana Tunggadewi Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33366/jast.v9i1.7023

Abstract

This community service activity was motivated by low financial literacy and minimal use of digital technology in marketing strategies by MSMEs in the home industry sector in Kebonsari Village, Candi District, Sidoarjo Regency. The main problems include financial records that do not follow SAK EMKM, conventional word-of-mouth marketing, and a low understanding of the importance of internet-based marketing strategies. This activity aims to improve the competence of MSME partners in financial management and marketing through community education and direct training. The implementation method consists of socialization, counseling, and hands-on training that is applicable and tailored to partners' needs. The main work of this activity is in the form of a financial recording training module, according to SAK EMKM, a simple financial report template, and offline and online marketing strategy materials, including the use of the marketplace. The impact of the activity includes changes in business behavior towards a more professional pattern, the use of the internet in promotion, and the emergence of awareness of the importance of systematic financial management. The conclusion of this activity confirms that training based on the real needs of partners, with an applicable and participatory approach, can directly increase business capacity and community economic growth.ABSTRAKKegiatan pengabdian kepada masyarakat ini dilatarbelakangi oleh rendahnya literasi keuangan dan minimnya pemanfaatan teknologi digital dalam strategi pemasaran yang dilakukan oleh pelaku UMKM sektor industri rumahan di Desa Kebonsari, Kecamatan Candi, Kabupaten Sidoarjo. Permasalahan utama meliputi pencatatan keuangan yang belum sesuai dengan SAK EMKM, pemasaran konvensional dari mulut ke mulut, serta rendahnya pemahaman akan pentingnya strategi pemasaran berbasis internet. Tujuan dari kegiatan ini adalah meningkatkan kompetensi mitra UMKM dalam pengelolaan keuangan dan pemasaran melalui pendidikan masyarakat dan pelatihan langsung. Metode pelaksanaan terdiri atas sosialisasi, penyuluhan, serta hands-on training yang aplikatif dan sesuai dengan kebutuhan mitra. Karya utama dari kegiatan ini berupa modul pelatihan pencatatan keuangan sesuai SAK EMKM, template laporan keuangan sederhana, serta materi strategi pemasaran offline dan online, termasuk pemanfaatan marketplace. Dampak kegiatan mencakup perubahan perilaku usaha menuju pola yang lebih profesional, penggunaan internet dalam promosi, serta munculnya kesadaran akan pentingnya pengelolaan keuangan yang sistematis. Kesimpulan dari kegiatan ini menegaskan bahwa pelatihan berbasis kebutuhan nyata mitra, dengan pendekatan aplikatif dan partisipatif, mampu meningkatkan kapasitas usaha dan pertumbuhan ekonomi masyarakat secara langsung.
Pengaruh pemutihan pajak dan samsat online pada kepatuhan wajib pajak Anton eko Yulianto; Yuliastuti Rahayu
Implementasi Manajemen & Kewirausahaan Vol 2 No 1 (2022): JURNAL IMKA (APRIL)
Publisher : Prodi Manajemen Fakultas Ekonomi dan Bisnis Universitas Wijaya Putra

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38156/imka.v2i1.110

Abstract

This research aims to find out the effect of tax amnesty and Samsat online on the taxpayers’ obedience in paying the tax vehicle. While, the tax amnesty is one of the government policies in encouraging taxpayers who are late in paying their tax vehicle by giving no sanction toward their out of date payment. Meanwhile, Samsat online is one of the new breakthrough systems in having tax vehicle payment in every Samsat offices within one province. The data is primary data, taken from questionnaires which were distributed to one hundred students of STIESIA including Diploma Three, Strata One, Strata Two and Strata Three education levels. Moreover, the data collection technique used Accidental Sampling, in which the sample was chosen accidentally among respondents by the researcher. From the research results, it concluded the tax amnesty had significant effect on taxpayers’ obedience in paying the tax vehicle, because taxpayers’ who are in arrears feel that they are given relief without being subject to fines so that they are enthusiastic about paying their taxes immediately. On the other hand, Samsat online had insignificant effect on the taxpayers’ obedience in paying the tax vehicle, because there are still the taxpayers’ who do not understand how to pay taxes online.
Co-Authors Astri Fitria Dian Arini Djawoto Endang Ranitawati Fitria, Astri Iffah Qonitah In'am Widiarma Muhamad Rifa’i Novianto Eko Nugroho Nugroho, Novianto Eko Rahayu, Yuliastuti Syahrenny, Nenny Tegowati, Tegowati Yahya Yahya Yahya Yahya Yuliastuti Rahayu