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Kualitas Layanan Sebagai Determinan Kepuasan Mahasiswa Politeknik Ketenagakerjaan di Masa Pandemi COVID-19 Dony Firman Santosa; Christina Amanda Savitri; Ni Luh Putu Nia Anggraeni
Jurnal Aplikasi Bisnis dan Manajemen (JABM) Vol. 8 No. 1 (2022): JABM Vol. 8 No. 1, Januari 2022
Publisher : School of Business, Bogor Agricultural University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17358/jabm.8.1.120

Abstract

The success of a university can be seen from students’ satisfaction with the services provided. Students’ satisfaction is also the key to students’ loyalty to university. This research aims to measure the level of students’ satisfaction on the service quality of Politeknik Ketenagakerjaan (Polteknaker), to identify service quality attributes that need to be improved and maintained at the Polteknaker, to analyze the effect of Polteknaker service quality on student satisfaction, and to analyze the effect of satisfaction on the loyalty of Polteknaker students. There are 100 students of Polteknaker were involved in this research. The data were collected through questionnaires and analyzed using the Customer Satisfaction Index (CSI), Importance Performance Analysis (IPA), and Structural Equational Modeling-Partial Least Square (SEM-PLS). Based on the student satisfaction index (CSI) result, the quality of Polteknaker services as a whole is 64.39% which shows students feel quite satisfied with the provided services. The results of the IPA shows that the most important indicators that should be improved are reliability, responsiveness, and assurance. Based on the results of SEM-PLS, the responsiveness and empathy have a positive and significant impact on students’ satisfaction, consequently resulting in students’ loyalty. Keywords: CSI, Empathy, IPA, Responsiveness, SEM-PLS
KONDISI BURSA EFEK INDONESIA AKIBAT PENETAPAN SURAT KEPUTUSAN DIREKSI PT BURSA EFEK INDONESIA NOMOR Kep-00071/BEI/11-2013 Ni Luh Putu Nia Anggraeni; I Gusti Bagus Wiksuana; Luh Putu Wiagustini
E-Jurnal Ekonomi dan Bisnis Universitas Udayana VOLUME.05.NO.07. TAHUN 2016
Publisher : Fakultas Ekonomi dan Bisnis Universitas Udayana

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (231.251 KB)

Abstract

Penelitian ini bertujuan mengetahui signifikansi perbedaan bid-ask spread, market depth,volume perdagangan, rasio depth to relative spread, dan volatilitas Bursa Efek Indonesiadalam rentang waktu 15 hari sebelum dan 15 hari setelah regulasi tersebut diberlakukan.Analisis data yang dilakukan, yaitu pengujian normalitas melalui metode Kolmogorov-Smirnov dan pengujian hipotesis dengan Paired Samples t-Test. Hasil dari penelitian inimenunjukkan bid-ask spread, depth, dan volatilitas saham secara signifikan lebih rendahdibandingkan sebelum perubahan fraksi harga saham. Volume perdagangan dan rasio DRS(depth to relative spread) secara signifikan lebih tinggi dibandingkan sebelum perubahanfraksi harga saham. Perubahan DRS yang dimaksud adalah penurunan depth secarasignifikan lebih besar daripada penurunan yang terjadi pada bid-ask spread.
Analisis Faktor Employee Engagement terhadap Kinerja Karyawan di PT Sinkona Indonesia Lestari Christina Amanda Savitri; Ni Luh Putu Nia Anggraeni; Dony Firman Santosa
Jurnal Manajemen dan Organisasi Vol. 14 No. 2 (2023): Jurnal Manajemen dan Organisasi
Publisher : IPB University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29244/jmo.v14i2.44680

