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PENGARUH ABUSIVE SUPERVISION TERHADAP DEVIANCE BEHAVIOR DENGAN JOB FRUSTRATION SEBAGAI VARIABEL INTERVENING KARYAWAN PERUSAHAAN Raden Teja Yokanan
Jurnal Riset Manajemen dan Bisnis Vol 15, No 1 (2020): Jurnal Riset Manajemen dan Bisnis
Publisher : Fakultas Bisnis UKDW

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21460/jrmb.2020.151.349

Abstract

Abstract This present study aims to analyze the effect of abusive supervision variables on deviance behavior through job frustration and its direct effect on the deviance behavior of company employees. The population in this study are those who work as supervisors and have direct subordinates or employees. The research sample was taken as many as 31 respondents with a nonprobability sampling technique, namely incidental sampling. Hypothesis testing uses path analysis to test the effect of each variable. The results of this study suggest that: (i) abusive supervision has a significant positive direct effect on job frustration of company employees. (ii) job frustration mediates positively and significantly influences the abusive supervision on the deviance behavior of company employees. (iii) abusive supervision does not directly influence the deviance behavior of the company's employees. Keywords: Abusive Supervision, Job Frustration, Deviance Behavior ABSTRAK Penelitian ini bertujuan untuk menganalisis pengaruh variabel supervisi penyalahgunaan terhadap perilaku penyimpangan melalui frustrasi kerja dan pengaruh langsungnya terhadap perilaku menyimpang karyawan perusahaan. Populasi dalam penelitian ini adalah mereka yang berprofesi sebagai supervisor dan memiliki bawahan atau karyawan langsung. Sampel penelitian diambil sebanyak 31 responden dengan teknik nonprobability sampling yaitu sampling insidental. Pengujian hipotesis menggunakan analisis jalur untuk menguji pengaruh masing-masing variabel. Hasil penelitian ini menunjukkan bahwa: (i) supervisor kasar berpengaruh langsung positif dan signifikan terhadap job frustration (jf) karyawan perusahaan. (ii) frustasi kerja memediasi secara positif dan signifikan mempengaruhi supervisi kekerasan terhadap penyimpangan perilaku) karyawan perusahaan. (iii) supervisi kekerasan tidak secara langsung mempengaruhi perilaku menyimpang karyawan perusahaan. Kata kunci: supervisi kasar, frustrasi kerja, perilaku penyimpangan
Pengaruh promotion, store atmosphere, dan service quality terhadap customer satisfaction dimediasi oleh purchase decision Esra Yuningsih L. Purba Siboro; Raden Teja Yokanan
Inovasi : Jurnal Ekonomi, Keuangan, dan Manajemen Vol 19, No 1 (2023): Februari
Publisher : Faculty of Economics and Business, Universitas Mulawarman

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30872/jinv.v19i1.12833

Abstract

Penelitian ini bertujuan untuk menganalisis faktor-faktor yang mempengaruhi kepuasan pelanggan seperti promosi, suasana toko, dan kualitas pelayanan melalui keputusan pembelian. Penelitian ini menggunakan metode kuantitatif yang berfokus pada pelanggan Lotte Grosir Yogyakarta, dengan jumlah sebanyak 152 responden. Teknik sampel menggunakan purposive sampling, karena alasannya dengan menggunakan teknik ini peneliti dapat menentukan kriteria-kriteria tertentu yang ditetapkan. Kriteria yang dimaksudkan adalah: (a) Pelanggan yang telah berusia diatas 17 tahun (b) Pelanggan yang telah melakukan transaksi lebih dari 1 kali. Hasil penelitian menggunakan smartpls menunjukkan bukti bahwa promosi, tidak berpengaruh terhadap keputusan pembelian, suasana toko tidak berpengaruh terhadap keputusan pembelian, kualitas pelayanan berpengaruh positif secara signifikan terhadap keputusan pembelian, promosi berpengaruh positif dan signifikan terhadap kepuasan pelanggan, suasana toko tidak berpengaruh terhadap kepuasan pelanggan, kualitas pelayanan berpengaruh secara positif dan signifikan terhadap kepuasan pelanggan, keputusan pembelian tidak berpengaruh terhadap kepuasan pelanggan, promosi tidak berpengaruh terhadap kepuasan pelanggan melalui keputusan pembelian, suasana toko tidak berpengaruh terhadap kepuasan pelanggan melalui keputusan pembelian, kualitas pelayanan tidak berpengaruh terhadap kepuasan pelanggan  melalui keputusan pembelian.
THE INFLUENCE OF PERSONALITY & TRAINING ON EMPLOYEE PERFORMANCE WITH JOB SATISFACTION AS INTERVENING VARIABLES Endang Roswita Gulo; Raden Teja Yokanan; Ade Kristianus Kaloeti
Dynamic Management Journal Vol 7, No 4 (2023): October
Publisher : Universitas Muhammadiyah Tangerang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31000/dmj.v7i4.9849

