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All Journal International Journal of Public Health Science (IJPHS) IJCCS (Indonesian Journal of Computing and Cybernetics Systems) Jurnal Pengabdian Kepada Masyarakat (Indonesian Journal of Community Engagement) Jurnal Kesehatan Vokasional Jurnal Manajemen Informasi Kesehatan Indonesia (JMIKI) J-REMI : Jurnal Rekam Medik dan Informasi Kesehatan PELS (Procedia of Engineering and Life Science) International Journal of Health Science and Technology Physical Therapy Journal of Indonesia JMMR (Jurnal Medicoeticolegal dan Manajemen Rumah Sakit)
Savitri Citra Budi
Departemen Layanan Dan Informasi Kesehatan Sekolah Vokasi UGM
Humanities Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Health Professions Medicine & Pharmacology Neuroscience Nursing Public Health

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Journal : PELS (Procedia of Engineering and Life Science)

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Redesigning Mobile Application Interface Design Bethesda Hospital with Design Thinking Method: Perancangan Ulang Desain Antarmuka Aplikasi Mobile Rumah Sakit Bethesda Dengan Metode Design Thinking Asri, Dinda Isnaini; Saputro, Agung Dwi; Budi, Savitri Citra
Procedia of Engineering and Life Science Vol. 7 (2025): Prosiding Seminar Nasional dan Rakernas PORMIKI X
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/pels.v7i0.2233

Abstract

The ease of patient registration process and access to information in hospitals through technology is increasingly in demand. Bethesda Yogyakarta Hospital launched their mobile application in 2017, avaiable on Google Play Store and App Store. User responses varied from positive to negative. Some users gave negative responses, namely less user-friendly, limited features, and simple design compared to its competitors. To overcome this, this study aims to redesign the interface design of the Bethesda Hospital Mobile Application by prioritizing user needs through a design thinking approach. This research is categorized as Research and Development (R&D) and involves various data collection methods, including interviews, documentation studies, competitive analysis, and survey distribution. Data validity used source triangulation by involving the IT department of Bethesda Hospital Yogyakarta. At the empathize stage, researchers identified problems and user needs related to information and features that need to be improved. At the define stage, core problems were formulated, including adding application functions, features, information, and interface design. At the ideate stage, researchers generated creative ideas for application development solutions. At the prototype stage, a visualization design was created based on the the design development ideas. In the testing stage, the test results showed that users completed the scenario tasks, but there were still tasks that required more time to complete. This research resulted in a redesign of the Bethesda Hospital Mobile Application interface that can be used as a development reference. The application of each stage of the design thinking method can be used to design other information technology applications.
Co-Authors Agsari, Ardisa Lintang Ana Amirotun Solihah Antika, Tabita Asri, Dinda Isnaini Aulia, Farida Zulfi Azizah, Delia Nur Budi Sumanto Divi Galih Prasetyo Putri Fatwa Sari Tetra Hariyono Hariyono Indira Yeni Lilik Dwi Setyana Lutfan Lazuardi Natalia, Dewi Neri Faradina Nur Fadilah Nur Rokhman Nurhidayah, Novi Nuryati Nuryati Palimirmaningtyas, Titah Winengku Prima Asmara Sejati Putri, Dhea Edvy Permata Rahmah Nindyakinanti rosyada, dina fitriana Saputro, Agung Dwi Siti Alimah Sri Purwatiningsih Sunartini Sunartini Yuliana Yuliana