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All Journal Jurnal Ilmiah Poli Rekayasa Indonesian Journal of Electrical Engineering and Informatics (IJEEI) Jurnas Nasional Teknologi dan Sistem Informasi JOIV : International Journal on Informatics Visualization Jurnal RESTI (Rekayasa Sistem dan Teknologi Informasi) INVOTEK: Jurnal Inovasi Vokasional dan Teknologi JITSI : Jurnal Ilmiah Teknologi Sistem Informasi Jurnal Teknoif Teknik Informatika Institut Teknologi Padang Prosiding Seminar Nasional Sisfotek (Sistem Informasi dan Teknologi Informasi)
Hidra Amnur
Department Of Information Technology, Politeknik Negeri Padang, Padang, Indonesia
Automotive Engineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Education Electrical & Electronics Engineering Energy Engineering Industrial & Manufacturing Engineering Transportation

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Journal : JOIV : International Journal on Informatics Visualization

 1 
Customer Relationship Management and Machine Learning Technology for Identifying the Customer Hidra Amnur
JOIV : International Journal on Informatics Visualization Vol 1, No 1 (2017)
Publisher : Society of Visual Informatics

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (458.239 KB) | DOI: 10.30630/joiv.1.1.10

Abstract

Customer Relationship Management needed for the company to know their customer more closed, and make two-way communication between company and customer. in CRM solutions are multi-criteria decision-making analysis tools that do not require prior assumptions to explore the weights and performances among project risk, project management and organization performance, based on research framework of stimulus-organism response model. in this study, Machine learning with Support Vector Machine algorithm is currently for classification task due to its ability to model nonlinearities CRM Solutions. With Machine Learning and CRM, Bank X optimize their profit, with manage their more benefit customer or find a new customer or get their lost potential customer back.
Developing Online Learning Applications for People with Hearing Impairment Hidra Amnur; Yandri Syanurdi; Rika Idmayanti; Aldo Erianda
JOIV : International Journal on Informatics Visualization Vol 5, No 1 (2021)
Publisher : Politeknik Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30630/joiv.5.1.457

Abstract

To make a communication with a hearing-impaired person, who is someone who has a problem with hearing ability, a special form of communication using sign language is required in order to make the purpose of the conversation convey properly. It is clearly that providing a proper and appropriate education for hearing impaired person is very important. Android technology is the best and useful solution for hearing-impaired person in learning as today's technological developments. The purpose of this research was to make an Android-based application for hearing impaired person. Scrum method was used to find and utilize existing libraries as well as the needs for application development. This application provides various kinds of subject from videos and documents uploaded by the teachers. It can be downloaded of it, if it is needed. It means that the users can study anytime and anywhere without concerning of limited time and internet access. Other features of the application are quiz, make schedule, event, chat, memory game, and other features to maximize the online learning process for hearing-impaired person.
Co-Authors Afdal Rusdisyam Afrima Deki - Aldo Erianda Aldo Erianda Anggara Nasution Boby Putra Lubis Cipto Prabowo Deddy Prayama Dede Rahman Dedy Prayama Deni Satria Dwi Suci Amelia Dwiny Meidelfi Fajar Setyawan Fatma Adilla - Fazrol Rozi, Fazrol Febrina Agustin - Fitriani Fitriani Gusman, Taufik Hanriyawan Adnan Mooduto Humaira, Humaira Ikhsan Yusda Prima Putra Indri Rahmayuni Junaldi Junaldi Lilimiwirdi Lilimiwirdi Meidiana Shafira Muhammad Fajri Novadilastri Novita Sari Novri Novri Nuria Sisma Putri Primawati Primawati Rahmat Hidayat Rasyidah Rasyidah Rasyidah Rasyidah, - Rika Idmayanti Rita Afyeni Rita Afyenni Roberto Firman Ronal Hadi Roni Putra Safira Putri Nabila Sean Rayhan Variyetmi Wira Vebby Febrianto Vivi Hasti Mayanti Witri Handayani Yance Sonatha Yandri Syanurdi Yasri Aldi Yenida Yenida Yuhefizar Yuhefizar Zulka Hendri