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All Journal JURNAL REFORMASI ADMINISTRASI Jurnal Ilmiah untuk Mewujudkan Masyarakat Madani Majalah Ilmiah Bijak Transparansi Jurnal Ilmiah Ilmu Administrasi Community Engagement and Emergence Journal (CEEJ) Jurnal Komunitas: Jurnal Pengabidian Kepada Masyarakat Jurnal Pajak Vokasi (JUPASI) Abiwara : Jurnal Vokasi Administrasi Bisnis Mamangan Social Science Journal Jurnal Sosial dan Sains Journal of Economics and Management JAMBIS : Jurnal Administrasi Bisnis Fundamental and Applied Management Journal
Hartono Hartono
Fakultas Ilmu Administrasi, Institut Ilmu Sosial Dan Manajemen STIAMI, Indonesia
Humanities Astronomy Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Physics Public Health Social Sciences Other

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Pengaruh Kualitas Pelayanan Dan Harga Terhadap Kepuasan Pelanggan Pengguna Jasa Penyewaan Baju Pengantin Studi Kasus Pada CV. Tini Suherlan Jakarta Selatan Dinda Hanako Fadhilah W; Hartono Hartono; Hermansyah Hermansyah
JAMBIS : Jurnal Administrasi Bisnis Vol 2, No 2: April 2022
Publisher : JAMBIS : Jurnal Administrasi Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/jambis.v2i2.2495

Abstract

The purpose of this study was to analyze the effect of service quality and price on customer satisfaction at wedding dress rental service CV. Tini Suherlan, either partially or simultaneously.The research used quantitative research. The population in this study were all active customers of CV. Tini Suherlan in 2021. The data collection techniques in this study was a Likert Scale. The sampling techniques was the Roscoe formula with a sample of 30 people, and the data analysis techniques were validity tests, reliability tests, analysis of average respondents’ responses, descriptive analysis of variables, normality test, multicollinearity test, hypothesis test (correlation coefficient, multiple linier regression analysis, t test, F test and coefficient of determination test). The result showed that: 1) Based on the result of the t-test of the service quality variable, the tcount value was 1.491 with significance level of 0.000 > 0.05. This indicates that the dependent variable of service quality individually or partially has a significant and significant effect on customer satisfaction; 2) Based on the results of the t test, it is concluded that the price variable also highly influences customer satisfaction in addition to reliability in providing services to customers and good quality of goods. The value of tcount on the price variable was 0.692 with a significance value of 0.000 > 0.05. This indicates that the price individually or partially has a significant and significant effect on customer satisfaction; 3) Partial test results The F test showed that the service quality and price variables produce an Fcount value of 1.507 with a significance level of 0.000 > 0.05. These results indicate that the quality of service and price together or simultaneously have a significant effect on customer satisfaction.
Pengaruh Kesadaran, Pemahaman Dan Sanksi Terhadap Kepatuhan Wajib Pajak Reklame Di Kota Bekasi Tahun 2024 Victor Yudistira Antoro; Hartono
Jurnal Pajak Vokasi (JUPASI) Vol. 7 No. 1: September 2025
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

