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EFEKTIFITAS KOMUNIKASI DOKTER TERHADAP KEPUASAN PASIEN RAWAT JALAN DI RSU IMELDA PEKERJA INDONESIA KOTA MEDAN Erlina Rambe; Tri Niswati Utami; Jamaluddin -
Jurnal Kesmas Prima Indonesia Vol. 5 No. 1 (2021): Edisi Januari
Publisher : Fakultas Kesehatan Masyarakat Universitas Prima Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34012/jkpi.v3i1.1769

Communication between patient and doctor involves deep interaction between the two parties. This study aims to analyze the effectiveness of doctor communication on the satisfaction of outpatients at the General Hospital. Imelda Medan Indonesian Workers. This study is an analytic survey with a cross sectional study design conducted at the General Hospital. Imelda Medan Indonesian Workers Years from May to June 2020. The population in this study is the population in this study were all patients who visited as many as 76 people. Sampling was done in total sampling. Research data were analyzed using the Chi Square formula and logistic regression. Based on the results of the study note that there is an influence of openness (openess) of doctors on the satisfaction of outpatients in public hospitals. Imelda Medan Indonesian Workers, there was the influence of Emphaty (empathy) doctors on the satisfaction of outpatients in the General Hospital. Imelda Medan Indonesian Workers, there is an influence of the attitude (supportiveness) of doctors on the satisfaction of outpatients in the General Hospital. Imelda Medan Indonesian Workers, there is an effect of the equality of doctors on the satisfaction of outpatients in the General Hospital. Imelda Medan Indonesian Workers. This study suggests that doctors can continue to improve their communication skills or abilities so as to make patients open, have a supportive, positive attitude and equality so that doctors can get the information needed and provide appropriate treatment to patients and patients recover.

Analisis Pengaruh Komunikasi Tenaga Kesehatan Terhadap Kepuasan Pasien Rawat Jalan Di Klinik Pratama Siti Rahmah Tanjung Morawa Chatrine Virginia Tamara; Tri Niswati Utami; Nur Aini -
Jurnal Kesmas Prima Indonesia Vol. 5 No. 2 (2021): Edisi Juli
Publisher : Fakultas Kesehatan Masyarakat Universitas Prima Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34012/jkpi.v3i2.1995

Satisfaction is an important thing in improving services to the patients. The patient will feel satisfied if the service is acceptable according to the standard or in excess of that expected. The purpose of this study was to analyze the influence communication of health workers to the satisfaction of outpatients. This type of research was a quantitative with cross sectional design. Research carried out in the Pratama Clinical of Siti Rahmah in Tanjung Morawa. The study population of 130 people, and a sample of 98 respondents. A sampling technique that is purpose sampling. Data analysis for univariate, bivariate using simple linear regression at 95% confidence level. The results showed that the communication of health worker was, and outpatients feel satisfied but the service of the hospital was still far from the minimum service standards of the hospital. Communication health workers affect patient satisfaction in the outpatient Pratama Clinical of Siti Rahmah with medium strength and the direction is positive, which means if communication health workers increases, the satisfaction of outpatients also increased. Conclusion this study that the better the communication of health workers on an outpatient basis it will further improve patient satisfaction with outpatient care. The Clinic need to create a questionnaire, the level of satisfaction of patients and evaluated routinely to find out the extent of the level of satisfaction felt by the patient after getting the service.

Kinerja Petugas Program Gizi di Puskesmas Padang Bulan Medan Tahun 2019 Tri Niswati Utami; Iman Muhammad; Elisabeth Waworuntu
Jurnal Integrasi Kesehatan dan Sains Vol 1, No 2 (2019): Jurnal Integrasi Kesehatan dan Sains
Publisher : Universitas Islam Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29313/jiks.v1i2.4805

