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All Journal Jurnal Ekonomi dan Bisnis Share : Journal of Service Learning Jurnal Sains Sosio Humaniora MABIS: Manajemen dan Bisnis Jurnal Ekonomi dan Manajemen International Journal of Economics Development Research (IJEDR) Jurnal Layanan Masyarakat (Journal of Public Service) Jurnal Pengabdian dan Peningkatan Mutu Masyarakat (JANAYU) Warta Pendidikan : Jurnal Pendidikan dan Budaya Jurnal Manajemen Sains dan Organisasi (JMSO) Jurnal Sosial dan Teknologi Ar-Ribhu: Jurnal Manajemen dan Keuangan Syariah Jurnal Relevansi : Ekonomi, Manajemen dan Bisnis Eduvest - Journal of Universal Studies International Journal of Economic Research and Financial Accounting Recent in Engineering Science and Technology International Journal of Economics, Accounting, and Management Jurnal of Islamic Economic Studies
Sugeng Mulyono
Universitas Gajayana Malang
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Knowledge, Leadership, and Experience: Determinants of Patient Safety Culture Ni Luh Putu Asrini Dewi; Endang Suswati; Sugeng Mulyono
Jurnal Relevansi : Ekonomi, Manajemen dan Bisnis Vol 10 No 1 (2026): Jurnal Relevansi: Ekonomi, Manajemen dan Bisnis
Publisher : LPPM STIE KRAKATAU

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61401/relevansi.v10i1.383

Abstract

Patient safety culture is a critical component of healthcare quality and is influenced by both individual and organizational factors. This study examines the roles of knowledge level and leadership style in shaping patient safety culture, while considering length of service (tenure) as an intervening variable. A quantitative explanatory design was employed using structural equation modeling-partial least squares (SEM-PLS). The study involved 40 healthcare professionals (doctors, nurses, and midwives) at Permata Husada Pleret Hospital, Yogyakarta, who were selected using total sampling. Data were collected using validated questionnaires and analyzed to assess the direct and indirect relationships among the variables. Knowledge level (β = 0.312; p < 0.05) and leadership style (β = 0.354; p < 0.05) significantly influenced patient safety culture. Length of service (tenure) also had a significant effect (β = 0.267; p < 0.05). The indirect effects indicate that tenure partially transmits the influence of knowledge (β = 0.077; p < 0.05) and leadership (β = 0.080; p < 0.05) on patient safety culture. The model explained 60.0% of the variance in patient safety culture (R² = 0.600), indicating moderate-to-strong explanatory power. Patient safety culture is shaped by the combined influence of knowledge, leadership and tenure. However, tenure should be interpreted cautiously as organizational exposure rather than purely experiential learning. Given the small sample size and single-hospital setting, the findings should not be generalized. Future studies should incorporate larger, multicenter samples to improve external validity.
Co-Authors Agus Suprayoga Ahmad Ahmad Alfi Hidayat Hutasuhut Bambang Ragil Bukhari Chilman Suaidi Dian Cahyo Prabowo Djuni Farhan Dody Prasetyo Dwi Orbaningsih Elida Agustinah Endang Suswanti Endang Suswati Enlik Kresnaini Ernani Hadiyati Herdian Rangga Permana I Nyoman Susipta Jamal Abdul Naser Jamal Abdul Nasir Jamal Abdul Nasir Kohar Adi Setia M. Jamal Abdul Nasir Ni Luh Putu Asrini Dewi Oyong Lisa Rahman, Haolia Rini Astuti Said Faiz Alamien Surya Adhi Candra Wijayanti, Tri Cicik Yusuf Riza