Abstract

This study is the result of research that describes and analyzes how much factors affect personality, training, and performance with job satisfaction as an intervening variable in the Agriculture and Food Security Service of the Special Region of Yogyakarta. This type of research uses quantitative methods with data collection techniques using questionnaires distributed manually to 110 employees at the Yogyakarta Special Region Agriculture and Food Office. The sampling technique uses simple random sampling, which is a technique of taking samples from members of the population that is carried out randomly without regard to the strata in the population(Sugiyono, 2015). Based on the results of the study after previously conducting validity and reliability tests, it shows evidence that the first direct effect, namely; personality has a direct effect on performance; second, training has no direct effect on performance; third, personality has a positive effect on job satisfaction; fourth, training has a positive effect on job; and fifth, job satisfaction affects performance; while the sixth, the results of indirect effects show that personality affects performance through job satisfaction, and seventh; training affects performance through job satisfaction.
PENGARUH WORK EXPERIENCE, WORK ENVIRONMENT, DAN JOB SATISFACTION TERHADAP PERFORMANCE PEGAWAI NEGERI SIPIL DINAS PERTANIAN DAN KETAHANAN PANGAN DAERAH ISTIMEWA YOGYAKARTA Margareta Yosefa; Raden Teja Yokanan
Jurnal Riset Manajemen dan Bisnis Vol. 18 No. 1 (2023): Jurnal Riset Manajemen dan Bisnis
Publisher : Fakultas Bisnis Universitas Kristen Duta Wacana

