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All Journal Jurnal Ilmiah Merpati (Menara Penelitian Akademika Teknologi Informasi) Lontar Komputer: Jurnal Ilmiah Teknologi Informasi Jurnal Edukasi dan Penelitian Informatika (JEPIN) JUITA : Jurnal Informatika Jurnal RESTI (Rekayasa Sistem dan Teknologi Informasi) Jusikom : Jurnal Sistem Komputer Musirawas Dielektrika : Jurnal Ilmiah Kajian Teori dan Aplikasi Teknik Elektro Tematik : Jurnal Teknologi Informasi Komunikasi Jurasik (Jurnal Riset Sistem Informasi dan Teknik Informatika) Jurnal Indonesia Sosial Teknologi Jurnal Sains dan Informatika : Research of Science and Informatic Jurnal Ilmiah Teknologi dan Komputer (JITTER) Jurnal Riset Multidisiplin Edukasi
Kadek Suar Wibawa
Program Studi Teknologi Informasi, Fakultas Teknik, Universitas Udayana
Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Law, Crime, Criminology & Criminal Justice Social Sciences Other

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Journal : Jurnal RESTI (Rekayasa Sistem dan Teknologi Informasi)

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Evaluasi Model Kematangan E-Government pada Layanan Publik Kecamatan di Indonesia Menggunakan Framewok SPBE I Made Sukarsa; Ida Bagus Ananda Paramartha; Anak Agung Ketut Agung Cahyawan; Kadek Suar Wibawa; Putu Gede Arya Sumertha Yasa; Ni Made Swasti Wulanyani; Ni Wayan Wisswani
Jurnal RESTI (Rekayasa Sistem dan Teknologi Informasi) Vol 4 No 2 (2020): April 2020
Publisher : Ikatan Ahli Informatika Indonesia (IAII)

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (521.412 KB) | DOI: 10.29207/resti.v4i2.1825

Abstract

The administration of Indonesian public services has entered the era of Industrial Revolution 4.0, which is a collaborative phase, requiring that every public service implement a service system base on digitization and integrated. The public service that has always been an open discussion is the PATEN Sub-District service. PATEN is a public service system that facilitates community access to get assistance related to population and licensing issues through the Sub-District. Based on PANRB Ministerial Regulation No. 5 of 2018 concerning SPBE Guidelines. SPBE is the framework of the Indonesian Government's Maturity Model, which assesses the level of maturity index in Local Government services. SPBE implementation only stops at the District level and has not touched the Sub-District level, so the SPBE research conducted on public services in the Sub-District. SPBE maturity evaluation has been re-mapped in public services so that not all domains and indicators used. Based on the SPBE mapping results, it produces two domains and four indicators that will use as an assessment of maturity. The data collection method used was a questionnaire. The results showed the evaluation of the maturity of the SPBE in public services in the Sub-District obtained a “Poor” category with a total index value of 1.47. Accordingly, it was necessary to provide recommendations and improvement strategies to increase the value of the SPBE index.
Co-Authors A. A. Made Arta Wijaya AA. Ketut Agung Cahyawan Wiranatha Adi Suandika Antara Aditama, I Putu Dede Raditya Aditya, I Nyoman Tri Agung Udayana Putra Aldi Pratama Alit Rangkan Nuaja, I Wayan Anak Agung Gede Maharta Pemayun Anak Agung Ketut Agung Cahyawan Anak Agung Ketut Agung Cahyawan Wiranatha Anak Agung Kompiang Oka Sudana Cahyawan Wiranatha, Anak Agung Ketut Chandra, Marceline Lionita Datar, Fandy Kusumaraditya Defri Gentia Dextiro, Kadek Deksy Diatmika, Nyoman Gede Rayka Sedana Dwi Suarjaya, I Made Agus G M Arya Sasmita Guna Saputra Gunawan, I Kadek Gusti Made Arya Sasmita I Dewa Made Laksana Putra I Gede Nyoman Ambara Yasa I Gede Yogi Adi Saputra I Gusti Agung Sagotri Mahadewi I Kadek Dwi Yatna Prayoga I Kadek Gunawan I Kadek Surya Widiakumara I Ketut Adi Purnawan I Ketut Adi Sugita I ketut Gede Darma Putra I Made Agus Dwi Suarjaya I Made Agus Guna Saputra I Made Aris Aditya Nugraha I Made Dony Trisnanjaya I Made Gede Suryadinatha I Made Indrayana, I Made I Made Sukarsa I Made Suryanata I Nengah Sweden I Nyoman Budiastra I Nyoman Piarsa I Pt. Pradnya Pratisditha Ning Parwa I Putu Abdi Purnawan I Putu Agung Bayupati I Putu Aix Cendana I Putu Andika Putra, I Putu Andika I Putu Sugi Almantara I Wayan Pande Agustiana Putra I Wayan Wahyu Ivan Mahendrajaya Ida Bagus Ananda Paramartha Ida Bagus Brama Barnawa Kurniawan, Laurensius Adi Kusuma Putra, I Made Dwika Laurensius Adi Kurniawan Luh Gede Sri Handayani Made Gandhi Arsawiguna Mahadiputra, Putu Gede Krisna Ni Kadek Ayu Wirdiani, Ni Kadek Ni Kadek Juniawatia Ni Luh Gede Midya Frangginie Ni Luh Putu Novi Ambariani Ni Made Suasti Wulanyani Ni Putu Ayu Oka Wiastini Ni Putu Sutramiani Ni Wayan Wisswani Nugraha, Made Adhi Satrya Nyoman Adi Muliawan Paramarta, I Putu Yandi Pemayun, Anak Agung Gede Maharta Pratama, I Gde Putu Harry Putra Pratama, I Putu Yoga pramesia Putri Isma Oktawiani Putu Denanta Bayuguna Perteka Putu Gede Arya Sumertha Yasa Putu Gede Arya Sumertha Yasa Putu Risanti Iswardani Putu Wira Buana Rey Bernard Sasmita, Gusti Made Arya Sonia Ginasari, Ni Luh Ayu Suadi Putra, I Nyoman Cahya Wibawa Suarnata Wahyu Putra, Putu Bayu Suarnata, I Gede Susila, Anak Agung Ngurah Hary Wijaksana, I Kadek Krisna