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Journal : Jurnal Mantik

IT-Helpdesk System Design With Waterfall Model (Case Study : Agung Podomoro Group): IT-Helpdesk System Design With Waterfall Model (Case Study : Agung Podomoro Group) Siti Nur Khasanah; Sandra Jamu Kuryanti; Hermanto Hermanto; Cep Adiwihardja
Jurnal Mantik Vol. 4 No. 1 (2020): May: Manajemen, Teknologi Informatika dan Komunikasi (Mantik)
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (431.626 KB)

Abstract

Agung Security Podomoro Group is a company that uses a lot of electronic inventory, so there are quite a lot of inventory problems that must be dealt with, as long as there is an inventory problem the user or admin of the location submits to Asset Management, by telephone, or other communication tools, then Asset management does and submit to Technical support. Due to the large number of inventory reports that are damaged often the handling of technical support is not handled properly. Therefore it is necessary to have a system that becomes a working benchmark that records damage reports accompanied by a history record so that if there is a similar damage it is easier to handle. In this study a Web-based Help Desk System was designed to deal with existing problems. The website is made based on PHP and uses a MySQL database. The development method that the author uses in designing the web-based Helpdesk System at Agung Podomoro use the Waterfall model.
Design and Build a Child's Learning Room Application, in Increasing Learning Motivation Based on Android Antonius Yadi Kuntoro; Hermanto Hermanto
Jurnal Mantik Vol. 4 No. 3 (2020): November: Manajemen, Teknologi Informatika dan Komunikasi (Mantik)
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/mantik.Vol4.2020.1011.pp1788-1796

Abstract

Millennials are often associated with the term “kids zaman now” or "children of today." If we associate today's children with previous habits, then we will find different things there. It affects their motivation to study at school. While teaching in schools still uses a conventional model, better known as Teacher-Centered Learning (TCL), the model is boring for today's students. As a result, many students today find it challenging to understand the lessons learned at school, and arriving at their homes is again preoccupied with their gadgets and forgetting the subject matter learned in school. Children's Learning Room application ranging from early childhood to elementary and junior high school students can provide a pleasant atmosphere in the child's learning process; besides, this App can be played without any difficulty by the child in its use. At the app creation stage, there are three stages of testing: functional testing, device testing, and user interest testing. From due diligence using questionnaires from 30 respondents from three professions, namely students, teachers, and parents of students with 12 questions asked on the questionnaire, most respondents agreed, or positive responses got 95.4% of the responses strongly agreed. It can be said that this Children's Learning Room Application is suitable for early childhood to elementary school children computer technology.