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Pelayanan Jasa Keperawatan: Tingkat Kepuasan Pasien pada Unit Rawat Inap Rumah Sakit Umum “dr. Slamet” Garut Lindayani Lindayani
Jurnal Inovasi Bisnis dan Kewirausahaan Vol 1 No 2 (2019): Business Innovation & Entrepreneurship Journal (Agustus)
Publisher : Entrepreneurship Faculty, Universitas Garut

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (529.563 KB) | DOI: 10.35899/biej.v1i2.59

Abstract

The present study looks at in-patient nursing service at Garut Regional Public Hospital dr. Slamet and patient satisfaction as viewed from the gap between service performance and patient expectations. Using a descriptive approach, the influence of in-patient nursing service on patient satisfaction was analyzed. Research data were collected through observation and questionnaires addressed to the patients. The results of the study lead to a conclusion that patients were satisfied with the in-patient nursing care they received. It is suggested that the hospital improve their responsiveness to patient complaints, provide information in simple and easy to understand language, improve the skills of medical personnel by providing regular education and training, improve patient safety and trust, improve service personnel skills such as knowledge in using disease diagnostic tools, hospitality skills, and communication skills.
Edukasi dan Gerakan Desa Sadar Akan Bahaya Penyakit Diabetes di Desa Jati-Garut Siva Hamdani; Setiadi Ihsan; Atun Qowiyyah; Abdullah Abdul Azfar Bin Mohd Roslan; Nur Syafiqah Binti Bakhitin; Lindayani Lindayani; Novriyanti Lubis
To Maega : Jurnal Pengabdian Masyarakat Vol 7, No 1 (2024): Februari 2024
Publisher : Universitas Andi Djemma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35914/tomaega.v7i1.2447

Abstract

Diabetes melitus merupakan penyakit yang disebabkan terganggunya produksi hormon insulin oleh organ pankreas. Diabetes melitus adalah salah satu penyebab kematian tertinggi di dunia dan di Indonesia. Pada tahun 2022, sebanyak 22594 masyarakat Garut terkena diabetes melitus dengan diadakannya kegiatan  penyuluhan ini guna memberikan edukasi kepada masyarakat desa Jati mengenai penyakit diabetes melitus dengan metode sharing session antara lain penyuluhan melalui presentasi materi, pretest dan posttest, pemberian brosur dan diadakan sesi tanya jawab oleh tim PKM Fakultas MIPA Universitas Garut. Kegiatan PKM ini diikuti 121 warga, setelah dilakukan perhitungan data hasil kegiatan menunjukkan bahwa masyarakat yang memahami penyakit diabetes terjadi peningkatan sebelum dan sesudah penyampaian materi yaitu dari 54,1% menjadi 74,96%. Serta memiliki kesadaran dan komitmen untuk menerapkan pola hidup sehat. Kegiatan ini merupakan kolaborasi dengan Mahasiswa University Pendidikan Sultan Idris Malaysia dan LAZNAS Bakrie Amanah dengan pembagian sembako sebagai penutup kegiatan untuk membantu dan meringankan beban ekonomi masyarakat desa Jati.
The Role of Innovation and Product Quality in Increasing Competitive Advantage Rifan Rahmat Ramdani; Galih Abdul Fatah Maulani; Lindayani Lindayani
Jurnal Inovasi Bisnis dan Kewirausahaan Vol 7 No 2 (2025): Business Innovation and Entrepreneurship Journal (May)
Publisher : Entrepreneurship Faculty, Universitas Garut

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35899/biej.v7i2.990

Abstract

This study is intended to test the influence of Product Innovation and Product Quality on Competitive Advantage in Leather Craft MSMEs in Sukaregang Garut Regency. The purpose of this study is to find out the influence of Product Innovation and Product Quality on Competitive Advantage in Sukaregang Leather Handicraft MSMEs in Garut Regency. The population in this study are MSME actors in the Leather Crafts of Garut Regency. The research method used in this study uses a quantitative approach with a non-experimental or survey research design. The sample used in this study is as many as 71 respondents, this study uses a questionnaire as a research tool distributed directly and using a google form to the respondents then processed using SPSS version 25 using the purposive sampling technique. This study uses a research instrument test, a classical assumption test, a multiple linear test and a hypothesis test. The results of the study stated that the product innovation variable had an influence of 23.7% on competitive advantage. The product quality variable has an influence of 22.9% on competitive advantage, and the variable of product innovation and product quality simultaneously has an influence of 28% on competitive advantage and 72% is influenced by other variables not mentioned in this study.
Analysis of the Influence of Financial Literacy and Financial Inclusion on MSME Performance Adi Adiansyah; Asri Solihat; Lindayani Lindayani
Jurnal Inovasi Bisnis dan Kewirausahaan Vol 7 No 3 (2025): Business Innovation and Entrepreneurship Journal (August)
Publisher : Entrepreneurship Faculty, Universitas Garut

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35899/biej.v7i3.1043

Abstract

This research is motivated by the fact that the majority of MSMEs in Garut Regency are micro-sized, representing 86%. The purpose of this study is to determine the influence of financial literacy, financial inclusion, and financial management on the performance of MSMEs in Garut Regency. The research method used is descriptive analysis using SEM-PLS, where the analysis used in this study is the outer model test, the inner model test, and the hypothesis test carried out by determining the r-square, f-square, and t-statistic values. The sample in this study was 100 MSMEs in Garut Regency registered as MSMEs with NIB (Entrepreneurship Identification Number). The findings of this study indicate that financial literacy does not significantly influence MSME performance. Meanwhile, financial inclusion and financial management have a significant positive effect.
The Influence of Product Quality and Service Quality on Consumer Satisfaction Putri Rahmawati; Asri Solihat; Lindayani Lindayani
Jurnal Inovasi Bisnis dan Kewirausahaan Vol 7 No 4 (2025): Business Innovation and Entrepreneurship Journal (November)
Publisher : Entrepreneurship Faculty, Universitas Garut

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35899/biej.v7i4.1156

Abstract

The culinary industry is one of the fastest-growing sectors in Indonesia and plays an important role in supporting the development of the creative economy. One traditional culinary product that remains popular is green banana. However, the rise of modern food trends and increasingly intense competition in the culinary business requires traditional food entrepreneurs to continuously innovate in order to maintain their existence. Mamayu Pisang Ijo is one of the home-based culinary businesses that focuses on product quality and service quality as its main strategies to enhance customer satisfaction and maintain customer loyalty. This study aims to determine the influence of product quality and service quality on customer satisfaction at Mamayu Pisang Ijo. The research employed a quantitative approach with a survey method. A total sample of 176 respondents was obtained using the Slovin formula, and data were collected through an online questionnaire using a Likert scale. Data analysis was conducted using SPSS through validity tests, reliability tests, multiple linear regression, t-tests, F-tests, and coefficient of determination analysis. The results show that product quality and service quality simultaneously have a significant effect on customer satisfaction, with an F-value of 120.842, which is higher than the F-table value of 2.27. In addition, the Adjusted R² value of 0.583 indicates that 58.3% of the variation in customer satisfaction can be explained by the two variables. These findings suggest that improving product and service quality is essential to maintaining customer satisfaction, suggesting that businesses like Mamayu Pisang Ijo must continue to improve the quality offered to remain competitive in the culinary industry. Moreover, this research serves as a reference for traditional culinary businesses in designing marketing strategies based on product and service quality to increase competitiveness. This study also contributes to the academic literature on consumer behavior in traditional culinary industries amid modern competition.