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Online Media to Address Violence against Women during COVID-19 Pandemic Kristina Andryani; Felicciana Yayi Amanova; Rosalia Prismarini Nurdiarti
Jurnal ASPIKOM - Jurnal Ilmu Komunikasi Vol 7, No 1 (2022)
Publisher : Asosiasi Pendidikan Tinggi Ilmu Komunikasi (ASPIKOM)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24329/aspikom.v7i1.1051

Abstract

This research aims to identify obstacles and analyze the strategic solution taken by the Public Relations of Rifka Annisa’s Women Crisis Center in utilizing online media platforms to address violence against women during the Covid-19 Pandemic in Yogyakarta. This research uses the qualitative case study method through observation and in-depth interviews at the Public Relations division of Rifka Annisa. Crisis Management and New Media concepts are used to analyze strategies in addressing the problem. The research results reveal that the outbreak of the Covid-19 pandemic has triggered the rise of violence against women. Social restriction during the pandemic is an obstacle for Rifka Annisa in reaching the violence victims and the wider community. Rifka Annisa shifts their usual face-to-face counseling programs for violence victims to online counseling programs. Similarly, they use online media platforms to advocate for public awareness, where they selectively select the online media type that suits the character of the target audience.
Aksesibilitas dan Pemanfaatan Aplikasi “ Jogja Smart Service” untuk Mewujudkan Good Governance Novia Wahyu Indriyani; Rosalia Prismarini Nurdiarti; M. Nastain
Jurnal Riset Public Relations Volume 2, No. 2, Desember 2022, Jurnal Riset Public Relations (JRPR)
Publisher : UPT Publikasi Ilmiah Unisba

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29313/jrpr.vi.1352

Abstract

Abstract. The city of Yogyakarta is one of the developing smart city developments. Smart city is an urban service that is carried out by utilizing the role of information technology. This technology-based public service is realized through the “Jogja Smart Service” (JSS) application. From jss.jogjakota.go.id data, currently the number of active users of the "Jogja Smart Service" application is 75,970 out of 210,000 residents of Yogyakarta City. The presence of this application as a form of good governance with integrated information provider technology, making it easier for the public to access information about the development and public services of the City of Yogyakarta in a precise, fast and actual manner. The purpose of this study is to understand and know the process of utilizing and accessing information between the government and the community, to realize a smart city as a pillar for the creation of good governance. The method used in this research is descriptive qualitative, with data collection techniques through observation, in-depth interviews and documentation. The resource persons consisted of four residents of Yogyakarta City from different kelurahan and the Head of the Planning and Implementation Section of the Information Communications and Encryption Service Office of the City of Yogyakarta. From the results of the study, it was found that residents easily access the application and there are skills training features, MSME services, free hotspot services in each RW. It's just that from the aspect of utilization there are still those who do conventional public service administration. On the other hand, the government needs to periodically update information from related agencies. Abstrak. Kota Yogyakarta menjadi salah satu yang mengembangkan pembangunan smart city. Smart city merupakan pelayanan pada aspek – aspek yang menyangkut perkotaan dan dilakukan dengan memanfaatkan teknologi informasi. Pelayanan publik berbasis teknologi tersebut diwujudkan melalui aplikasi “Jogja Smart Service” (JSS). Dari data jss.jogjakota.go.id, saat ini jumlah pengguna aktif aplikasi “Jogja Smart Service” sebesar 75.970 dari 210.000 penduduk Kota Yogyakarta. Hadirnya aplikasi ini sebagai wujud good governance dengan teknologi penyedia informasi yang terintegrasi, sehingga membantu warga untuk mengakses informasi tentang perkembangan dan pelayanan publik Kota Yogyakarta secara tepat, cepat dan aktual. Tujuan dari penelitian ini adalah untuk memahami dan mengetahui proses pemanfaatan dan kedekatan akses informasi antara pemerintah masyarakat, untuk mewujudkan smart city sebagai satu penopang bagi penciptaan good governance. Metode yang digunakan dalam riset ini yaitu deskriptif kualitatif, dengan teknik pengumpulan data melalui observasi, wawancara mendalam dan dokumentasi. Narasumber terdiri dari empat warga Kota Yogyakarta dari kelurahan yang berbeda dan Kepala Seksi Perencanaan dan Implementasi Sistem Informasi Dinas Komunikasi Informatika dan Persandian Kota Yogyakarta. Dari observasi dan eksplorasi data pada penelitian ini diperoleh hasil bahwa warga bisa dengan mudah mengakses aplikasi tersebut dan tersedia fitur- fitur pelatihan ketrampilan, pelayanan UMKM, layanan free hotspot di setiap RW. Hanya saja dari aspek pemanfaatan masih ada yang melakukan administrasi pelayanan publik secara konvensional. Di sisi lain pemerintah perlu memperbaharui secara berkala informasi-informasi dari dinas terkait.
Aksesibilitas dan Pemanfaatan Aplikasi “ Jogja Smart Service” untuk Mewujudkan Good Governance Novia Wahyu Indriyani; Rosalia Prismarini Nurdiarti; M. Nastain
Jurnal Riset Public Relations Volume 2, No. 2, Desember 2022, Jurnal Riset Public Relations (JRPR)
Publisher : UPT Publikasi Ilmiah Unisba