Kinerja merupakan gambaran mengenai tingkat pencapaian pelaksanaan suatu program kegiatan atau kebijakan dalam mewujudkan sasaran, tujuan, visi, dan misi organisasi yang dituangkan melalui perencanaan strategis suatu organisasi. Tujuan penelitian ini adalah menganalisis kinerja petugas program gizi di Puskesmas Padang Bulan Medan. Jenis penelitian yang digunakan dalam penelitian ini adalah penelitian kualitatif dengan metode studi kasus. Penelitian dilakukan mulai Juli 2018 sampai dengan Januari 2019. Informan dalam penelitian ini sebanyak 3 orang. Hasil penelitian menunjukkan bahwa kinerja informan pada program gizi baik kegiatan di dalam gedung maupun di luar gedung sudah cukup baik; informan juga mempunyai kemampuan cukup baik dalam melaksanakan tugas ataupun kegiatan-kegiatan sehari-hari baik dalam pembuatan laporan dan juga pelaksanaan kegiatan; informan mempunyai motivasi yang tinggi dan kinerjanya cukup baik. Permasalahan dalam kinerja petugas adalah kurang dukungan dari pimpinan puskesmas dalam pelaksanaan program gizi di puskesmas. Disarankan kepada kepala puskesmas agar memberikan perhatian terhadap program gizi, baik dalam pelaksanaan dan juga dalam perencaan yang sudah disusun oleh petugas program. PERFORMANCE OF NUTRITION PROGRAM OFFICERS IN PUSKESMAS PADANG BULAN MEDAN IN YEAR 2019Performance is a description of the level achievement of the implementation of an activity program or internal policy realizing the organization poured through strategic planning of an organization. The purpose of this study was to analyze the performance of program officers nutrition at Padang Bulan Medan Health Center. The type of research used in this research was qualitative research with a case study. Research conducted from July 2018 to January 2019. Informants in the study this were 3 people. The results showed that the performance of informants in the nutrition program both inside and outside the building was good enough, the informants also had sufficient ability to carry out activities, informants were highly motivated and its performance was quite good, but who being a problem in the performance of officers was a lack of support from the head of the puskesmas in impleminting the nutrition program at the puskesmas. It was suggested to the head of the puskesmas to give attention towards nutrition programs, both in implementation and also in planning already arranged by program officers.

Faktor yang Memengaruhi Kejadian Hipertensi pada Lansia di UPT Puskesmas Sigumpar Tetty JR Simanjuntak; Zuraidah Nasution; Tri Niswati Utami
Miracle Journal Vol. 2 No. 1 (2022): Edisi Januari 2022
Publisher : Universitas Haji Sumatera Utara

Menurut American Heart Association atau AHA dalam Kemenkes , Hipertensi merupakan Silent Killer, dengan gejala yang dapat bervariasi pada masing masing individu dan hampir sama dengan gejala penyakit lainnya, Kemudian menurut Riskesdas Sumatera Utara 2018 data penderita hipertensi pada usia 55-64 sebanyak 13.02%, usia 65-74 tahun sebanyak 18,07% dan usia 75 tahun keatas sebanyak 16,21%. Jenis penelitian ini menggunakan survei analitik deskriptif dengan rancangan cross sectional. Populasi dalam penelitian ini adalah seluruh lanjut usia (≥60 tahun) penderita hipertensi di Wilayah kerja UPT Puskesmas Sigumpar sebanyak 102 orang.sedangkan sampel berjumlah 102 orang dengan cara total sampling. Analisa data dilakukan dengan analisis univariat, bivariat dan multivariat. Berdasarkan hasil uji chi-square diketahui bahwa kejadian hipetensi berpengaruh terhadap riwayat Keluarga, merokok, obesitas, pola makan, aktivitas fisik dan etnis p = 0,000, artinya ada pengaruh Riwayat Keluarga, merokok, obesitas, pola makan, aktivitas fisik dan etnis terhadap kejadian hipertensi. Dari hasil analisis multivariat diketahui variabel yang paling berpengaruh dalam penelitian ini adalah variabel obesitas dengan nilai OR 83. Kesimpulan dalam penelitian ini adalah obesitas merupakan faktor yang dominan berpengaruh terhadap kejadian hipertensi di UPT Sigumpar. Untuk dapat menekan prevalensi kejadian hipertensi diharapkan kerjasama Dinas Kesehatan, puskesmas dan petugas kesehatan. Disarankan kepada petugas kesehatan diharapkan dapat melakukan penyuluhan cara mengatasi masalah hipertensi

Hubungan Faktor Individu dan Postur Kerja Dengan Keluhan Low Back Pain Penjahit Kecamatan Medan Baru Hari Syaputra; Mppeaty Nyorong; Tri Niswati Utami
Miracle Journal Vol. 2 No. 1 (2022): Edisi Januari 2022
Publisher : Universitas Haji Sumatera Utara

