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All Journal Jurnal Manajemen Teknologi Majalah Ilmiah Bijak Eduturisma Journal of Social Science Jurnal manajemen dan bisnis (Performa)
Nurwati, Etty
STEIN International Tourism Jakarta, Indonesia
Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

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Umur dan Kinerja Perusahaan: Studi Empiris Perbankan Syariah di Indonesia Nurwati, Etty; Achsani, Noer Azam; Hafidhuddin, Didin; Nuryartono, Nunung
Jurnal Manajemen Teknologi Vol 13, No 2 (2014)
Publisher : SBM ITB

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (9340.852 KB) | DOI: 10.12695/jmt.2014.13.2.4

Abstract

AbstrakPenelitian ini bertujuan untuk menganalisis pengaruh umur perusahaan terhadap kinerja perbankan syariah di Indonesia. Untuk membandingkan antara pengaruh umur terhadap kinerja Bank Umum Syariah (BUS) yang berasal dari Unit Usaha Syariah (UUS) dan BUS hasil konversi, pada penelitian ini dianalisis pengaruh pengalaman BUS sebagai UUS terhadap kinerja BUS. Penelitian ini menggunakan data statistik perbankan syariah di Indonesia, untuk periode 1999-2011, dengan ukuran kinerja BUS berupa rasio keuangan: profitabilitas, likuiditas dan efesiensi. Untuk menganalisis pengaruh umur terhadap kinerja BUS, digunakan model regresi data panel. Hasil penelitian menunjukkan bahwa terdapat pengaruh yang signifikan antara umur perusahaan dan kinerja BUS, namun tidak menunjukan pengaruh signifikan antara pengalaman sebelumnya sebagai UUS terhadap kinerja Bank Umum Syariah (BUS) setelah spin-off.Kata Kunci: Pengalaman, Bank Umum Syariah, Kinerja, ROA, ROEAbstractThe purpose of this study was to analyze the effect of firm age on the performance of Islamic Banks ( BUS ) in Indonesia. To compare the effect of firm age on performance of BUS derived from UUS and BUS resulted from conversion, we analyzed the influence of experience as UUS on BUS performance. This study used statistical data of Islamic banking in Indonesia, for the period 1999-2011, with a performance measure of BUS in the form of financial ratios: profitability, liquidity and effeciency. To analyze the influence of firm age and experience to BUS performance, we use panel data regression model . The results showed that there is a significant relationship between firm age and performance of Islamic Banks, however, it did not show a significant relationship between prior experience as Islamic Business Unit (IBU) on the performance of Islamic Banks (IB ) after spin-off .Key Words: Experience, Islamic Bank, Performance, ROA, ROE
The Effect of Compensation and Motivation on Employee Performance with Job Satisfaction as Intervening Variables at Hotel XYZ, in Jakarta Rahmad Hartono; Efendi Efendi; Etty Nurwati
Majalah Ilmiah Bijak Vol 18, No 1: March 2021
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/bijak.v18i1.1309

Abstract

The purpose of this study was to determine the effect of compensation and motivation on employee performance with job satisfaction as an intervening variable at Hotel XYZ Jakarta. This study uses a quantitative approach, associative research type and the sample in this study amounted to 120 people, using primary data obtained from a questionnaire with the Simple Random Probability sampling method. Data collection using the questionnaire method, hypothesis testing includes path analysis, MSI transformation, single test, direct effect, indirect effect, path coefficient and determination coefficient (R2). The results showed that motivation and compensation had a positive and significant effect on job satisfaction and employee performance. Job satisfaction also has a positive and significant effect on employee performance. Simultaneously compensation, motivation affects job satisfaction and motivation, compensation, and job satisfaction affect employee performance. The results of the analysis show that the direct path of motivation has the strongest influence on employee performance as indicated by the regression coefficient of the highest (dominant) influence of 0.448.
PENGARUH PRODUK DAN SAPTA PESONA TERHADAP KEPUASAN PENGUNJUNG DI KAWASAN KOTA TUA JAKARTA Etty Nurwati; Lailatul Fitri
Eduturisma Vol 2 No 1 (2017): Eduturisma
Publisher : LPPM and Travel Operation Department Universitas Asa Indonesia

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Abstract

The purpose of this research is to know the influence of product and Sapta Pesona (“sevencharming points”) on visitor satisfaction both partially or simultaneously at Kawasan Kota Tua ofJakarta. The sample used in this research are visitors of Kawasan Kota Tua of Jakarta amounting 100respondens using accidental sampling technique. The analysis used for this research is multiple linearregression, validity test, reliability test, classical assumption test (normality, heteroscedasticity,multicolinearity, linearity tests) including F and t tests, correlation coefficient and coefficient ofdetermination (R2). From this analysis we can see that product and the Sapta Pesona (“sevencharming points”) influence the customer satisfaction both partially and simultaneously.
ENHANCING CUSTOMER SATISFACTION FOR WINTERHALTER DISHWASHERS Ryan Akmal Arisandi; Etty Nurwati; Agus Riyanto
Jurnal Manajemen dan Bisnis Performa Vol. 21 No. 2 (2024)
Publisher : UPT Publikasi Ilmiah UNISBA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29313/performa.v21i2.4446

Abstract

This study investigates the influence of product quality, after-sales service quality, and price perception on brand trust, mediated by customer satisfaction. Data was collected from 285 Winterhalter dishwasher customers using a purposive sampling method and a Likert scale questionnaire from December 2023 to February 2024. Employing Structural Equation Modeling (SEM) via SmartPLS, the analysis reveals that product quality, after-sales service quality, and price perception significantly impact customer satisfaction and brand trust, both directly and indirectly through customer satisfaction. High product quality enhances customer satisfaction and brand trust, while reliable after-sales service contributes positively to both. Competitive price perceptions that align with product value also boost satisfaction and trust. Managerially, businesses should prioritize continuous product innovation, robust after-sales services, and strategic price management to improve perceived value. These strategies are essential for achieving higher customer satisfaction and building strong brand trust, ultimately supporting sustainable growth and increased market share
Co-Authors AGUS RIYANTO Al Agus Kristiadi Ari Bintarto Didin Hafidhuddin MS Efendi Efendi Efendi Efendi Erliza Noor Intan Theresia Veronica Lailatul Fitri Nunung Nuryartono Pamuji Gesang Raharjo Rahmad Hartono Ryan Akmal Arisandi Sigit Dani Nugroho Triana Lestari Widyaningsih Widyaningsih