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29313/jrpr.vi.1352

Abstract

Abstract. The city of Yogyakarta is one of the developing smart city developments. Smart city is an urban service that is carried out by utilizing the role of information technology. This technology-based public service is realized through the “Jogja Smart Service” (JSS) application. From jss.jogjakota.go.id data, currently the number of active users of the "Jogja Smart Service" application is 75,970 out of 210,000 residents of Yogyakarta City. The presence of this application as a form of good governance with integrated information provider technology, making it easier for the public to access information about the development and public services of the City of Yogyakarta in a precise, fast and actual manner. The purpose of this study is to understand and know the process of utilizing and accessing information between the government and the community, to realize a smart city as a pillar for the creation of good governance. The method used in this research is descriptive qualitative, with data collection techniques through observation, in-depth interviews and documentation. The resource persons consisted of four residents of Yogyakarta City from different kelurahan and the Head of the Planning and Implementation Section of the Information Communications and Encryption Service Office of the City of Yogyakarta. From the results of the study, it was found that residents easily access the application and there are skills training features, MSME services, free hotspot services in each RW. It's just that from the aspect of utilization there are still those who do conventional public service administration. On the other hand, the government needs to periodically update information from related agencies. Abstrak. Kota Yogyakarta menjadi salah satu yang mengembangkan pembangunan smart city. Smart city merupakan pelayanan pada aspek – aspek yang menyangkut perkotaan dan dilakukan dengan memanfaatkan teknologi informasi. Pelayanan publik berbasis teknologi tersebut diwujudkan melalui aplikasi “Jogja Smart Service” (JSS). Dari data jss.jogjakota.go.id, saat ini jumlah pengguna aktif aplikasi “Jogja Smart Service” sebesar 75.970 dari 210.000 penduduk Kota Yogyakarta. Hadirnya aplikasi ini sebagai wujud good governance dengan teknologi penyedia informasi yang terintegrasi, sehingga membantu warga untuk mengakses informasi tentang perkembangan dan pelayanan publik Kota Yogyakarta secara tepat, cepat dan aktual. Tujuan dari penelitian ini adalah untuk memahami dan mengetahui proses pemanfaatan dan kedekatan akses informasi antara pemerintah masyarakat, untuk mewujudkan smart city sebagai satu penopang bagi penciptaan good governance. Metode yang digunakan dalam riset ini yaitu deskriptif kualitatif, dengan teknik pengumpulan data melalui observasi, wawancara mendalam dan dokumentasi. Narasumber terdiri dari empat warga Kota Yogyakarta dari kelurahan yang berbeda dan Kepala Seksi Perencanaan dan Implementasi Sistem Informasi Dinas Komunikasi Informatika dan Persandian Kota Yogyakarta. Dari observasi dan eksplorasi data pada penelitian ini diperoleh hasil bahwa warga bisa dengan mudah mengakses aplikasi tersebut dan tersedia fitur- fitur pelatihan ketrampilan, pelayanan UMKM, layanan free hotspot di setiap RW. Hanya saja dari aspek pemanfaatan masih ada yang melakukan administrasi pelayanan publik secara konvensional. Di sisi lain pemerintah perlu memperbaharui secara berkala informasi-informasi dari dinas terkait.
Communication and E-Government: The Case Study of E-Government Implementation in Tourism Communications in the Tourism Department, Daerah Istimewa Yogyakarta (DIY) Province Rosalia Prismarini Nurdiarti; Didik Haryadi Santoso
JKAP (Jurnal Kebijakan dan Administrasi Publik) Vol 22, No 2 (2018): November
Publisher : Magister Ilmu Administrasi Publik

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22146/jkap.32274

Abstract

The development of Digital Government Services (DGS) is a form of bureaucratic transfor-mation. This research focuses on virtual digital technology used in the government, especially in the tourism office department of Yogyakarta special administrative region which is also known as Daerah Istimewa Yogyakarta (DIY) Province. Based on Ministry of Communication and Information (MoCI) 2012 report, e-Government adoption in DIY was ranked 4th in the country. The province has the vision of becoming a cyber province as one of the ways to fulfil the needs of its residents. The objectives of this study encompass: 1) description of the imple-mentation of e-government in DIY Tourism department; 2) mapping and utilizing the tourism communication strategies to identify e-government implementation in the Tourism department; and 3) assess the role that e-government technology adoption can help to strengthen service encouraging the enhancement of service and creative industries towards contributing to im-prove the higher tourism development in DIY. The research used a case study approach with data collected using informal interview and documentation. Results of the research showed that: 1) the expertise in information and communication technology (ICT) is pivotal for was necessary for the development of ing the tourism-based websites and e-government applica-tions; 2) the importance of developing multimedia-based content to ensure relevant and updat-ed content; and 3) the importance of taking into account the needs and interests of undergradu-ates and undergraduate audience in developing and adoption of e-government services because they constitute the largest segment that uses the virtual digital government services.
Strategi Manajemen Krisis Hotel di Yogyakarta Selama Pandemi Covid-19 Melalui Instagram Rosalia Prismarini Nurdiarti; Kristina Andryani
Jurnal Komunikasi Nusantara Vol 5 No 2 (2023)
Publisher : Unitri Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33366/jkn.v5i2.284