Usaha sektor informal merupakan salah satu usaha yang memiliki risiko kesehatan yang cukup tinggi. Salah satu usaha informal yang banyak terdapat di Indonesia dan memiliki risiko kesehatan yang cukup tinggi adalah usaha menjahit. Tujuan penelitian ini untuk menganalisis hubungan faktor individu dan postur kerja dengan keluhan low back pain penjahit Kecamatan Medan Baru. Jenis penelitian ini adalah observasional analitik dengan pendekatan cross sectionalstudy. Populasi dalam penelitian ini adalah semua penjahit diKecamatan Medan Baru yang berjumlah 68 orang dengan jumlah sampel sebanyak 62 orang yang ditentukan menggunakan metode purposive sampling. Analisa menggunakan analisis univarat, bivariat dan multivariat. Hasil uji chi square menunjukkan bahwa usia (p= 0,001<0,05), jenis kelamin (p= 0,021<0,05), masa kerja (p= 0,084>0,05), lama kerja (p= 0,000 <0,05) dan potur kerja (p= 0,002<0,05). Uji regresi logistik menunjukkan bahwa variabel yang paling berpengaruh terhadap keluhan low back pain adalah lama kerja dengan nilai Exp (B) 17,170. Kesimpulan penelitian ini usia, jenis kelamin, lama kerja, postur kerja memiliki hubungan dengan keluhan low back pain, sedangkan masa kerja tidak memiliki hubungan dengan keluhan low back pain. Diperlukan upaya untuk mengurangi risiko keluhan low back pain pada pekerja dengan melakukan stretching, perbaikan terhadap keadaan duduk dan melakukan senam punggung untuk terciptanya hasil kerja yang lebih maksimal.

ANALISIS PELAKSANAAN PROGRAM KESEHATAN KERJA POS UPAYA KESEHATAN KERJA NELAYAN DI WILAYAH KERJA PUSKESMAS SUKAKARYA KOTA SABANG Andrian Andrian; Tri Niswati Utami; Achmad Rifai
Jurnal Kesehatan dan Keselamatan Kerja Universitas Halu Oleo Vol 2, No 2 (2021): Jurnal Kesehatan dan Keselamatan Kerja Universitas Halu Oleo (JK3UHO)
Publisher : FKM Universitas Halu Oleo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37887/jk3-uho.v2i2.19611

The fishing community in the working area of Sukakarya Health Center often experiences various types of diseases due to occupational accidents while fishing. To solve the problem of fishermen's work accidents, the government provides a UKK Post. However, the implementation of the fishermen's UKK Pos work health program has not run optimally. The purpose of this study was to analyze the implementation of the occupational health program in the occupational health efforts of fishermen. The type of this study was a qualitative study with a descriptive approach which is carried out in the working area of Puskesmas Sukakarya, Kota Sabang. Informants of this study were 7 people. Determination of informants in this study using purposive sampling technique. Data analysis was carried out descriptively using the data analysis technique model of Miles and Huberman. The results showed that the implementation of promotional, preventive, curative and rehabilitative activities for the occupational health program at Pos UKK was not optimal because the activities were only carried out 4 times a year, limited funds/budget for organizing Pos UKK activities, there was no training for program managers and cadres. Supporting factors for the implementation of the Pos UKK occupational health program are the demographic location of Sabang City, the support of the village head, the low health of fishermen. The inhibiting factors for activities are the location of Pos UKK which was not permanent (often moved), the lack of budget, the absence of training on occupational health for program officials and cadres. The conclusion of this study is that the implementation of the occupational health program at the fishermen's UKK post is not optimal because of inhibiting factors. It is recommended that the Health Office of Sabang City collaborates across sectors (Marine Service) to make training and seminars on occupational health for the person in charge of the Puskesmas occupational health program and the cadres of Pos UKK in the Sabang City area

Determinan Pemanfaatan Pos Kesehatan Desa (POSKESDES) Pada Keluarga Di Desa Keude Lueng Putu Kecamatan Bandar Baru Kabupaten Pidie Jaya Nadhya Hidayatul Ulfa; Asriwati Asriwati; Yuniati Yuniati; Indah Anggraini; Tri Niswati Utami
Jurnal Ilmu Kedokteran dan Kesehatan Indonesia Vol. 3 No. 1 (2023): Maret : Jurnal Ilmu Kedokteran dan Kesehatan Indonesia
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jikki.v3i1.1204

Village Health Posts (Poskesdes) are community-based health efforts (UKBM) established in villages in order to bring/provide basic health services for rural communities. Activities carried out include promotive, preventive, and curative activities including monitoring of nutritional status, as well as the health of pregnant women, disease management, preparedness and disaster management. The purpose of the study was to determine the determinants of the use of Village Health Posts (Poskesdes) in families in Keude Lueng Putu Village, Bandar Baru District, Pidie Jaya Regency. The research design used a quantitative method which was carried out by an analytical survey with a Cross Sectional Study approach. The population in this study was the entire community as many as 1,132 housewives. The sample used the purposive sampling technique of 91 housewives. Data analysis used univariate, bivariate and multivariate analysis. The results showed that there was an influence of knowledge p = 0.027, family support p = 0.004 and distance p = 0.037 variables that did not have a relationship, namely the attitude and support of health workers on the use of Village Health Posts (Poskesdes) in families in Keude Lueng Putu Village, Bandar Baru District. Pidie Jaya Regency. While the most dominant factor is family support p = 0.001, 95% CI = 2.655-39,141 with OR = 10,195. The conclusion of this study is that there is an influence of knowledge, family support and distance while the most dominant factor is family support for the use of Village Health Posts (Poskesdes) in families in Keude Lueng Putu Village, Bandar Baru District, Pidie Jaya Regency. It is recommended to Poskesdes officers to provide information and provide counseling to families in order to increase family knowledge so as to support other family members to take advantage of Poskesdes.