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Abstract

Billboard Tax Compliance refers to the level of awareness, adherence, and compliance of individuals or business entities with tax obligations related to billboard installation in accordance with applicable regulations. Billboard tax is levied on advertising activities, typically including the placement of advertisements or promotional media in public spaces. The aim of this study is to analyze and measure the influence of taxpayer awareness, understanding, and sanctions on billboard tax compliance in the city of Bekasi. The research adopts a quantitative approach using a survey method with a simple random sampling technique. Data were collected from 100 respondents through questionnaires. Data analysis was performed using SPSS version 25.0. This study examines the relationship between independent variables (Awareness, Understanding, and Sanctions) and the dependent variable (Compliance) through hypothesis testing.The analysis prerequisites involve multiple linear regression to determine the degree of correlation (simultaneous) between two or more independent variables (X) and the dependent variable (Y). The findings of this study demonstrate a significant positive influence of taxpayer awareness, understanding, and sanctions on billboard tax compliance in Bekasi, both partially and simultaneously. Partial Analysis: Awareness (X1) has a significant positive effect on Compliance (Y) with a t-value of 1.890, which is less than the critical t-value (t-table, df=97) of 1.985.Understanding (X2) also has a significant positive effect on Compliance (Y), with a t-value of 1.090, which is less than the critical t-value (t-table, df=97) of 1.985. Sanctions (X3) have a significant positive effect on Compliance (Y), with a t-value of 0.770, which is less than the critical t-value (t-table, df=97) of 1.090. Simultaneous Analysis: It is concluded that Awareness (X1), Understanding (X2), and Sanctions (X3) collectively influence Compliance (Y) since the significance value is 0.00, which is less than 0.05, and the calculated F- value (F-Calculated) is 5069.186, which is greater than the critical F-value (F-Table) of 3.09.
Pengaruh Kompetensi Dan Disiplin Kerja Terhadap Kinerja Karyawan PT Advik Indonesia Bekasi Neny Anggreany; Hartono
JAMBIS : Jurnal Administrasi Bisnis Vol. 5 No. 6: Desember 2025
Publisher : JAMBIS : Jurnal Administrasi Bisnis

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Abstract

Abstract.This study aims to determine the extent to which competence and work discipline influence employeeperformance at PT Advik Indonesia Bekasi. This study uses a quantitative approach. The respondentsin this study are employees of PT Advik Indonesia. The number of respondents used in this study is 90people. The results of this study indicate that Competence (X1) influences Employee Performance (Y)at PT Advik Indonesia by 51.5%. Work Discipline (X2) influences Employee Performance (Y) at PTAdvik Indonesia by 57.8%. Competence (X1) and Work Discipline (X2) simultaneously influenceemployee performance (Y) at PT Advik Indonesia by 0.618 or 61.8%.Keywords: Freight Forwarder Performance, Service Quality, Effectiveness of The ExportProcess, International Trade
The Role of eWOM Credibility, Valence, Brand Attitude, and Perceived Brand Quality through Online Engagement Intention Hartono; Nur Fitri Rahmawati; Anita Maulina; Diana Prihadini; Supriyono
Journal of Economics and Management Vol. 4 No. 1 (2026): Journal of Economics and Management, March 2026
Publisher : Lembaga Publikasi Ilmiah Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70716/ecoma.v4i1.600

Abstract

This study examines the mechanism linking electronic word-of-mouth (eWOM) and online purchase intention through online engagement intention in the Indonesian digital commerce context. The model integrates the Theory of Planned Behavior, the Elaboration Likelihood Model, and the Brand Equity Theory to explain how informational and evaluative factors shape behavioral outcomes. Data were collected from 304 online consumers with prior experience in reading online reviews and conducting online purchases. Analysis employed Partial Least Squares–Structural Equation Modeling. The results indicate that eWOM credibility has a positive and significant effect on online engagement intention. eWOM valence shows a negative, significant effect, indicating increased consumer skepticism toward directional tone. Brand attitude and perceived brand quality have positive, significant effects on engagement intention. Online engagement intention strongly influences online purchase intention and acts as a full mediating mechanism between all antecedent variables and purchase intention. The model explains 66.6% of the variance in engagement intention and 61.1% of the variance in purchase intention, indicating substantial explanatory power. These findings confirm that engagement represents a critical behavioral activation stage that transforms perception into intention. The study provides empirical evidence that credibility dominates informational influence, while evaluative constructs stabilize consumer behavior under uncertainty. The research addresses a gap in digital environments through a structured mediation mechanism. The findings highlight the importance of trust formation and evaluative consolidation in consumer behavior in emerging digital markets.
Pengaruh Gaya Kepemimpinan, Lingkungan Kerja Dan Pengembangan Karir Terhadap Kinerja Pegawai Pada Sekretariat Daerah Kabupaten Karawang Nabiyil Anzal Diaswara; Hartono Hartono; Diana Prihadini
Community Engagement and Emergence Journal (CEEJ) Vol. 6 No. 1 (2025): Community Engagement & Emergence Journal (CEEJ)
Publisher : Yayasan Riset dan Pengembangan Intelektual

