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All Journal Indonesian Journal of Socio Economics Journal of Media and Communication Science (JcommSci) Agrimansion: Agribusiness Management & Extension Agroteksos Jurnal Ilmiah Mahasiswa Komunikasi
Dian Lestari Miharja
Communication Science Study Program, University Of Mataram
Agriculture, Biological Sciences & Forestry Humanities Biochemistry, Genetics & Molecular Biology Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Environmental Science Languange, Linguistic, Communication & Media Social Sciences

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Journal : Jurnal Ilmiah Mahasiswa Komunikasi

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Inovasi Public Relation Command Center (PRCC) dalam Sosialisasi Program Kerja Pemerintah Provinsi NTB Humaedi Suhada; Shinta Desiyana Fajarica; Dian Lestari Miharja
Jurnal Ilmiah Mahasiswa Komunikasi (JIMaKom) Vol. 2 No. 1 (2021): Budaya, Media dan Public Relations
Publisher : Program Studi Ilmu Komunikasi Universitas Mataram

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Penelitian ini mengkaji Inovasi Public Relation Command Center (PRCC) Dalam Sosialisasi Program Kerja Pemerintah Provinsi NTB pada Biro Humas dan Protokol Sekretariat Daerah Provinsi NTB. Penelitian ini bertujuan untuk mengetahui dan mendeskripsikan inovasi sektor public yang dilakukan oleh PRCC. Landasan teori yang digunakan dalam penelitian ini ialah Hubungan Masyarakat (Humas), tujuan humas, fungsi humas, peran humas, proses humas, humas pemerintah, tujuan humas pemerintah, tugas humas pemerintah, fungsi humas pemerintah, peran humas pemerintah, pendekatan humas pemerintah, program kerja humas pemerintah, pelayanan publik dalam humas pemerintah, sosialisasi, diseminasi informasi, dan publik dalam humas pemerintah, perkembangan teknologi informasi dan komunikasi, inovasi, tipologi inovasi, inovasi teknologi informasi dan komunikasi dalam pemerintahan. Penelitian ini menggunakan penelitian deskriptif dengan pendekatan kualitatif. Teknik pengumpulan data yang digunakan ialah dokumentasi, observasi, dan wawancara. Teknik analisis data berupa reduksi data, penyajian data, dan penarikan kesimpulan dan verifikasi. Hasil penelitian menunjukkan bahwa terdapat 3 dari 5 inovasi sektor publik yang diterapkan oleh PRCC dalam sosialisai program kerja Pemerintah Provinsi NTB yakni Inovasi Layanan, Inovasi Proses Pelayanan, dan Inovasi Metode Pelayanan.
PERSEPSI PENGGUNA APLIKASI HALODOC TERHADAP PENINGKATAN LITERASI KESEHATAN DI KOTA MATARAM Tesa Hawa; Yulanda Trisula Sidarta Yohanes; Eka Putri Paramita; Dian Lestari Miharja
Jurnal Ilmiah Mahasiswa Komunikasi (JIMaKom) Vol. 4 No. 2 (2023): Public Relations, Digital, dan Budaya
Publisher : Program Studi Ilmu Komunikasi Universitas Mataram

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Pandemi covid-19 dinilai sebagai momentum yang baik untuk melakukan perbaikan dan penelaahan dalam pelaksanaan tata kelola klinis yang baik. Covid-19 juga menjadi salah satu pendorong transformasi pelayanan kesehatan di seluruh dunia tak terkecuali Indonesia. Salah satu solusi pelayanan kesehatan di masa pandemi adalah telemedicine. Telemedicine dinilai memiliki potensi untuk memberikan revolusi terhadap kesehatan masyarakat Indonesia dan mampu mengatasi berbagai masalah layanan kesehatan. Beberapa alasan di atas yang disertai pandemi covid-19, membuat para penyedia layanan telemedicine mengalami perkembangan pesat di tanah air. Dengan demikian, telemedicine menjadi fenomena baru yang menarik untuk ditelusuri. Maka dari itu, penelitian ini menelusuri persepsi pengguna terhadap salah satu aplikasi telemedicine, yaitu Halodocselaku aplikasi medis terbaik dan paling diminati di Indonesia. Menggunakan 4 dimensi literasi kesehatan untuk mengukur tingkat literasi kesehatan penggunanya serta 4 dimensi kualitas pelayanan untuk mengukur kualitas layanan yang diberikan Halodoc. Melalui metode penelitian kuantitatif deskriptif dengan mengumpulkan data primer dan sekunder. Setelah melakukan penelitian, peneliti berkesimpulan bahwa persepsi pengguna aplikasi Halodoc terhadap peningkatan literasi kesehatan masyarakat di Kota Mataram adalah positif dan terbukti Halodoc mampu membawa dampak positif bagi kehidupan penggunanya, yang ditandai dengan peningkatan literasi kesehatan mereka.
Manajemen Krisis Event Organizer Xcreative Dalam Mengembalikan Kepercayaan Publik: (Studi Kasus Pembubaran Acara Festival Musik Bertajuk “i’Fest sing a long ga si” 2021) Tio Gunarsyah; Yulanda Trisula Sidarta Yohanes; Asrin Dimas Tri Fathullah; Dian Lestari Miharja
Jurnal Ilmiah Mahasiswa Komunikasi (JIMaKom) Vol. 4 No. 3 (2023): Komunikasi Strategis, Politik, Budaya, Pembangunan, dan Jurnalistik
Publisher : Program Studi Ilmu Komunikasi Universitas Mataram