Abstract

Length of work is one of the assessments or determinants that can show that the company has engaged employees. PT Sinkona Indonesia Lestari (PT SIL) has employees who have worked for more than 16 years as much as 62,25 percent, this shows that many employees at PT SIL feel engaged with the company. Based on this background, this research was conducted at PT SIL which aimed to find out and analyze what factors influence employee engagement on performance or employee performance at PT SIL. The sample for this study includes 100 of his employees with a stratified random sample. The variables used to describe employee engagement factors are leadership, compensation, and organizational culture. Other potential variables are employee engagement and employee performance. Organizational culture (organizational culture) has been shown to have a significant positive impact on both employee engagement and employee performance (employee performance).
Analisa Faktor Sukses Implementasi HRMS di PT XYZ Ni Luh Putu Nia Anggraeni; Don Gusti Rao; Nada Nazihah Dharmawan
JURNAL MANAJEMEN DAN BISNIS EKONOMI Vol. 1 No. 1 (2023): January : JURNAL MANAJEMEN DAN BISNIS EKONOMI
Publisher : Institut Teknologi dan Bisnis (ITB) Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1377.052 KB) | DOI: 10.54066/jmbe-itb.v1i1.69

Abstract

Human Resource Management System (HRMS) atau Sistem Manajemen Sumber Daya Manusia merupakan sebuah sistem yang digunakan untuk mengelola SDM dalam suatu perusahaan. Evaluasi atas implementasi HRMS diperlukan untuk melihat sejauh mana sistem dapat berfungsi dengan baik dan memenuhi kebutuhan pengguna. Penelitian ini merupakan penelitian kualitatif dimana data diperoleh berdasarkan hasil wawancara. Tujuan penelitian ini untuk melihat apa saja faktor sukses implementasi HRMS di PT XYZ sehingga hasilnya dapat digunakan menajemen untuk pengembangan. Dari hasil penelitian didapatkan bahwa PT XYZ belum memenuhi dua dari 10 faktor kesuksesan implementasi dari teori Ceriello & Freeman, yaitu pada faktor keterlibatan pengguna dan integrasi antara sistem bisnis.
STRATEGI REKRUTMEN DAN SELEKSI UNTUK MENUNJANG PERSIAPAN KERJA BAGI PESERTA PELATIHAN UNIT PELAKSANA TEKNIS (UPT) - BALAI LATIHAN KERJA (BLK) KABUPATEN BOGOR Hasyim, Moch. Sarif; Hartanto, Hartanto; Wardoyo, Bambang; Santosa, Dony Firman; Adil, Athira Setira; Putu Nia Anggraeni, Ni Luh; Abrian Kusuma, Muh. Eko; Masliardi, Adi; Mardiyanto, Doni; Ardianti, Devi Nurvita; Dyfa, Rachma Maulida; Br Sembiring, Santa Feronika
BUDIMAS : JURNAL PENGABDIAN MASYARAKAT Vol 6, No 2 (2024): BUDIMAS : Jurnal Pengabdian Masyarakat
Publisher : LPPM ITB AAS Indonesia Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/budimas.v6i2.13847

Abstract

Bogor Regency is among the top three regions with the highest unemployment rate in West Java Province after Bogor City and Cimahi City (Open Unemployment Rate / TPT data released by BPS West Java Province as of August 2022). Therefore, efforts are needed to reduce the unemployment rate. The importance of job preparation for trainees requires an appropriate approach in the recruitment and selection process to ensure the suitability of participants with the programs offered. The purpose of implementing this community service is to increase participants' knowledge and skills in making job application letters and ATS CVs, improve skills in taking psychological tests and interview techniques, improve skills in building leaderless group discussions and equip soft skills to support job preparation. The method of implementation is through training which includes lecture, simulation, discussion and practice methods so that participants really understand and are able to apply well. The participants of the community service program consisted of 41 participants from the Bogor Regency Job Training Center (BLK). The results obtained from community service activities are an increase in the participants' understanding and skills in making CVs, application letters, taking psychological tests, conducting interviews, FGDs and soft skills. This is reinforced by the positive response and satisfaction level of the participants as well as the increase in post test scores. Keywords: Recruitment, Training, Skills, Job Selection