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/ceej.v6i5.9023

Abstract

Penelitian ini bertujuan untuk mengetahui (1) pengaruh gaya kepemimpinan terhadap kinerja pegawai di Sekretariat Daerah Kabupaten Karawang, (2) pengaruh lingkungan kerja terhadap kinerja pegawai di Sekretariat Daerah Kabupaten Karawang, (3) pengaruh pengembangan karier terhadap kinerja pegawai di Sekretariat Daerah Kabupaten Karawang, dan (4) pengaruh gaya kepemimpinan, lingkungan kerja, dan pengembangan karier terhadap kinerja pegawai di Sekretariat Daerah Kabupaten Karawang. Populasi penelitian ini adalah seluruh pegawai di Sekretariat Daerah Kabupaten Karawang yang berjumlah 126 orang dengan sampel sebanyak 96 responden. Data penelitian ini diperoleh melalui kuesioner. Teknik pengambilan sampel yang digunakan adalah Simple Random Sampling. Hasil penelitian menunjukkan bahwa (1) gaya kepemimpinan berpengaruh positif dan signifikan terhadap variabel kinerja pegawai di Sekretariat Daerah Kabupaten Karawang, (2) lingkungan kerja berpengaruh positif dan signifikan terhadap variabel kinerja pegawai di Sekretariat Daerah Kabupaten Karawang, (3) pengembangan karier berpengaruh positif dan signifikan terhadap variabel kinerja pegawai di Sekretariat Daerah Kabupaten Karawang, dan (4) gaya kepemimpinan, lingkungan kerja, dan pengembangan karier secara simultan berpengaruh positif dan signifikan terhadap kinerja pegawai di Sekretariat Daerah Kabupaten Karawang dengan kontribusi sebesar 29,6%, sedangkan sisanya sebesar 70,4% dipengaruhi oleh variabel lain yang tidak digunakan dalam penelitian ini.
Pengaruh Kepemimpinan dan Disiplin Kerja Terhadap Motivasi Yang Berdampak Pada Kinerja Pegawai Badan Kepegawaian dan Pengembangan Sumber Daya Manusia Kabupaten Karawang Rahmat Heryanto; Hartono Hartono; Diana Prihadini
Community Engagement and Emergence Journal (CEEJ) Vol. 6 No. 4 (2025): Community Engagement & Emergence Journal (CEEJ)
Publisher : Yayasan Riset dan Pengembangan Intelektual

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/ceej.v6i5.9020

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh kepemimpinan dan disiplin kerja terhadap motivasi kerja, baik secara parsial maupun simultan, serta bagaimana variabel-variabel tersebut memengaruhi kinerja pegawai pada Badan Kepegawaian dan Pengembangan Sumber Daya Manusia (BKPSDM) Kabupaten Karawang. Dengan menggunakan pendekatan kuantitatif melalui survei deskriptif dan eksplanatori, penelitian ini melibatkan seluruh 64 pegawai BKPSDM dengan teknik saturated sampling. Analisis data menggunakan analisis jalur (path analysis) dengan variabel intervening. Hasil penelitian menunjukkan bahwa kepemimpinan (49,99%) dan disiplin kerja (12,11%) berpengaruh signifikan terhadap motivasi, yang selanjutnya memberikan kontribusi sebesar 4,54% terhadap kinerja. Kepemimpinan secara langsung memengaruhi kinerja sebesar 7,15%, sedangkan disiplin kerja sebesar 32,84%. Secara simultan, kepemimpinan dan disiplin kerja memengaruhi motivasi sebesar 62,10%, dan bersama-sama dengan motivasi memberikan kontribusi sebesar 57,43% terhadap kinerja. Temuan ini menunjukkan bahwa kepemimpinan, disiplin kerja, dan motivasi secara kolektif memengaruhi kinerja pegawai sebesar 57% di BKPSDM Kabupaten Karawang.
Pengaruh Tunjangan Profesi Guru, Profesionalisme Dan Motivasi Terhadap Kinerja Guru Sekolah Negeri di Dinas Pendidikan, Pemuda Dan Olahraga Kabupaten Karawang Joean Himawan Fadlani Sam Aldia PLG; Hartono Hartono; Diana Prihadini
Community Engagement and Emergence Journal (CEEJ) Vol. 6 No. 4 (2025): Community Engagement & Emergence Journal (CEEJ)
Publisher : Yayasan Riset dan Pengembangan Intelektual

