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All Journal IAES International Journal of Artificial Intelligence (IJ-AI) Jurnal Mikro Tiga Bulletin of Electrical Engineering and Informatics Jurnal Ilmiah Teknik Elektro Komputer dan Informatika (JITEKI) Jurnal Rekayasa Sriwijaya Sinergi JURNAL NASIONAL TEKNIK ELEKTRO Proceeding of the Electrical Engineering Computer Science and Informatics Science and Technology Indonesia Jurnal RESTI (Rekayasa Sistem dan Teknologi Informasi) JTERA (Jurnal Teknologi Rekayasa) JRST (Jurnal Riset Sains dan Teknologi) Jurnal Elektronika dan Telekomunikasi Jurnal Teknik Kimia JURNAL SURYA ENERGY Jurnal Komunitas: Jurnal Pengabidian Kepada Masyarakat Jurnal Pengabdian UNDIKMA MDP Student Conference Jurnal Rekayasa elektrika SULUH ABDI : Jurnal Ilmiah Pengabdian Kepada Masyarakat Jurnal Ecotipe (Electronic, Control, Telecommunication, Information, and Power Engineering) Jurnal Akademika Baiturrahim Jambi
Suci Dwijayanti
Department Of Electrical Engineering, Faculty Of Engineering, Universitas Sriwijaya
Religion Agriculture, Biological Sciences & Forestry Humanities Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Mathematics Mechanical Engineering Nursing Physics Public Health Social Sciences Other

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Journal : MDP Student Conference

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Pengaruh Kualitas Produk Dan Citra Perusahaan Terhadap Kepuasan Pelanggan CV. UI3 Media Palembang Dwijayanti, Suci; Pramuditha, Charisma Ayu
MDP Student Conference Vol 3 No 2 (2024): The 3rd MDP Student Conference 2024
Publisher : Universitas Multi Data Palembang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35957/mdp-sc.v3i2.7376

Abstract

This study ains to analyze the effect of product quality and corporate image on customer satisfaction at CV. UI3 Media Palembang. The population of this research is the consumers of CV. UI3 Media Palembang. The sample used in this study was 168 using the slovin formula. In this study, using multiple linear regression analysis techniques to test hypotheses and data management using SPSS 21. The result showed that product quality, and corporate image have a partial effect on customer satisfaction at CV. UI3 Media Palembang. Simultaneously shows that there is an influence of product quality and corporate image have an affect on customer satisfaction at CV. UI3 Media Palembang.
Co-Authors A. Wahyudin Afnizar Azmi Agam, Regan Akbar, Ahmad Reinaldi Al Hafiz, Dimsyiar M. Aldi Ramadhani Aldi Ramadhani Althaf Taufiqurrahman Alvina Suryadinata Alvina Suryadinata Alvio Yunita Putri Amirulsyah, Ahmad Rizky Amri, Djulil Aulia Ghaida Bazlina Dawami Afrah Bhakti Yudho Suprapto Bhakti Yudho Suprapto Bhakti Yudho Suprapto Bhakti Yudho Suprapto Bhakti Yudho Suprapto Bhakti Yudho Suprapto Bhakti Yudho Suprapto Bhakti Yudho Suprapto Capelo, Febyo Caroline Caroline Charisma Ayu Pramuditha Cundari, Lia Darma Sandi Darma Sandi Dimsyiar M Al Hafiz Djulil Amri Farhan Abie Ardandy Febby Nora Fitria, Syarifa Fortuna Sinulingga , Regita Harry, Caroline Hera Hikmarika Hera Hikmarika Hera Hikmarika, Hera Herlina Herlina Hermawati Hermawati Hermawati Hermawati Hermawati Hermawati, Hermawati Hermawati, Harmawati Ika Juliantina Ike Bayusari Irmawan Irmawan Javen Jonathan Lia Cundari Luthfiyah A. Sayyidah Muhammad Iqbal Muhammad Iqbal Muhammad Ridho Ramadhan Muhammad Yusup Muhammad Yusup Mutiyara, Mutiyara Otong, Muhammad Pohan, Immanuel Morries Rahmattullah, Muhammad Syukron Rahmawati Rahmawati Regita Umami Rendyansyah Retno Widowati Rudyanto Thayeb Sandi, Darma Sri Agustina, Sri Suprapto, Bhakti Yudho Thayeb, Rudyanto Wirawan Dwi Harsanto Yenny Aulya Yogta, Abeng