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ABSTRACT Crisis management is an organization's efforts to overcome a crisis. Efforts in crisis management are carried out in stages and through various activities. Companies or organizations must be able to make decisions in a short time regarding what must be done immediately as a crisis management effort. Crisis management can be interpreted as a form of response and effort to respond to and solve crisis problems that arise through possible crisis management strategies. Crisis management is different from risk management which involves an element of assessing potential threats as well as the best way to avoid threats, meaning that this action is carried out before an event (risk) happen. Crisis management is actually carried out when a threat or crisis event occurs. This research aims to find out how Xcreative Organizer's crisis management can restore public trust. This research uses a qualitative research method with a descriptive approach with research subjects being stakeholders at Xcreative Organizer. The object of this research is the Event Organizer's crisis management in restoring public trust. Researchers used unstructured interview methods and documentation to obtain data. The data analysis technique in this research uses data analysis techniques according to Miles and Huberman with steps, data reduction, data presentation and drawing conclusions. The data validity test uses data source triangulation techniques. In this research, it was found that Xcreative Organizer applied Situational Crisis Communication Theory and Crisis Response Strategy in its crisis management. Crisis management can be an effort to restore public trust and restore image. Keywords: Crisis Management, Event Organizer, Return of Truth
Komunikasi Pembangunan Desa Sesaot Dalam Menjaga Eksistensi Sebagai Desa Wisata Berkelanjutan Septiyana Rizkika; Hartin Nur Khusnia; Dian Lestari Miharja
Jurnal Ilmiah Mahasiswa Komunikasi (JIMaKom) Vol. 4 No. 3 (2023): Komunikasi Strategis, Politik, Budaya, Pembangunan, dan Jurnalistik
Publisher : Program Studi Ilmu Komunikasi Universitas Mataram

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ABSTRACT Sesaot Village is a tourist village in West Lombok Regency that was named the winner of the 2019 Indonesia Sustainable Tourism Awards in the environmental conservation category and received a Sustainable Tourism Village certificate by the Ministry of Tourism and Creative Economy in 2021. Its management carries the concept of Community Based Tourism, which involves the community in tourism development activities. With this concept, communication is needed as a tool or channel for conveying information so that tourism development ideas can be accepted by all parties. Therefore, the researcher wants to know how the development communication process of Sesaot Village in maintaining its existence as a sustainable tourism village. This research uses a qualitative method with a descriptive approach. The data collection techniques used were interviews, observation, and documentation. The results showed that there were tourism development innovations focused on managing the potential of the village into a Community Recreation Center. The development communication carried out is how an innovation can be accepted by the community, in the process the communication carried out is direct communication through socialization and deliberation activities, group communication collaboration between the village government and pokdarwis, and participatory development communication, namely participation in decision making, implementation, attracting benefits, and in evaluation. Through this communication process, development ideas can be accepted by the community and develop in revamping other village potentials into tourism packages. Keywords: Development Communication, Sustainable Tourism, Tourism Village. Kata kunci : Desa Wisata, Komunikasi Pembangunan, Pariwisata Berkelanjutan.
Co-Authors Abdullah Usman Agus Purbathin Hadi Agus Purbathin Hadi Anwar Anwar Asrin Dimas Tri fathullah Bq Dwi Wulandari Dipokusumo, Bambang Diyah Indiyarti Eka Putri Paramitha Hartin Nur Khusnia Hartin Nur Khusnia Humaedi Suhada INDIYATI, DIYAH Muhlis Muhlis Paramita, Eka Putri Septiyana Rizkika Shinta Desiyana Fajarica Siti Chotijah Tesa Hawa Tio Gunarsyah Yulanda Trisula Sidarta Yohanes