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All Journal JURNAL HOSPITALITI DAN PARIWISATA JURNAL UMBANUA Jurnal Pengabdian pada Masyarakat International Journal of Tourism and Hospitality in Asia Pasific Seminar Nasional Produk Terapan Unggulan Vokasi EDUCATIONE: Journal of Education Research and Review Jurnal Ragam Pengabdian
Diane Tangian
POLITEKNIK NEGERI MANADO JURUSAN PARIWISATA
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Pengembangan Community Based Tourism di Desa Sarawet Kecamatan Likupang Timur Kabupaten Minahasa Utara Jemmy Pangemanan; Silvana Wewengkang; Altje Tuwaidan; Diane Tangian
HOSPITALITI DAN PARIWISATA Vol 5 No 2 (2022): JURNAL HOSPITALITI DAN PARIWISATA
Publisher : PolimdoSains

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35729/jhp.v5i2.111

Abstract

Sarawet Village is located in the East Likupang sub-district, has a natural beauty that can be developed as a marine tourism object. There are manggrove forests, and coral reefs that are attractive for tourists to carry out tourism activities such as exploring mangrove forests, canoes, snorkeling and diving. In addition, Sarawet Village also has interesting historical, artistic and cultural values ​​to support tourism activities. Seeing the existing tourism potential, the central government set Likupang as one of the priorities for developing national-scale tourist destinations by being designated as a Special Economic Zone (SEZ). The Sarawet Village Government, in an effort to support the program, is currently developing a mangrove tourism destination using village fund allocations. In the management of tourism involves aspects that support the success of tourism, such as physical or geographical aspects, tourism attractiveness, accessibility, activities, facilities, accommodation, human resources, promotion, regulation, socio-cultural and economic. All of these aspects have a very important role, they are interconnected and influence each other. The application of CBT-based tourism is an approach to tourism development with participatory planning. What is meant by CBT is tourism that involves local communities by providing opportunities to manage and develop tourism, either directly or indirectly that has links with industry or tourism businesses, so that the distribution of profits is evenly distributed to communities in rural / coastal areas and small islands. The problem that occurs today is that public knowledge about tourism and how to manage the existing potential is still very low. Based on the foregoing, this study aims to analyze the potential of tourism objects, examine the participation of local communities in the management of tourism objects in an effort to improve the economy and welfare, then determine a CBT-based management strategy. This research is a descriptive study where the data obtained are tabulated and then described. Keywords : Tourism, Community based Tourism, Tourism potential
Pemodelan Sistem Terintegrasi Lembaga Sertifikasi Profesi Politeknik Negeri Manado Untuk Pengembangan WEB Dengan Metode Rapid Application Development (RAD) Diane Tangian; Edwin Lumunon; Dimas Ero Permana
Prosiding Seminar Nasional Produk Terapan Unggulan Vokasi Vol 1 No 1 (2022): Prosiding Seminar Nasional Produk Terapan Unggulan Vokasi Politeknik Negeri Manad
Publisher : Pusat Penelitian dan Pengabdian Kepada Masyarakat Politeknik Negeri Manado

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (785.797 KB)

Abstract

Manado State Polytechnic’s LSP (Institution of Professional Certification ) is an institution within Manado State Polytechnic that runs its function to do competence tests at each TUK (Competence Test Place) according to MUK (Competence Test Material). Students who are at their last semester will be tests their competence based on their field of study. Sometimes the tests are conduct online which leads to the need of website system that contain MUK. The system shoould also cope with scoring of the students and their pass or not pass status. These data will be reported to BNSP (National Institution of Professional Certification). So, website and its application is a need to cope with competence test processes, from TUK data, MUK materials, up until recapitulation of students that has K or BK status, which will be reported to BNSP. During website development, it needs a well organized system modelling. The modeling is planned to be fast as the system is in urgent. Since the system is not a large one, the development could be done using Rapid Application Development (RAD). The system will be used in logical design as well as physical design, to become a full functional and responsive system.
Pelatihan Peran Waiter Dalam Upaya Meningkatkan Mutu Pelayanan Di Restoran Danau Bulilin Kabupaten Minahasa Tenggara Diane Tangian; Dianne O. Rondonuwu; Altje E. Tuwaidan
JURNAL UMBANUA Vol 2 No 2 (2022): JURNAL UMBANUA POLITEKNIK NEGERI MANADO
Publisher : Pusat Penelitian dan Pengabdian Kepada Masyarakat Politeknik Negeri Manado

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Danau Bulilin berada di bagian tengah dari pemukiman masyarakat Desa Kali dan Desa Betelen Satu. Ciri khas Wisata kuliner Danau Bulilin adalah ikan mujai bakar rica. Setiap restoran yang ada menawarkan menu tersebut. Hal ini ditunjang dengan keberadaan masyarakat sekitar yang mengembangkan tambak ikan mujar di danau tersebut. Tipe restoran yang ada di Danau Bulilin adalah family type restaurant. Suatu restoran sederhana yang menghidngkan makanan dan minuman dengan harga tidak mahal, terutama disediakan untuk tamu-tamu keluarga maupun rombongan. Permasalahan yang terjadi adalah masyarakat yang terlibat dalam usaha kuliner di Danau Bulilin kurang memahami cara pelayanan yang baik. Hal ini akan berpengaruh terhadap kepuasan pelanggan, dan secara otomatis akan berdampak pada keberlanjutan wisata kuliner Danau Bulilin. Berdasarkan masalah tersebut di atas, solusi yang ditawarkan adalah memberikan pelatihan tentang kriteria seorang waiter, memberikan pelatihan tentang prosedur pelayanan, dan memberikan pelatihan tentang tahapan operasional restoran.
LEGAL PROTECTION FOR TOURISTS IN AIR-TRAVEL TOUR PACKAGES IN INDONESIA: MAPPING AIRLINE RIGHTS–OBLIGATIONS AND THE NEED FOR JOINT LIABILITY STANDARDS Diane Tangian; Bernadain Dainty Polii; Immanuel Christian Pontorondo; Bervie Fransel Rondonuwu
EDUCATIONE Volume 4, Issue 1, January 2026
Publisher : CV. TOTUS TUUS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59397/edu.v4i1.184

