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All Journal ETIKONOMI Jurnal Siasat Bisnis Jurnal Praktik Bisnis Jurnal Ilmu Manajemen (JIM) Jurnal Mirai Management Jurnal Bisnis dan Manajemen Jurnal Maksipreneur: Manajemen, Koperasi, dan Entrepreneurship Performance Education and Human Development Journal Jurnal Ecogen Jurnal Kajian Manajemen dan Wirausaha Jurnal Ekonomi Bisnis, Manajemen dan Akuntansi (JEBMA) Amkop Management Accounting Review (AMAR) Jurnal Penelitian Pendidikan Indonesia
A. Abror
Faculty Of Economics, Universitas Negeri Padang, Padang, Indonesia
Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Social Sciences Other

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Creation of competitive advantage in improving the business performance of banking companies Dina Patrisia; Muthia Roza Linda; Abror Abror
Jurnal Siasat Bisnis VOL 26, NO 2 (2022)
Publisher : Management Development Centre (MDC) Department of Management, Faculty of Business and Economics Universitas Islam Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20885/jsb.vol26.iss2.art1

Abstract

Purpose – This study aimed to examine the impact of innovation, intellectual capital and knowledge management, and competitive advantage on business performance. Design/methodology/approach – This study was conducted in Padang City, West Sumatra, Indonesia. The respondents are bank employees who have worked for more than five years and have structural positions in the company. The data has been collected using a survey with questionnaires. This study got 109 responses out of 135 questionnaires, so the response rate was 80.7%. It employed the Structural Equation Modeling (SEM) approach using Smart-PLS as the data analysis software. Findings – This study found that (1) innovation has a positive and significant effect on competitive advantage; (2) knowledge management has a negative but insignificant effect on competitive advantage; (3) intellectual capital has a positive and significant effect on competitive advantage; and (4) competitive advantage has a positive and significant effect on business performance. Surprisingly, it found that innovation significantly indirectly affects business performance through competitive advantage as a mediating variable. Intellectual capital has a significant indirect effect on business performance through competitive advantage as a mediating variable. Research limitations/implications – This study result can be more impactful considering several factors. First, this study is a cross-sectional study. Hence, it has a limitation in finding generalizations. Therefore, for further research, it could be expanded to a longitudinal study. Second, it is one country study. Future research might be extended to some countries with similar cultures, such as Southeast Asian Countries. Practical implications – This study has implications for the decision-makers. First, companies need to develop their intellectual capital through improving employee skills and applying information technology in business processes in order to maintain the company's competitive advantage so that it has an impact on improving the company's business performance. Second, the company is expected to be able to manage the knowledge owned by the company so that the knowledge it has can increase the creation of company innovation it provides a competitive advantage for the company. Originality/value –The contribution of this research is that the results of this study can be used as empirical evidence for banking companies of the importance of the role of IC, innovation, and KM in improving company performance by constantly creating the company's competitive advantage.
ORIENTASI KEWIRAUSAHAAN DAN KINERJA IKM SEKTOR PARIWISATA: A SYSTEMATIC LITERATURE REVIEW Ryna Parlyna; Perengki Susanto; Abror Abror
Jurnal Ilmu Manajemen Vol 10 No 4 (2022)
Publisher : UNESA In Collaboration With APSMBI (Aliansi Program Studi dan Bisnis Indonesia)

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (368.491 KB) | DOI: 10.26740/jim.v10n4.p1194-1210

