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All Journal Jurnal Informatika dan Teknik Elektro Terapan Jurnal Edik Informatika : Penelitian Bidang Komputer Sains dan Pendidikan Informatika Informatika Mulawarman: Jurnal Ilmiah Ilmu Komputer International Journal of Artificial Intelligence Research JOURNAL OF INFORMATICS AND TELECOMMUNICATION ENGINEERING JITK (Jurnal Ilmu Pengetahuan dan Komputer) JOURNAL OF APPLIED INFORMATICS AND COMPUTING JIPI (Jurnal Ilmiah Penelitian dan Pembelajaran Informatika) METIK JURNAL Vocatech : Vocational Education and Technology Journal Jurnal Sosial Humaniora Sigli Jurnal Computer Science and Information Technology (CoSciTech) International Journal of Engineering, Science and Information Technology Bulletin of Computer Science Research JUTECH : Journal Education and Technology Multidiciplinary Output Research for Actual and International Issue (Morfai Journal) TECHSI - Jurnal Teknik Informatika Journal of Information Technology (JINTECH) Jurnal Teknologi Terapan and Sains 4.0 Journal of Computer Engineering, Electronics and Information Technology Journal Of Artificial Intelligence And Software Engineering Jurnal Informatika: Jurnal Pengembangan IT Journal of Tourism Sciences, Technology and Industry Jurnal Malikussaleh Mengabdi Teewan Journal Solutions Proceeding of The International Conference on Electrical Engineering and Informatics Proceedings of International Conference on Multidisciplinary Engineering (ICOMDEN) Proceedings of Malikussaleh International Conference on Multidisciplinary Studies (MICoMS)
Muhammad Fikry
Teknik Informatika Universitas Malikussaleh
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Journal : jurnal computer science and information technology coscitech

 1 
Real-time Responses System Dalam Peningkatan Pelayanan Rumah Sakit Arun Lhokseumawe Menggunakan Metode Natural Language Processing: Studi Kasus pada Rumah Sakit Arun untuk Meningkatkan Kecepatan Pelayanan Silfa Maharani Br Padang; Muhammad Fikry; Zahratul Fitri
Computer Science and Information Technology Vol 5 No 3 (2024): Jurnal Computer Science and Information Technology (CoSciTech)
Publisher : Universitas Muhammadiyah Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37859/coscitech.v5i3.8359

Abstract

Abstract Based on information from the Central Statistics Agency, the population of of Lhokseumawe City reached 191,396 people in 2022, which requires Rumah Sakit Arun Lhokseumawe to enhance its healthcare services to the community. The increase in population presents challenges for the hospital in addressing patients with health issues. Therefore, the author proposes the development of a "Real-Time Responses" system to improve services at Rumah Sakit Arun by utilizing Natural Language Processing (NLP) methods. This system aims to assist patients and the public in seeking information related to health and services available at the hospital. The approach used in developing the chatbot Long Short Term Memory (LSTM) is a component of NLP technology. NLP, in turn, is a field of artificial intelligence (AI) that allows computers to comprehend human text and speech. This technology combines linguistic computation with statistical models, machine learning, and deep learning, allowing computers to process human language in text or voice form and fully comprehend the meaning and sentiment of the writer or speaker. By applying this technology, it becomes expected that communication between the hospital and the community will become more effective, and access to health information can be obtained more quickly, supporting the enhancement of healthcare service quality in Lhokseumawe. Keywords: chatbot, NLP, LSTM, Arun Lhokseumawe, information
Co-Authors Aldo januansyah. H Amalia, Iklasni Ananda, Silvia Angela, Angela Annisa Annisa Annisa Helmina Aprian Gigin Prasetia Ar Razi Asrianda Asrianda Asrianda, Asrianda - Aynun, Nur Azzahra Iskandar, Farah Budi Bahreisy Bustami Bustami Bustami Chrisnata Manihuruk Cut Ita Erliana Dahlan Abdullah David Fadlianda Dessayani Putri Dimas Pratama, Dimas Dyah Ika Rinawati Ella Suzanna Erwanda, Ade Putra Eva Darnila Fadlisyah Fadlisyah Faiz Syukri Arta Faiz Fajar Rivaldi Chan Fajriana, Fajriana Faradilla, Cut Meutia Febi Yanto Ferdy Saputra Gusti, Siska Kurnia Hadi Iskandar Hafizh Al Kautsar Aidilof Hamdhana, Defry Hanif, Wan Muhammad Hasan Tahir Hasbi, Yusrizal Helmi Naluri Herman Fithra Hidayatsyah Hidayatsyah Hizamrul jaen Hutagalung, Yorio Arwandi Wisdom Ibnu Khaldun Ida Wahyuni Ima Pratiwi Imam Rosadi Irfan Sahputra Iskandar, Fahra Azzahra Ismail Ismail Khaidar, Al Khairina, Jikti Kurnia Amanda, Destiara Kurniawati Kurniawati Lidya Rosnita Lutfi, Raihansyah Luthvy Ilhamdi M Ishlah Buana Angkasa Maharani, Silfa Mardiansyah, M Rizki Maulana, OK Muhammad Majid Mhd Firza Ryzaaldy Muchlis Abdul Muthalib Muhammad Al Imran Muhammad Dastur Muhammad Iqbal Muhammad Iqbal Muhammad Iqbal Maulana Muhammad Sapriadi Muhammad Yani, Muhammad Mukhlis Mukhlis Muqarrabin, Khalis Al Nazwa Aulia NELI SUSANTI, NELI Nunsina Nura Usrina Nurdin Nurdin nuryana nuryana, nuryana Rahma, Mutiara Raihansyah, Khananda Ramadhani, Ramadhani - Rauzana, Rauzana - Rifkial Iqwal Rini meiyanti Risawandi, Risawandi Rizal S.Si., M.IT, Rizal Rizki Suwanda Romi Asmara Rozzi Kesuma Dinata Safwandi Safwandi Said Fadlan Anshari Sari, Cut Jora Sembiring, Vivi Dista Br Silfa Maharani Br Padang Siti Hajar Siti Ramadhani Subhan Hartanto Subhan Hartanto Sudirman Sudirman Sujacka Retno Sukma Rizki Surya Agustian Tarigan, Anggun Kinanti Taufiq Taufiq Taufiqurrahman Taufiqurrahman Tejas Shinde Umar Khalil Utomo, Muhammad Fikri Wahdana, Aldi Yani, Muhamamd Yesy Afrillia Yesy Afrillia Yulinazira, Ulfa Yusra Yusra, Yusra Yusriyana, Yusriyana Zahratul Fitri Zara Yunizar zulfhazli zulfhazli