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

ABSTRACT This study entitled "The Effect Of Work Experience, Work Environment, And Job Satisfaction On The Performance Of Civil Servants Agricultural And Food Security Department Of Yogyakarta Special Region" The purpose of this study was to determine the profile of employee respondents, to find out whether Work Experience, Work Environment, and Job Satisfaction has a partial and simultaneous effect on the Performance of Civil Servants at the Department of Agriculture and Food Security in the Special Region of Yogyakarta. This type of research uses descriptive quantitative data collection techniques using questionnaires and sampling using Simple Random Sampling. This research uses validity test and reliability test. The analytical tool uses percentage analysis, classical assumption test, simple linear regression analysis, t test (partial), multiple linear regression analysis, F test (simultaneous), and the coefficient of determination . Based on the results of calculating the percentage analysis of 111 employee respondents who work at the Department of Agriculture and Food Security of the Special Region of Yogyakarta, the profiles of respondents are dominated by: female gender (55.9%), age level ≥ 35 years to <50 years (49.5%), bachelor degree (56.8%), married (79.3%), and years of service 11 to 20 years (32.4%). Furthermore, based on simple linear regression analysis the t test shows that Work Experience, Work Environment, and Job Satisfaction partially have a positive and significant effect on Employee Performance at the Department of Agriculture and Food Security in the Special Region of Yogyakarta. Based on the results of multiple linear regression analysis of the F test, it shows that Work Experience, Work Environment, and Job Satisfaction simultaneously have a positive and significant effect on Employee Performance at the Department of Agriculture and Food Security in the Special Region of Yogyakarta. Keywords: Work Experience, Work Environment, Job Satisfaction, Performance ABSTRAK Penelitian ini berjudul “PENGARUH WORK EXPERIENCE, WORK ENVIRONMENT, DAN JOB SATISFACTION TERHADAP PERFORMANCE PEGAWAI NEGERI SIPIL DINAS PERTANIAN DAN KETAHANAN PANGAN DAERAH ISTIMEWA YOGYAKARTA” tujuan dari penelitian ini adalah untuk mengetahui profil responden pegawai, untuk mengetahui apakah Work Experience, Work Environment, dan Job Satisfaction berpengaruh secara parsial dan simultan terhadap Performance Pegawai Negeri Sipil Dinas Pertanian dan Ketahanan Pangan Daerah Istimewa Yogyakarta. Jenis penelitian ini menggunakan deskriptif kuantitatif dengan teknik pengumpulan data menggunakan kuesioner dan pengambilan sampel menggunakan Simple Random Sampling. Penelitian ini menggunakan uji validitas dan uji reliabilitas. Alat analisis dengan menggunakan analisis persentase, uji asumsi klasik, analisis regresi linier sederhana, uji t (parsial), analisis regresi linier berganda, uji F (simultan), dan koefisien determinasi . Berdasarkan hasil perhitungan analisis persentase dari 111 responden pegawai yang bekerja di Dinas Pertanian dan Ketahanan Pangan Daerah Istimewa Yogyakarta, profil responden didominasi oleh: jenis kelamin perempuan (55.9%), tingkat usia ≥ 35 tahun s.d < 50 tahun (49.5%), pendidikan S1 (56.8%), sudah menikah (79.3%), dan masa kerja 11 s.d. 20 tahun (32.4%). Selanjutnya berdasarkan analisis regresi linier sederhana uji t menunjukkan bahwa Work Experience, Work Environment, dan Job Satisfaction secara parsial berpengaruh positif dan signifikan terhadap Performance Pegawai di Dinas Pertanian dan Ketahanan Pangan Daerah Istimewa Yogyakarta. Berdasarkan hasil analisis regresi linier berganda uji F, menunjukkan bahwa Work Experience, Work Environment, dan Job Satisfaction secara simultan berpengaruh positif dan signifikan terhadap Performance Pegawai di Dinas Pertanian dan Ketahanan Pangan Daerah Istimewa Yogyakarta. Kata kunci: Work Experience, Work Environment, Job Satisfaction, Performance.
FAKTOR-FAKTOR YANG MEMPERNGARUHI PERFORMANCE DENGAN INTENT TO QUIT SEBAGAI VARIABEL INTERVENING Davidjul Setiawan Ziliwu; Raden Teja Yokanan
Jurnal Riset Manajemen dan Bisnis Vol. 19 No. 1 (2024): Jurnal Riset Manajemen dan Bisnis
Publisher : Fakultas Bisnis Universitas Kristen Duta Wacana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21460/jrmb.v19i1.55