Abstract

This study aims to systematically identify, review, and assess the entrepreneurial orientation literature with small-medium enterprise performance and provide an agenda for future research. The current study assesses the existing scholarship on the topic, reveals the limitations and gaps in the current body of literature, and suggests potential studies for further advancement of knowledge in this area. This study employs a Systematic Literature Review using the PRISMA (Preferred Reporting Items for Systematic Review and Meta-analysis) method. A systematic literature review aims to bring as much existing evidence-based research as possible relevant to the research being done. This research uses the keywords entrepreneurial orientation", "entrepreneurship", and "Small Medium Enterprise performance, SME's performance, the relationship between entrepreneurial orientation on SME's performance, the impact of entrepreneurial orientation on SME performance, entrepreneurial orientation on SME's performance, entrepreneurial orientation, SME's Tourism performance" to get the article. The sample of 38 studies was selected from such databases as Science Direct, Sage, and Emerald. The content analysis, assisted by Microsoft Excel, was employed for review and analysis purposes.
The Marketing of Higher Education: Managing Student Loyalty Based on Tuition Fee Policy and Service Quality Yunia Wardi; Abror Abror; Okki Trinanda
Jurnal Bisnis Manajemen Vol 19, No 2 (2018): September 2018
Publisher : Fakultas Ekonomi dan Bisnis Universitas Padjadjaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (312.121 KB) | DOI: 10.24198/jbm.v19i2.195

Abstract

This research investigates the influence of Single Tuition Fee System (STS) and Service Quality on Universitas Negeri Padang’s students’ intention to transfer to other universities. It also examines the correlation between Service Quality and STS in influencing the students’ intention to switch. The population of this study was 8,314 non-Bidikmisi Scholarship students from the class of 2013 and 2014. The sample size was determined by using Slovin formula, and it employed 400 students as the samples by using accidental sampling method. The data have been collected by using survey method with the questionnaires as the data collection method. This study analyzes the data by using path and correlation analysis. Before the main analysis, this study has conducted some preliminary analysis such as normality and multicollinearity test. The result of the research shows that: (1) the STS has a significant positive effect on students’ intention to transfer to other universities, (2) Service quality has a significant negative effect on students’ intention to transfer to other universities, and (3) There is a significant correlation between STS and service quality in influencing students’ intention to transfer to other universities. Some limitations and future study have been addressed.
Customer engagement and social media research Kendis Anwar; Abror Abror; Hani Maisyarah Batubara; Kristiana Astuti; Nadhila Sari
JPPI (Jurnal Penelitian Pendidikan Indonesia) Vol. 10 No. 4 (2024): JPPI (Jurnal Penelitian Pendidikan Indonesia)
Publisher : Indonesian Institute for Counseling, Education and Theraphy (IICET)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29210/020243694

Abstract

One of the key challenges for food and beverage marketers is how to effectively garner engagement with their content (e.g., liking, commenting, and sharing) in an effort to increase audience exposure on the platform and improve business performance. The purpose of this research is to find out the dominant methods, issues, and problems of social media. It can be said that the method used is quantitative, and the social media used is Facebook. Based on the results of the research, it is found that the problem or issue that occurs is that consumer engagement can improve relationships with consumers, which is realised in the form of consumer participation, which is the driving force behind online sales and brand success. This is the source of most of the problems that arise. This also means that companies using social media to promote their brands need to have a more intimate relationship with the people they want to reach, which is based on trust, social relationships, image, and identity on social media. Fulfilling a company's commitment to its customers is another important responsibility. This will build trust and confidence in customers, which in turn encourages them to participate more actively in a brand's social media activities.
Emotional and Social Drivers of Consumer Behaviour in Live-Streaming Commerce: A Conceptual Integration of PAD and SOR Models Zul Fahmi; Vidyarini Dwita; Yunia Wardi; Abror Abror; Dina Patrisia; Teh Nurul Afiza Abdul Jalil
Jurnal Maksipreneur Vol 15 No 2 (2026)
Publisher : Universitas Proklamasi 45

