Tiur Gantini
Univeristas Kristen Maranatha

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Pembuatan Personalisasi E-Commerce pada Duta Irama Menggunakan Sistem Rekomendasi dengan Metode Content Based Filtering Sugiarto, Niko Selamet; Gantini, Tiur
Zenit Vol 4, No 1 (2015)
Publisher : Zenit

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Abstract

Duta Irama is a store that specialize in the sale of electronic components. To develop in sale, Duta Irama need a facilities that can manage sales data, products inventory data, and increase the number of customers. Based on the necessary of Duta Irama then will be made an e-commerce websiteapplication in order to fulfill Duta Irama‟s necessary.This website will implement personalization system through the customer. This personalization is expected to attract customer interest, then it can increase number of customers. This personalization can treat customer personally with userecommender system with content based filtering method. This website use PHP as a script programming and MySQL as a database.Keywords: Sales, E-Commerce, Personalization, Content Based Filtering
Peningkatan Kinerja Tim Penggerak Pembinaan Kesejahteraan Keluarga dan Usaha Mikro, Kecil, dan Menengah Kelurahan Sukawarna, Bandung Wirawan, Christina; Hermawan, Melina; Santoso, Christina; Victoria, Indah; Gantini, Tiur; Sutanto, Marisa Rianti; Setiawan, Ivonne Averina
Jurnal Abdimas Kartika Wijayakusuma Vol 4 No 2 (2023): Jurnal Abdimas Kartika Wijayakusuma
Publisher : LPPM Universitas Jenderal Achmad Yani

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26874/jakw.v4i2.311

Abstract

Peningkatan kinerja diharapkan oleh tiap organisasi untuk dapat mencapai tujuan organisasi dengan lebih efisien dan efektif. Tim penggerak Pembinaan Kesejahteraan Keluarga (PKK) dan pelaku usaha mikro, kecil, dan menengah (UMKM) di Kelurahan Sukawarna, Bandung berusaha untuk meningkatkan kinerjanya. Pelaksanaan pengabdian kepada masyarakat (PKM) ini menggunakan metode Community-Based Research untuk membantu PKK dan UMKM untuk meningkatkan kinerja. Berdasarkan teori dan sintesis, kerja tim, kepemimpinan diri yang terdiri dari adversity quotient dan manajemen waktu mempengaruhi kinerja. Kegiatan PKM ini berupa pelatihan tentang adversity quotient, manajemen waktu, dan kerja tim untuk tim penggerak PKK dan pelaku UMKM. Pelatihan juga ditambah dengan narasumber dari luar negeri yang memberikan wawasan tentang kepemimpinan di era digital. Hasil dari PKM ini menunjukkan bahwa peserta pelatihan sudah memiliki pengetahuan dan pengertian mengenai adversity quotient, manajemen waktu, dan kerja tim, dan mendapatkan bekal untuk menerapkannya sehingga bisa meningkatkan kinerja di tempat masing-masing.
Penerapan Metodologi Terpadu pada Rekayasa Proses Akademik Universitas Gantini, Tiur; Adelia, Adelia; Siboro, Sinta Marito; Sandroto, Indah Victoria
Jurnal Teknik Informatika dan Sistem Informasi Vol 11 No 3 (2025): JuTISI
Publisher : Maranatha University Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.28932/jutisi.v11i3.11801

Abstract

Rapid technological developments in the era of globalization require universities to continuously improve their academic systems. When academic systems undergo renewal, related business processes must also be reengineered to align with ongoing activities. This study aims to analyze the effectiveness of integrating four methods—Value Stream Mapping (VSM), Voice of Customer (VOC), Voice of Business (VOB), and Pick Chart—in reengineering academic business processes at a university in Bandung. The research methodology consists of three phases: problem formulation, theoretical review, and business process reengineering design. Data was collected through interviews with stakeholders, including academic staff, lecturers, and students, as well as direct observation of 14 (fourteen) Standard Operating Procedures. The VSM method was used to map the current process and identify problems, VOC captured customer complaints, VOB measured institutional-level problems, and Pick Chart prioritized solutions based on difficulty and impact of implementation. The results of the study show that this integrated framework effectively identifies inefficiencies and proposes targeted improvements. For the grade revision process, the re-engineered business process reduced processing time from approximately one week to 55 (fifty-five) minutes, while eliminating paper waste through the implementation of digital forms. This study concludes that the integration of VSM, VOC, VOB, and Pick Chart provides a comprehensive and systematic framework for re-engineering academic business processes that can be replicated by other higher education institutions.