Abstract

ABSTRACT This study aims to investigate the relationship between interpersonal communication, job satisfaction, and performance through the lens of intent to quit. The research employed a quantitative approach with a sample size of 110 respondents from the production department of PT Konimex in Sukoharjo Regency. Data collection involved the distribution of questionnaires through purposive sampling. Data analysis was conducted using SmartPLS version 4.0, with the measurement model focusing on validity testing through convergent validity, discriminant validity, and Cronbach Alpha. The structural model was assessed using R-square and goodness of fit measures. The findings revealed that interpersonal communication positively influences performance, while it does not impact intent to quit. Job satisfaction was found to have a negative effect on intent to quit but a positive effect on performance. Intent to quit negatively affects performance, and it was unable to mediate the relationship between interpersonal communication and performance. Keywords: interpersonal communication, job satisfaction, intent to quit, performance ABSTRAK Penelitian ini bertujuan untuk mengetahui pengaruh komunikasi interpersonal dan kepuasan kerja melalui niat untuk keluar. Metode penelitian yang digunakan adalah penelitian kuantitatif dengan jumlah sampel sebanyak 110 responden yang bekerja di bagian produksi PT Konimex Kabupaten Sukoharjo. Teknik pengumpulan data pada penelitian ini menggunakan kuesioner yang disebarkan langsung kepada responden secara purposive sampling. Analisis olah data menggunakan SmartPLS versi 4.0 dengan model pengukuran (outer model) untuk menguji validitas menggunakan: convergent validity, discriminant validity, dan Cronbach Alpha. Selanjutnya untuk model struktural (inner model) menggunakan hasil R-square dan goodness of fit. Adapun hasil penelitian ini menunjukkan bahwa interpersonal communication berpengaruh positif terhadap performance, interpersonal communication tidak berpengaruh terhadap intent to quit, job satisfaction berpengaruh negatif terhadap intent to quit, job satisfaction berpengaruh positif terhadap performance, intent to quit berpengaruh negatif terhadap performance, dan intent to quit tidak mampu memediasi pengaruh interpersonal communication terhadap performance. Kata kunci: komunikasi interpersonal, kepuasan kerja, niat untuk keluar, kinerja
Pengaruh Job Rotation, Promotion dan Job Satisfaction Terhadap Performance Pegawai di Kantor Cabang BPJS Ketenagakerjaan Daerah Istimewa Yogyakarta Bayfeto, Anna; Yokanan, Raden Teja
EQUILIBRIUM - Jurnal Bisnis dan Akuntansi Vol. 17 No. 2 (2023): EQUILIBRIUM - Jurnal Bisnis dan Akuntansi (EJBA)
Publisher : Universitas Kristen Immanuel

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61179/ejba.v17i2.511

Abstract

Tujuan penelitian untuk mengetahui profil responden pegawai, untuk mengetahui apakah Job Rotation, Promotion dan Job Satisfaction secara parsial berpengaruh signifikan dan berpengaruh simultan terhadap Performance Pegawai di Kantor Cabang BPJS Ketenagakerjaan Daerah Istimewa Yogyakarta. Jenis penelitian menggunakan deskriptif kuantitatif. Pengumpulan data dilakukan melalui kuesioner dan pengambilan sampel menggunakan Simple Random Sampling. Penelitian ini menggunakan uji validitas dan reliabilitas. Alat analisis menggunakan: analisis persentase, uji asumsi klasik, analisis regresi linier sederhana, uji t, analisis regresi linier berganda, uji f dan koefisien determinasi R2. Berdasarkan hasil perhitungan persentase dari 100 responden pegawai yang bekerja di Kantor Cabang BPJS Ketenagakerjaan Daerah Istimewa Yogyakarta peneliti dapat menyampaikan kesimpulan, sebagai berikut: karyawan didominasi berjenis kelamin perempuan sebanyak 57 orang, berdasarkan tingkat usia ³ 30 tahun s.d < 40 tahun sebanyak 37 orang, sebagian besar memiliki tingkat pendidikan sarjana (S1) sebanyak 88 orang, berdasarkan pendapatan per bulan sebagian besar memiliki pendapatan ³ Rp7.000.000,00, serta sebagian besar memiliki masa kerja ³ 8 tahun s.d < 11 tahun sebanyak 34 orang. Hasil penelitian ini berdasarkan analisis regresi linier sederhana dan uji t, menunjukkan bahwa job rotation, promotion, dan job satisfaction secara parsial berpengaruh signifikan terhadap performance di Kantor Cabang BPJS Ketenagakerjaan Daerah Istimewa Yogyakarta. Berdasarkan hasil analisis regresi linier berganda dan uji f, menunjukkan bahwa job rotation, promotion, dan job satisfaction secara simultan berpengaruh signifikan terhadap performance di Kantor Cabang BPJS Ketenagakerjaan Daerah Istimewa Yogyakarta.
Pengaruh Individual Characteristics, Job Involvement, dan Work Ethics Terhadap Performance ASN Dinas Perindustrian dan Perdagangan Daerah Istimewa Yogyakarta Lahagu, Christian Fanotona; Yokanan, Raden Teja
EQUILIBRIUM - Jurnal Bisnis dan Akuntansi Vol. 18 No. 1 (2024): EQUILIBRIUM - Jurnal Bisnis dan Akuntansi (EJBA)
Publisher : Universitas Kristen Immanuel