Faktor Yang Memengaruhi Pencegahan Penyakit Dbddi Wilayah Kerja Puskesmas Aekkota Batu Kabupaten Labuhanbatu Utara Zulham Aliwardana Ritonga; Tri Niswati Utami; Asriwati Asriwati
Jurnal Ventilator Vol. 2 No. 1 (2024): Maret : Jurnal Ventilator
Publisher : Stikes Kesdam IV/Diponegoro Semarang, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59680/ventilator.v2i1.978

Dengue Fever (DBD) is an infectious disease caused by dengue virus of the genus Flavivirus, family Flaviviridae which can be transmitted through the bite of Aedesaegypti mosquitoes infected with dengue virus to humans. The purpose of the study was to determine the factors that influence the prevention of dengue fever in the Working Area of Puskesmas Aekkota Batu, North Labuhanbatu Regency. The research design used quantitative methods carried out analytical surveys with a Cross Sectional Study approach. The population in this study were all people in the Aekkota Batu Health Center Working Area consisting of 9 villages, namely 19,271 family heads. The sample used a Stratified Random Sampling system of 99 family heads. Data analysis used univariate, bivariate and multivariate analysis with logistic regressionThe results showed that there was an influence of knowledge, attitudes, the role of health workers, water reservoirs and the presence of garbage on the prevention of dengue fever in the Working Area of Puskesmas Aekkota Batu, North Labuhanbatu Regency. While the most dominant factor is knowledge p = 0.000 < 0.025 and 95% CI = 7,270-385,013 with OR = 52,907. This means that knowledge has 52 times the risk compared to other variables.The conclusion of this study is that knowledge, attitudes, the role of health workers, water reservoirs and the presence of garbage affect the prevention of dengue fever in the Aekkota Batu Health Center Working Area, North Labuhanbatu Regency. It is recommended to the Puskesmas Aekkota Batu to conduct routine flick checks every 3 months, carry out fogging and increase health promotion to the community on how to prevent DBD by implementing 3M plus in order to reduce the incidence of DBD.

Faktor Yang Memengaruhi Kinerja Tenaga Kesehatan Di Puskesmas Tangan-Tangan Kabupaten Aceh Barat Daya Sulaiman Sulaiman; Ismail Efendy; Tri Niswati Utami
Jurnal Ventilator Vol. 2 No. 1 (2024): Maret : Jurnal Ventilator
Publisher : Stikes Kesdam IV/Diponegoro Semarang, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59680/ventilator.v2i1.979

Resource management is very important to achieve organizational goals through management which is a tool to achieve these goals. The results of the initial survey found that the lack of discipline of officers due to not knowing and not understanding their responsibilities, this is because the responsibilities given are not in accordance with the educational background, the problem of low work motivation. The purpose of the study was to determine the factors that influence the performance of health workers at the Tangan-Tangan Health Center, Southwest Aceh Regency. The research design used Analytical Survey method with Cross Sectional approach. The population in this study were all health workers at the Tangan-Tangan Health Center as many as 75 people, all of whom were used as research samples. Data analysis with logistic regression. The results showed that there was an influence of leadership p = 0.000, motivation p = 0.000, discipline p = 0.000, incentives p = 0.002, work environment p = 0.000 and work ability p = 0.017 on the performance of health workers at the Tangan-Tangan Health Center, Southwest Aceh Regency. While the most dominant variable is discipline p = 0.003 and 95% CI = 6,862-11243,720 with an Exp (B) value = 277,759. The conclusion of this study is that there is an influence of leadership, motivation, discipline, incentives, work environment and work ability on the performance of health workers at the Tangan-Tangan Health Center, Southwest Aceh Regency. It is recommended to the leadership of the Puskesmas to always monitor the work of health workers in carrying out their duties, so that health workers can be monitored when carrying out their work and always provide opportunities to attend various trainings for health workers as an effort to develop themselves and be able to update their knowledge according to their expertise.

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