Abstract

Air transportation is the backbone of tourist mobility in Indonesia, particularly within tour packages that bundle flights, accommodation, and destination activities. When disruptions occur—such as delays, cancellations, schedule changes, or overbooking—tourists often suffer “chain losses,” including forfeited hotel bookings and prepaid activities. Although Indonesia has sectoral legal instruments (aviation, tourism, and consumer protection), responsibility allocation in multi-party tour packages remains fragmented, creating uncertainty regarding who must compensate tourists beyond the airline ticket. This study aims to analyze the scope and limits of airline rights and obligations in flight-based tour packages, and to evaluate the adequacy of legal protection for tourists within tripartite relations involving airlines, travel agents, and destination service providers. Using a normative juridical method—combining statute and conceptual approaches with legal principle analysis—this research maps relevant norms and tests their coherence against principles of fairness, legal certainty, and consumer protection. The findings indicate that normative protection formally exists, yet implementation is ineffective because integrated contract standards are absent and joint liability among tourism businesses is not explicitly regulated. The study concludes that regulatory harmonization is required, alongside standardized tour-package contracts that clearly stipulate rights, obligations, risk allocation, compensation mechanisms for chain losses, and accessible dispute resolution. Future research should incorporate empirical case analysis of dispute outcomes, comparative models of joint liability in other jurisdictions, and regulatory impact assessments to test feasibility and enforcement pathways.
Dekonstruksi Pangan Lokal: Rancang Bangun Susu Tempe Rempah sebagai Produk Gastronomi Berkelanjutan Berbasis Inovasi Pangan Fungsional Elroy Edgar Waraney Karinda; Diane Tangian; Silvana A. Wewengkang
Jurnal Ragam Pengabdian Vol. 3 No. 2 (2026): Mei-Agustus, Sustainable Development Goals (SDGs): Multidisciplinary Perspectiv
Publisher : Lembaga Teewan Journal Solutions

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62710/3ahdwz41

Abstract

This research is motivated by the stigma of tempeh as a lower-class food and the dependence on plant-based milk tied to high-carbon-footprint imported products. This study aims to design a tempeh deconstruction method to produce functional plant-based milk free from beany flavor, and to integrate it as a sustainable gastronomy icon in wellness tourism in North Sulawesi. Using a Research and Development method, the processing involves preparation, extraction and homogenization, local spice infusion, dual filtration, and aeration. Three formulations were sensorially tested using a hedonic scale (1-5) by 26 panelists: F1 (1:3 ratio), F2 (1:4 ratio), and F3 (1:5 ratio). The results show that the optimal formulation is F3 with a 1:5 ratio, achieving a 100% preference level in color, aroma, and taste, and 96.15% in texture. Steaming tempeh for 20 minutes with pandan leaves, along with a strategic increase in local spice concentration, successfully inactivated lipoxygenase enzymes and completely masked the beany aroma. Dual filtration and aeration using a hand frother also succeeded in eliminating coarse fibers, producing a very smooth and light emulsion texture. This innovative product has high commercial potential as a local plant-based milk alternative to support sustainable health tourism.    
Analysis of Potential Tourism Attractions in Manado City Diane Tangian; Bernadain D. Polii; Seska M.H. Mengko
International Journal of Tourism and Hospitality in Asia Pasific Vol 3, No 1 (2020): International Journal of Tourism and Hospitality in Asia Pasific (IJTHAP)
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/ijthap.v3i1.731

Abstract

The tourism industry is currently experiencing significant progress as can be seen from the number of annual tourist visits that has increased. The number of tourists visiting the city of Manado in 2015 was 1,103,081 tourists, in 2016 it was 1,531,505 and in 2017 it increased to 1,786,499 tourists. The increased number of tourist visits will certainly have a positive impact on economic growth and social welfare. The tourism industry is said to be successful if the number of tourist visits increases. With the increase in the number of tourist visits, the economy and welfare of the people will also increase. The longer tourists stay, the more money they spend on shopping. Seeing the potential of the tourism industry, it is necessary to identify the existing potential objects and tourist attractions so that tourists who visit have a variety of tourist attractions offered. In addition, it is also to maintain the environmental sustainability of Bunaken tourism objects from the pressure of the number of tourist visits that exceeds the carrying capacity limit. The utilization of the potential objects and tourist attractions, starting from natural, artificial, historical, artistic and cultural tourism must be carried out optimally. The assessment of the potential of the tourist objects and attractions is carried out by using the table of assessment criteria for potential objects and natural attractions of the Department of Forestry.
Co-Authors Altje Tuwaidan Bernadain D. Polii Bernadain Dainty Polii Bervie Fransel Rondonuwu Dianne O. Rondonuwu Dimas Ero Permana Edwin Lumunon Elroy Edgar Waraney Karinda Immanuel Christian Pontorondo Jemmy Rudolf Pangemanan Seska M.H. Mengko Silvana A. Wewengkang Silvana Wewengkang