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61179/ejba.v18i1.556

Abstract

Tujuan penelitian ini untuk mengetahui profil responden pegawai, untuk mengetahui apakah Individual Characteristics, Job Involvement, dan Work Ethics berpengaruh parsial dan simultan terhadap Performance ASN Desperindag Yogyakarta. Jenis penelitian menggunakan kuantitatif dengan teknik pengumpulan data menggunakan kuesioner yang disebar secara manual ke 100 responden Disperindag. Penelitian ini menggunakan uji validitas dan reliabilitas. Alat analasis mengggunakan analisis Persentase, uji asumsi klasik, analisis regresi linier sederhana, uji t, analisis regresi linier berganda, dan uji f. Berdasarkan hasil uji t menunjukan bahwa variabel Individual Characteristics (X1) berpengaruh positif dan signifikan terhadap Performance (Y) Disperindag karena nilai signifikansinya 0.000 < 0.05. Kemudian variabel Job Involvement (X2) berpengaruh positif dan signifikan terhadap Performance (Y) Disperindag karena nilai signifikansinya 0.000 < 0.05. Dan variabel yang terakhir Work Ethics (X3) berpengaruh positif dan signifikan terhadap Performance (Y) Disperindag karena nilai signifikansinya 0.000 < 0.05. Dan Berdasarkan hasil uji f Individual Characteristics (X1), Job Involvement (X2), Work Ethics (X3) berpengaruh secara simultan terhadap Performance (Y) ASN Desperindag Yogyakarta karena nilai signifikansinya 0.000 < 0.05.
The Influence of Work Life Balance, Job Embeddedness, and Organizational Culture on Performance with Work Productivity as An Intervening Variable of Employees at Andi Publisher in Yogyakarta Daeli, Iman Putra; Yokanan, Raden Teja; Kaloeti, Ade Kristianus
SEIKO : Journal of Management & Business Vol 7, No 2.1 (2024)
Publisher : Program Pascasarjana STIE Amkop Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37531/sejaman.v7i2.7495

Abstract

The objective of this research is to examine the impact of work-life balance, job embeddedness, and organizational culture on performance through the lens of work productivity. The study employs a quantitative research methodology, utilizing a sample of 110 employees from the Publishing, Marketing, Production, Human Resources, and Finance Departments at Andi Publisher in Yogyakarta. Data collection was conducted through a questionnaire distributed directly to respondents, employing a simple random sampling technique. Data analysis was performed using SmartPLS version 4.0. The findings indicate that work-life balance has a positive effect on performance, while job embeddedness and organizational culture do not significantly influence performance. Additionally, work-life balance positively affects work productivity, and job embeddedness also has a positive impact on work productivity, whereas organizational culture does not. Furthermore, work productivity is positively correlated with performance. Notably, work productivity serves as a mediator for the relationship between work-life balance and performance, as well as between job embeddedness and performance, while it does not mediate the relationship between organizational culture and performance.
PENGARUH ABUSIVE SUPERVISION TERHADAP DEVIANCE BEHAVIOR DENGAN JOB FRUSTRATION SEBAGAI VARIABEL INTERVENING KARYAWAN PERUSAHAAN Raden Teja Yokanan
Jurnal Riset Manajemen dan Bisnis Vol. 15 No. 1 (2020): Jurnal Riset Manajemen dan Bisnis
Publisher : Fakultas Bisnis Universitas Kristen Duta Wacana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21460/jrmb.v15i1.91