Abstract

The Covid-19 pandemic caused many hotels to close and accept guests. This led to a crisis of aspects of human resources, the rate of occupation, and the decrease in turnover. It is therefore important to explain how five-star hotels were able to recover from the crisis. The aim of the study was to outline the management crisis strategy carried out by Phoenix Hotels and Grand Mercure through Instagram. Various policies amid the pandemic made five-star hotels Phoenix, and Grand Mercure uses Instagram as social media that can reach consumers for promotional strategies and recover the crisis. The method used in this study uses a qualitative content analysis approach, which includes content and context. The conclusion of this study is that crisis management strategy is carried out with a situational approach to crisis communication theory with a primary crisis response strategy in the form of compensation and justification. Secondly, with additional crisis response strategies in the form of victimage and reminder. Promotional strategies through Instagram by looking at message strategies consisting of content and context. Abstrak Pandemi Covid-19 menyebabkan banyak hotel tutup dan menerima tamu. Hal ini menyebabkan krisis aspek sumber daya manusia, tingkat pekerjaan, dan penurunan omset. Oleh karena itu, penting untuk menjelaskan bagaimana hotel bintang lima dapat pulih dari krisis. Tujuan dari penelitian ini adalah untuk menguraikan strategi manajemen krisis yang dilakukan oleh Phoenix Hotels dan Grand Mercure melalui Instagram. Berbagai kebijakan di tengah pandemi dilakukan hotel bintang lima Phoenix, dan Grand Mercure menggunakan Instagram sebagai media sosial yang dapat menjangkau konsumen untuk strategi promosi dan memulihkan krisis. Metode yang digunakan dalam penelitian ini menggunakan pendekatan analisis isi kualitatif, yang meliputi isi dan konteks. Kesimpulan dari penelitian ini adalah strategi manajemen krisis dilakukan dengan pendekatan melalui instagram dengan menekankan pada konten promosi dan kampanye sosial yang berkaitan dengan budaya lokal. Strategi yang lain adalah memberikan efek simpatik pada konsumen dengan memperhatikan sterelisasi ruangan dan protokol kesehatan.
Strategi Manajemen Krisis Hotel di Yogyakarta Selama Pandemi Covid-19 Melalui Instagram Rosalia Prismarini Nurdiarti; Kristina Andryani
Jurnal Komunikasi Nusantara Vol 5 No 2 (2023)
Publisher : Unitri Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33366/jkn.v5i2.284

Abstract

The Covid-19 pandemic caused many hotels to close and accept guests. This led to a crisis of aspects of human resources, the rate of occupation, and the decrease in turnover. It is therefore important to explain how five-star hotels were able to recover from the crisis. The aim of the study was to outline the management crisis strategy carried out by Phoenix Hotels and Grand Mercure through Instagram. Various policies amid the pandemic made five-star hotels Phoenix, and Grand Mercure uses Instagram as social media that can reach consumers for promotional strategies and recover the crisis. The method used in this study uses a qualitative content analysis approach, which includes content and context. The conclusion of this study is that crisis management strategy is carried out with a situational approach to crisis communication theory with a primary crisis response strategy in the form of compensation and justification. Secondly, with additional crisis response strategies in the form of victimage and reminder. Promotional strategies through Instagram by looking at message strategies consisting of content and context. Abstrak Pandemi Covid-19 menyebabkan banyak hotel tutup dan menerima tamu. Hal ini menyebabkan krisis aspek sumber daya manusia, tingkat pekerjaan, dan penurunan omset. Oleh karena itu, penting untuk menjelaskan bagaimana hotel bintang lima dapat pulih dari krisis. Tujuan dari penelitian ini adalah untuk menguraikan strategi manajemen krisis yang dilakukan oleh Phoenix Hotels dan Grand Mercure melalui Instagram. Berbagai kebijakan di tengah pandemi dilakukan hotel bintang lima Phoenix, dan Grand Mercure menggunakan Instagram sebagai media sosial yang dapat menjangkau konsumen untuk strategi promosi dan memulihkan krisis. Metode yang digunakan dalam penelitian ini menggunakan pendekatan analisis isi kualitatif, yang meliputi isi dan konteks. Kesimpulan dari penelitian ini adalah strategi manajemen krisis dilakukan dengan pendekatan melalui instagram dengan menekankan pada konten promosi dan kampanye sosial yang berkaitan dengan budaya lokal. Strategi yang lain adalah memberikan efek simpatik pada konsumen dengan memperhatikan sterelisasi ruangan dan protokol kesehatan.