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/ceej.v6i5.9021

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh tunjangan profesi guru, profesionalisme, dan motivasi terhadap kinerja guru sekolah negeri di Kabupaten Karawang. Penelitian ini dilatarbelakangi oleh kebutuhan untuk meningkatkan mutu pendidikan yang sangat bergantung pada kinerja guru. Pendekatan kuantitatif dengan metode survei digunakan, melibatkan 376 guru yang dipilih secara purposif. Data dikumpulkan menggunakan kuesioner tertutup dengan skala Likert. Analisis jalur (path analysis) digunakan untuk mengukur pengaruh langsung maupun tidak langsung dari variabel independen terhadap kinerja. Hasil penelitian menunjukkan bahwa tunjangan profesi guru, profesionalisme, dan motivasi berpengaruh positif dan signifikan terhadap kinerja, baik secara parsial maupun simultan. Di antara ketiga variabel tersebut, tunjangan profesi memiliki pengaruh paling dominan. Temuan ini menegaskan bahwa dukungan finansial melalui tunjangan profesi berperan penting dalam meningkatkan kinerja guru, di samping faktor internal seperti profesionalisme dan motivasi. Hal ini menyoroti pentingnya insentif eksternal dan faktor intrinsik dalam mendorong efektivitas kinerja guru.
Efektivitas Program Gebyar Pelayanan Administrasi Terpadu Kecamatan (Gebyar Paten) Dalam Meningkatkan Kepuasan Masyarakat Di Kabupaten Karawang Tahun 2024 Ahmad Kandias Bahaweres; Hartono Hartono; Diana Prihadini
Community Engagement and Emergence Journal (CEEJ) Vol. 6 No. 4 (2025): Community Engagement & Emergence Journal (CEEJ)
Publisher : Yayasan Riset dan Pengembangan Intelektual

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/ceej.v6i5.9022

Abstract

Penelitian ini bertujuan untuk mengevaluasi efektivitas Program Gebyar Pelayanan Administrasi Terpadu Kecamatan (Gebyar PATEN) dalam meningkatkan kepuasan masyarakat di Kabupaten Karawang pada tahun 2024. Program ini merupakan inovasi pelayanan publik yang diharapkan dapat mempercepat dan mempermudah akses layanan administrasi kepada masyarakat melalui pendekatan proaktif di setiap kecamatan. Pendekatan yang digunakan adalah kualitatif dengan analisis SWOT. Data diperoleh melalui wawancara mendalam, observasi, dan dokumentasi dari tiga kecamatan yang menjadi lokasi penelitian: Pakisjaya, Tegalwaru, dan Cilamaya Kulon. Penelitian ini mengidentifikasi kekuatan, kelemahan, peluang, dan ancaman dalam pelaksanaan Gebyar PATEN. Hasil penelitian menunjukkan bahwa program ini secara umum telah meningkatkan aksesibilitas dan kualitas layanan. Namun, pelaksanaannya masih menghadapi tantangan seperti keterbatasan jangkauan sosialisasi, keterbatasan sumber daya manusia, dan pemanfaatan infrastruktur yang belum optimal. Indeks Kepuasan Masyarakat (IKM) mengalami fluktuasi dan belum sepenuhnya mencapai target peningkatan secara konsisten. Kesimpulannya, efektivitas program Gebyar PATEN masih perlu ditingkatkan melalui strategi penguatan koordinasi, sosialisasi berkelanjutan, dan peningkatan kapasitas kelembagaan di tingkat kecamatan, sehingga benar-benar dapat mendorong kepuasan masyarakat yang lebih tinggi terhadap pelayanan publik.
Pengaruh Pengelolaan Keuangan, Akuntabilitas, Transparansi Dan Pengawasan Terhadap Kinerja Keuangan Pemerintah Daerah Kabupaten Karawang Desi Swasti; Hartono Hartono; Yulianto Yulianto
Community Engagement and Emergence Journal (CEEJ) Vol. 6 No. 4 (2025): Community Engagement & Emergence Journal (CEEJ)
Publisher : Yayasan Riset dan Pengembangan Intelektual

