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Journal : Journal of International Conference Proceedings

The Influence of Smart Tourism Destinations on Revisit Intention Sugandini, Dyah; Oetomo, Hadi; Ambarwati, Sri Dwi Ari; Yodhatama, Muktiarya; Pamuji, Windy Anindya
Journal of International Conference Proceedings Vol 6, No 6 (2023): 2023 WIMAYA Yogyakarta Proceeding
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/jicp.v6i6.2833

Abstract

This research analyzes tourists’ revisit intentions at Indonesia’s Kulon Progo tourist attraction. Intention to revisit is predicted by smart tourism destination and destination image. The mediating effect of destination image on the intention to revisit is also analyzed in this research. This research is quantitative research using a survey of respondents. This study included 200 respondents who visited tourist destinations in the Kulonprogo area. The data analysis technique uses PLS-SEM. The research results show that the revisit intention model, influenced by smart tourism destination and destination image, is acceptable. Destination image affects directly to revisit intention. STD affects the destination image, and STD affects the revisit intention to Kulonprogo destination.
Analysis of e-Service Quality, e-Trust, Promotion, e-Customer Satisfaction, and e-Customer Loyalty of Flip Application Customers in the Special Region of Yogyakarta Prasetyo, Edo Budi; Oetomo, Hadi; Liestyana, Yuli; Sukarno, Agus; Sutanto, Hery
Journal of International Conference Proceedings Vol 6, No 6 (2023): 2023 WIMAYA Yogyakarta Proceeding
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/jicp.v6i6.2642

Abstract

This research aims to find the effect of service quality, e-trust, and promotion on customer loyalty mediated by e-customer satisfaction with the Flip application in the Special Region of Yogyakarta. This research uses purposive sampling techniques. The number of samples used in this research was 105 respondents. The data analysis tool used in this research is Partial Least Square (PLS). The results in this study are (1) e-service quality positively affects customer satisfaction, (2) e-service quality positively affects customer loyalty, (3) e-trust positively affects customer satisfaction, (4) e-trust positively affects customer loyalty, (5) promotion positively affects customer satisfaction (6) e-customer satisfaction positively affects customer loyalty (7) e-service quality positively affects customer loyalty through e-customer satisfaction (8) e-trust positively affects customer loyalty through e-customer satisfaction (9) promotion positively affects customer loyalty through e-customer satisfaction. The research team suggests that Flip companies pay more attention to e-service quality through several indicators, such as improving the application to avoid frequent errors, compensating users if an application system error occurs during transactions, and providing better service assistance contacts.
Analysis of e-Service Quality, e-Trust, Promotion, e-Customer Satisfaction, and e-Customer Loyalty of Flip Application Customers in the Special Region of Yogyakarta Prasetyo, Edo Budi; Oetomo, Hadi; Liestyana, Yuli; Sukarno, Agus; Sutanto, Hery
Journal of International Conference Proceedings Vol 6, No 6 (2023): 2023 WIMAYA Yogyakarta Proceeding
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/jicp.v6i6.2642

Abstract

This research aims to find the effect of service quality, e-trust, and promotion on customer loyalty mediated by e-customer satisfaction with the Flip application in the Special Region of Yogyakarta. This research uses purposive sampling techniques. The number of samples used in this research was 105 respondents. The data analysis tool used in this research is Partial Least Square (PLS). The results in this study are (1) e-service quality positively affects customer satisfaction, (2) e-service quality positively affects customer loyalty, (3) e-trust positively affects customer satisfaction, (4) e-trust positively affects customer loyalty, (5) promotion positively affects customer satisfaction (6) e-customer satisfaction positively affects customer loyalty (7) e-service quality positively affects customer loyalty through e-customer satisfaction (8) e-trust positively affects customer loyalty through e-customer satisfaction (9) promotion positively affects customer loyalty through e-customer satisfaction. The research team suggests that Flip companies pay more attention to e-service quality through several indicators, such as improving the application to avoid frequent errors, compensating users if an application system error occurs during transactions, and providing better service assistance contacts.
The Influence of Smart Tourism Destinations on Revisit Intention Sugandini, Dyah; Oetomo, Hadi; Ambarwati, Sri Dwi Ari; Yodhatama, Muktiarya; Pamuji, Windy Anindya
Journal of International Conference Proceedings Vol 6, No 6 (2023): 2023 WIMAYA Yogyakarta Proceeding
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/jicp.v6i6.2833

Abstract

This research analyzes tourists’ revisit intentions at Indonesia’s Kulon Progo tourist attraction. Intention to revisit is predicted by smart tourism destination and destination image. The mediating effect of destination image on the intention to revisit is also analyzed in this research. This research is quantitative research using a survey of respondents. This study included 200 respondents who visited tourist destinations in the Kulonprogo area. The data analysis technique uses PLS-SEM. The research results show that the revisit intention model, influenced by smart tourism destination and destination image, is acceptable. Destination image affects directly to revisit intention. STD affects the destination image, and STD affects the revisit intention to Kulonprogo destination.
The Effect Of Electronic Word Of Mouth, Self Congruity And Brand Awareness On E-Purchase Intention In Crsl Brands (Survey On Tiktok Shop User Students In Sleman Regency, Yogyakarta) Putri, Anastasia Ines Chyntia; Darpito, Surpiko Hapsoro; Oetomo, Hadi; Sutanto, Hery
Journal of International Conference Proceedings Vol 7, No 4 (2024): 2024 Wimaya Yogyakarta Proceeding
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/jicp.v7i4.3538