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30588/jmp.v15i2.2689

Abstract

Live-streaming commerce has reshaped digital retail by integrating real-time interaction and immersive social environments that drive emotional responses and stimulate impulsive buying. Although the Stimulus–Organism–Response (SOR) framework and the Pleasure–Arousal–Dominance (PAD) model have been frequently applied in previous studies, their integration receives little attention, and the dominance dimension is often overlooked. Therefore, this study systematically maps the intellectual structure and thematic evolution of research to examine the relationships between social presence, affective states, and impulsive buying in live-streaming commerce. Using a bibliometric-based systematic literature review, 998 articles published between 2021 and 2026 were retrieved through Publish or Perish and Google Scholar. From this pool, 18 Scopus-indexed business and management studies were chosen as they met the PRISMA inclusion criteria. VOSviewer analysis reveals a strong empirical concentration on pleasure and arousal as primary mediating mechanisms, while the dominance is noticeably under-explored and the integration of SOR is often incomplete. This study enhances the PAD–SOR framework by demonstrating how the interplay between emotional arousal and emotion regulation influences impulsive purchasing in immersive digital commerce.
Orientasi Pasar dari Perspektif Teori Keunggulan Sumber Daya: Tinjauan Literatur Sistematis dan Model Konseptual (2021–2025) Dewi Zulvia; Yunia Wardi; Yasri Yasri; Abror Abror; Vidya Rini Dwita Rini Dwita; Husnil Khatimah
Jurnal Ekonomi Bisnis, Manajemen dan Akuntansi (Jebma) Vol. 6 No. 2 (2026): Article Research Juli 2026
Publisher : Yayasan Cita Cendikiawan Al Khwarizmi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47709/jebma.v6i2.8876

Abstract

Tinjauan literatur sistematis ini mengkaji hubungan orientasi pasar dan keunggulan kompetitif melalui lensa Teori Keunggulan Sumber Daya (Resource-Advantage Theory), berdasarkan bukti empiris yang diterbitkan antara tahun 2021 hingga 2025. Research gap yang dijembatani adalah: belum adanya sintesis yang secara eksplisit menganalisis temuan era pasca-pandemi melalui perspektif Teori R-A, mengabaikan diferensiasi efek langsung dan termediasi, serta mengabaikan variabel mediasi yang menjelaskan heterogenitas hasil antar studi. Dipandu oleh kerangka PRISMA, 86 studi awal dari basis data Scopus disaring secara sistematis hingga menghasilkan 28 studi berkualitas tinggi. Temuan mengidentifikasi empat pola relasional: efek positif termediasi (57,1%), efek positif langsung dan termediasi (25,0%), efek bergantung konteks (10,7%), serta efek negatif/tidak signifikan (7,1%). Hubungan ini dimediasi oleh kemampuan inovasi, kemampuan relasional, dan fleksibilitas strategis. Kontribusi ilmiah studi ini adalah: (1) sintesis berbatas waktu pasca-pandemi (2021–2025), (2) klasifikasi pola empiris berbasis Teori R-A, dan (3) model konseptual baru yang memetakan jalur mediasi orientasi pasar menuju keunggulan kompetitif.
A Systematic Review of Digital Financial Application Reuse Intentions Suci Alifah Rahmandani; Abror Abror; Zul Afdal
Performance: Jurnal Personalia, Financial, Operasional, Marketing dan Sistem Informasi Vol 31 No 2 (2024): Performance
Publisher : Faculty of Economics and Business Universitas Jenderal Soedirman

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32424/1.jp.2024.31.2.21192

Abstract

This Systematic Literature Review examines the development of research on technology adoption and continuance intention in the context of digital financial services by reviewing 48 articles obtained from the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) screening process, using the Theory-Context-Method (TCM) framework, citation analysis, and keyword mapping with VOSviewer. The findings indicate that the Technology Acceptance Model (TAM) and Expectation Confirmation Theory (ECT/ECM) are the most frequently applied theoretical foundations, followed by UTAUT/UTAUT2, the Information Systems (IS) Success Model, and the Theory of Consumption Values ​​(TCV). Geographically, previous studies are predominantly located in Asia, with research contexts focused on digital financial applications. To obtain research results, PLS-SEM has been widely used as an analytical technique in previous studies. In addition to interpreting the results using PRISMA, an analysis using VOSviewer was also conducted, identifying continuance intention, trust, technology adoption, TAM, mobile banking, perceived ease of use, behavioral intention, fintech, and digital payments as interrelated bases. This review explains that continuance intention is a post-adoption behavior shaped by technological, psychological, social, and contextual factors.
Customer Trust In Marketplace Purchases: A Systematic Literature Review Anggi Saputra; Abror Abror; Zul Afdal
Performance: Jurnal Personalia, Financial, Operasional, Marketing dan Sistem Informasi Vol 32 No 1 (2025): Performance
Publisher : Faculty of Economics and Business Universitas Jenderal Soedirman