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/ceej.v6i5.9059

Abstract

Penelitian ini mengkaji pengaruh pengelolaan keuangan, akuntabilitas, transparansi, dan pengawasan terhadap kinerja keuangan daerah di Kabupaten Karawang. Penelitian ini menggunakan pendekatan kuantitatif dengan metode asosiatif, melibatkan populasi sebanyak 111 individu dari empat instansi pemerintah, yaitu Sekretariat Dewan Perwakilan Rakyat Daerah, Inspektorat Daerah, Badan Pengelolaan Keuangan dan Aset Daerah, serta Badan Kepegawaian dan Pengembangan Sumber Daya Manusia Kabupaten Karawang. Sampel yang dipilih sebanyak 87 responden. Analisis data dilakukan menggunakan regresi linier berganda. Hasil penelitian menunjukkan bahwa pengelolaan keuangan memiliki pengaruh kecil (R² = 13,6%) dengan korelasi positif lemah (R = 0,369, p = 0,004). Akuntabilitas memiliki pengaruh sedang (R² = 40,8%) dengan korelasi kuat (R = 0,639, p = 0,000). Transparansi dan pengawasan memiliki pengaruh lebih kecil, masing-masing menjelaskan 9,8% dan 3,5% variasi. Secara keseluruhan, variabel-variabel tersebut menjelaskan 68,5% variasi dalam kinerja keuangan daerah (F = 44,545, p = 0,000), menekankan pentingnya pengelolaan keuangan yang baik dalam meningkatkan hasil keuangan daerah.
Implementasi Perda Nomor 12 Tahun 2019 Dalam Upaya Penanggulangan Bencana di Kelurahan Tanjungmekar Kecamatan Karawang Barat Kabupaten Karawang Sri Supriyani; Hartono Hartono; Anita Maulina
Community Engagement and Emergence Journal (CEEJ) Vol. 6 No. 4 (2025): Community Engagement & Emergence Journal (CEEJ)
Publisher : Yayasan Riset dan Pengembangan Intelektual

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/ceej.v6i5.9094

Abstract

This study examines the implementation of Regional Regulation Number 12 of 2019 on Disaster Management in Tanjungmekar Sub-district, West Karawang District, Karawang Regency. The research aims to analyze the policy implementation, identify obstacles, and evaluate strategies to address them. A qualitative approach with field research design was employed. Data were collected through interviews, observations, and documentation involving 6 key informants from government institutions, related agencies, and the community. Data analysis was conducted using Miles and Huberman’s interactive model, which includes data reduction, data display, and conclusion drawing/verification. The analysis also applied George C. Edwards III’s theory, emphasizing communication, resources, disposition, and bureaucratic structure as key variables of policy implementation. The findings indicate that the regulation has been moderately well-implemented, supported by clear bureaucracy and inter-agency communication. However, challenges persist, including limited human resources, insufficient budget, weak coordination, low community participation, absence of technical guidelines, and lack of regular evaluation.
Co-Authors Afif Nur Rokhman Ahmad Kandias Bahaweres Aliza Faila Sufa Anita Maulina Anita Maulina Aprih Santoso Dara Ramadanti Desi Swasti Diana Prihadini Dickdick Sodikin Dinda Hanako Fadhilah W Dwi Elman Saputri Elman Saputri Endah Fantini Faisal Fadillah Hermansyah Hermansyah Iis Nur Faridah Irwan Nurdiamsah Ivana Septiani Joean Himawan Fadlani Sam Aldia PLG Krishantoro Krishantoro Mary Ismowati Muhammad Sholeh Nabiyil Anzal Diaswara Neny Anggreany Noviandari . Nur Fitri Rahmawati Nur Fitri Rahmawati Nur Fitri Rahmawati Prihadini, Diana Rahmat Heryanto Reni Diah Kusumawati S. Pentanurbowo S. Pentanurbowo Siti Nurbaity Sofiana, Maya Sri Supriyani Sukirno . Suprapti Widiasih Supriyono Supriyono Venny Lestari Victor Yudistira Antoro Vita Briliana Yulianto Yulianto