Abstract

ABSTRACT This present study aims to analyze the effect of abusive supervision variables on deviance behavior through job frustration and its direct effect on the deviance behavior of company employees. The population in this study are those who work as supervisors and have direct subordinates or employees. The research sample was taken as many as 31 respondents with a nonprobability sampling technique, namely incidental sampling. Hypothesis testing uses path analysis to test the effect of each variable. The results of this study suggest that: (i) abusive supervision has a significant positive direct effect on job frustration of company employees. (ii) job frustration mediates positively and significantly influences the abusive supervision on the deviance behavior of company employees. (iii) abusive supervision does not directly influence the deviance behavior of the company's employees. Keywords: Abusive Supervision, Job Frustration, Deviance Behavior ABSTRAK Penelitian ini bertujuan untuk menganalisis pengaruh variabel supervisi penyalahgunaan terhadap perilaku penyimpangan melalui frustrasi kerja dan pengaruh langsungnya terhadap perilaku menyimpang karyawan perusahaan. Populasi dalam penelitian ini adalah mereka yang berprofesi sebagai supervisor dan memiliki bawahan atau karyawan langsung. Sampel penelitian diambil sebanyak 31 responden dengan teknik nonprobability sampling yaitu sampling insidental. Pengujian hipotesis menggunakan analisis jalur untuk menguji pengaruh masing-masing variabel. Hasil penelitian ini menunjukkan bahwa: (i) supervisor kasar berpengaruh langsung positif dan signifikan terhadap job frustration (jf) karyawan perusahaan. (ii) frustasi kerja memediasi secara positif dan signifikan mempengaruhi supervisi kekerasan terhadap penyimpangan perilaku) karyawan perusahaan. (iii) supervisi kekerasan tidak secara langsung mempengaruhi perilaku menyimpang karyawan perusahaan. Kata kunci: supervisi kasar, frustrasi kerja, perilaku penyimpangan
DETERMINAN KEPUASAN KERJA KARYAWAN PT RAILINK YOGYAKARTA DENGAN KINERJA SEBAGAI VARIABEL MEDIATOR Nadia Catherine; Raden Teja Yokanan
Jurnal Riset Manajemen dan Bisnis Vol. 19 No. 2 (2024): Jurnal Riset Manajemen dan Bisnis
Publisher : Fakultas Bisnis Universitas Kristen Duta Wacana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21460/jrmb.v19i2.149

Abstract

ABSTRACT The purpose of this research is to examine the effects of perceived organizational support, development, self-efficacy on Job Satisfaction through performance. with sampling done using the Total sampling technique. The sample size for this research was 102 respondents. Data analysis was performed using SmartPLS version 4.0. Based on the findings of the research, providing direct evidence that Perceived Organizational Support and Employee Development has a positive influence on Job Satisfaction. while self-efficacy does not affect Job Satisfaction. Perceived Organizational Support also has a positive impact on Employee Performance, whereas Employee Development does not affect Employee Performance. On the other hand, self-efficacy positively influences Employee Performance, but Employee Performance does not affect Job Satisfaction. Furthermore, Perceived Organizational Support does not directly affect Job Satisfaction through Employee Performance, and Employee Development does not directly affect Job Satisfaction through Employee Performance. Lastly, self-efficacy does not directly affect Job Satisfaction through Employee Performance. Keywords: Perceived Organizational Support, Development, Self-efficacy, Job Satisfaction, Performance ABSTRAK Penelitian ini bertujuan untuk mengetahui apakah pengaruh Perceived Organizational Support, Development, Self-efficacy terhadap Job Satisfaction melalui Performance. Pengambilan sampel menggunakan teknik total sampling. Sampel yang digunakan dalam penelitian ini sebanyak 102 responden. Teknik analisis data menggunakan SmartPLS versi 4.0. Berdasarkan hasil penelitian telah bahwa, Perceived Organizational Support dan Employee Development berpengaruh positif terhadap Job Satisfaction, self-efficacy tidak berpengaruh terhadap Job Satisfaction, Perceived Organizational Support berpengaruh positif terhadap Employee Performance, Employee Development tidak berpengaruh terhadap Employee Performance, self-efficacy berpengaruh positif Employee Performance, Employee Performance tidak berpengaruh terhadap Job Satisfaction, Perceived Organizational Support tidak berpengaruh terhadap Job Satisfaction melalui Employee Performance, Employee Development tidak berpengaruh terhadap Job Satisfaction melalui Employee Performance, self-efficacy tidak berpengaruh terhadap Job Satisfaction melalui Employee Performance. Kata Kunci: dukungan organisasi, pengembangan, efikasi diri, kepuasan kerja, kinerja