Abstract

This study aims to determine the effect of electronic word of mouth (eWOM), self-congruity, and brand awareness on e-purchase intention for the CRSL brand. The data collection technique employed is non-probability sampling with a purposive sampling method. The data analysis method in this study uses multiple regression analysis techniques through SPSS 23. This research adopts a causal associative design using a quantitative approach. The population in this study consists of all students who use TikTok Shop and are familiar with the CRSL brand in Sleman Regency, Yogyakarta. The sample size used in this study is 100 respondents. The results reveal that eWOM, self-congruity, and brand awareness collectively have a positive and significant effect on e-purchase intention. Furthermore, eWOM individually has a positive and significant effect on e-purchase intention, self-congruity has a positive and significant effect on e-purchase intention, and brand awareness also has a positive and significant effect on e-purchase intention
Analysis of Green Marketing Mix and the Purchase Intention of Environmentally Friendly Product Dewi, Alivia Zahra Kirana; Liestyana, Yuli; Wahyuningsih, Tri; Utami, Yekti; Oetomo, Hadi; Tugiyo, Tugiyo; Sudaryatie, Sudaryatie
Journal of International Conference Proceedings Vol 7, No 4 (2024): 2024 Wimaya Yogyakarta Proceeding
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/jicp.v7i4.3757

Abstract

The study aims to analyze the effect of green marketing on the purchase intention of environmentally friendly products. The variables used are green product, green price, green place, green promotion, and purchase intention. This research uses quantitative methods. The data collection method was a questionnaire distributed to 132 respondents who knew about environmentally friendly products. The analytical method used is multiple regression analysis. The results of this research show that green products, green prices, and green promotions have a positive effect on purchase intention. Meanwhile, green places do not positively influence purchase intention. Green places do not affect purchase intention because the location or distribution of environmentally friendly products is not a consideration for potential buyers. Several factors may have caused the green place not positively to affect purchase intention. However, researchers have not examined this; it is hoped that future researchers can examine the phenomenon of green places not positively affecting purchase intention.
Sustainable Social Supply Chain Practices and Operational Performance in The Manufacturing Industry in Sleman Wahyuningsih, Tri; Liestyana, Yuli; Utami, Yekti; Oetomo, Hadi; Tugiyo, Tugiyo
Journal of International Conference Proceedings Vol 8, No 6 (2025): 2025 WIMAYA Yogyakarta Proceeding
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/jicp.v8i6.4425

Abstract

This research aims to explore how Sleman Regency's manufacturing sector operates in relation to sustainable social supply chain practices (SSSCPs).  The primary data used in this investigation were obtained from questionnaires.  After the data was gathered, the connection between the variables was examined using linear regression analysis. The analysis's findings show that operational performance (OP) is positively impacted by sustainable social supply chain practices (SSSCPs). With a small sample size of 37, the generalizability of this study is limited to medium- and large-scale manufacturing industries in Sleman Regency that have been in operation for at least ten years.  However, by examining these connections in a developing nation, this study offers a fresh viewpoint. By investigating the impact of sustainable social supply chain practices (SSSCPs) on operational performance (OP) in the industrial sector of Sleman Regency, this study adds to the body of literature.  From a practical standpoint, this study helps manufacturing firms understand The value of applying measures that promote social responsibility within sustainability to enhance overall competitiveness and operational performance.
Does Dynamic Capability Lead to Sustainable Innovation Performance in Smes? Liestyana, Yuli; Wahyuningsih, Tri; Utami, Yekti; Oetomo, Hadi; Tugiyo, Tugiyo
Journal of International Conference Proceedings Vol 8, No 6 (2025): 2025 WIMAYA Yogyakarta Proceeding
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/jicp.v8i6.4391

Abstract

These researchers analyzed micro, small, and medium enterprises (MSMEs) in Bantul Regency, Indonesia, to determine whether dynamic capabilities have a positive impact on sustainable innovation performance.  In general, MSMEs in Indonesia play a crucial role in sustaining a resilient economy, which has proven to be able to withstand uncertain conditions. In developing countries such as Indonesia, MSMEs are expected to effectively manage both internal and external resources to achieve a sustainable competitive advantage. In this study, data were collected from 176 MSMEs that met the criteria of possessing dynamic capabilities in four main aspects: sensing capabilities, learning capabilities, integrating capabilities, and coordinating capabilities. The respondents in this study were managers or owners of MSMEs. Using regression analysis, the researchers found that these four aspects had a positive effect on the sustainable innovation performance of MSMEs in Bantul Regency. Thus, it has been proven that managing all aspects of dynamic capabilities is a strategic step to improve MSME performance, especially in terms of sustainable innovation.