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All Journal DERIVATIF Jurnal Ilmiah Ekonomi Islam Jurnal al-Ulum : Jurnal Pemikiran dan penelitian ke-Islaman KITABAH: Jurnal Akuntansi dan Keuangan Syariah Media Mahardhika OIKOS: Jurnal Kajian Pendidikan Ekonomi dan Ilmu Ekonomi Amwaluna Jurnal Ekonomi dan Keuangan Syariah Justisia Ekonomika Profit : Jurnal Kajian Ekonomi dan Perbankan Syariah Jurnal Ilmiah Edunomika (JIE) El-Qist : Journal of Islamic Economics and Business (JIEB) GUYUB: Journal of Community Engagement Jurnal Nasional Manajemen Pemasaran dan SDM Al-Qashdu: Jurnal Ekonomi dan Keuangan Syariah Jihbiz: Jurnal Ekonomi, Keuangan dan Perbankan Syariah IQTISHOD: Jurnal Pemikiran dan Hukum Ekonomi Syariah IJED: International Journal of Economy Development Research Assets Journal
Gufron, Moh Idil
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Religion Humanities Civil Engineering, Building, Construction & Architecture Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Industrial & Manufacturing Engineering Law, Crime, Criminology & Criminal Justice Library & Information Science Mechanical Engineering Social Sciences Other

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Analysis of Delivery Order Services in Increasing Sales from an Islamic Economics Perspective Maulida Ghina Faizah; Moh. Idil Ghufron
IQTISHOD: Jurnal Pemikiran dan Hukum Ekonomi Syariah Vol. 5 No. 1 (2026): Volume 5 Nomor 1 Tahun 2026
Publisher : STAI Al-Mas'udiyah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69768/ji.v5i1.250

Abstract

The popularity of delivery order services in Indonesia has increased rapidly alongside the shift of consumer behavior toward digital platforms. This phenomenon is not only observed in urban areas but is also increasingly evident among micro-scale culinary businesses in rural regions, such as Mie Jebew Julid in Desa Besuk. This study aims to analyze the role of delivery order services in increasing the sales of Mie Jebew Julid and to examine these service practices from an Islamic economic perspective. The research employed a qualitative descriptive approach with a case study method. The results indicate that the delivery order service significantly contributes to sales growth. From January to September 2025, an average of 31% of total sales came from delivery orders, peaking at 40%. Service quality analysis based on SERVQUAL dimensions showed positive results, particularly in reliability and responsiveness, although limited staff during peak hours posed challenges. From an Islamic economic perspective, the service practices align with the principles of amanah (trustworthiness), shidq (honesty), ‘adl (justice), and responsibility, reflected in clear information, timely delivery, and consumer care. The integration of professional service quality and Islamic ethical values fosters consumer trust, increases purchase frequency, and supports the sustainable growth of rural micro-scale culinary businesses.
Co-Authors Abdur Rahman Achmad Febrianto Ahmad Ali Bustomi Amirotil Ummah Arifin, Indana Fitriyatul Ariska Anggraini Dwi Nurul Hidayati Faizatul Aliyah Fathudin Fathudin Fitria Fitria Hanin Fara Atiqoh Holifah Inas Fahmiyah Irtifah Irtifah Ismi Lailiyatil Wardah Jui Amalia Maudy Sulis Setya Ningsih Maulida Ghina Faizah Moch. Rahmadtullah Muh. Hamzah Nur Hairi Riskina Fauziyah Saifuddin Shafwan Tsauri siti jamila Siti Maryam Siti Ruqayyah Sonia, Siti Ibra Sri Nurul Ulif Al Inayah Sulis Nada Wasilatul Maufiroh Yayi Wulandari Yunita Nurmelinda