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32424/1.jp.2025.32.1.21197

Abstract

Trust is a crucial factor in online business because it facilitates the transaction process by making buyers willing to accept and not doubt the actions of online sellers. Therefore, this systematic literature review aims to comprehensively examine how consumer trust influences purchasing behavior on marketplaces. A literature review from databases ScienceDirect, focusing on peer-reviewed articles and empirical studies from 2020 to 2026 was conducted from Q1 and Q2 indexed journals. The PRISMA flow diagram guided the process to ensure that the research process includes structured data, from identification to the presentation of results and supported bibliometric analysis using VOSviewer. A defined search criteria after thorough analysis, only 15 were suitable for synthesis and reporting. The Mendeley referencing tool and Microsoft Excel were instrumental in facilitating the analysis. The findings from the literature review indicate that customer trust is a multidimensional construct at the core of digital market sustainability, linking technological innovation, ethical considerations, regulatory frameworks, and business strategies. This literature review also indicates that trust has strong associations with blockchain, transparency, privacy, risk, and sustainability, reflecting its role as both a psychological and structural factor in legitimizing online transactions and fostering long-term relationships with consumers. Furthermore, this literature highlights trust as a mediator in repurchase intent and consumer engagement. This study affirms trust as a strategic foundation for the success of online markets and calls for interdisciplinary research to strengthen consumer trust in increasingly modern digital marketing.
Literature Review: The Role Of Motivation And Obstacles In Tourists' Return Visit Intention Anggia Ayu Lestari; Perengki Susanto; Marwan Marwan; Yunia Wardi; Abror Abror; Vidyarini Dwita
Amkop Management Accounting Review (AMAR) Vol. 6 No. 2 (2026): July - Desember
Publisher : Sekolah Tinggi Ilmu Ekonomi Amkop Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37531/amar.v6i2.3929

Abstract

This article examines the role of tourist motivation, past travel experiences, and perceived barriers in shaping revisit intentions to a destination. This study highlights that revisit intention is influenced by a complex interaction between psychological factors and tourist experiences, not just by service satisfaction alone. The method used is a systematic literature review with a search of articles in the Scopus indexed database. The analyzed studies include empirical and conceptual research relevant to the variables of motivation, experience, barriers, and tourist loyalty. This approach allows for a comprehensive and structured identification of patterns of relationships between variables. The results of the study indicate that intrinsic motivation has a strong contribution to revisit intentions, especially when tourists are driven by emotional experiences and the search for meaning in travel. Past travel experiences play a role in shaping emotional attachments and perceived destination value. Perceived barriers, both physical and psychological, have been shown to reduce tourists' tendency to revisit, although motivational factors and positive experiences can still provide a balancing effect. The interaction of these three variables forms a dynamic decision model in tourist behavior. This study emphasizes the importance of integrating destination management strategies that focus on enhancing tourist experiences, strengthening intrinsic motivation, and reducing travel barriers. This approach is relevant for increasing tourist loyalty and the long-term sustainability of tourist destinations.
Charismatic Leadership, Joyful Learning, and Student Engagement in Maritime Vocational Education: The Moderating Role of Gender-Based Experiences Nazarwin Nazarwin; Yunia Wardi; Rino Rino; Abror Abror; Syafni Yelvi Siska
JURNAL PENDIDIKAN DAN PENGEMBANGAN MANUSIA Vol 11 No 2 (2026): Education and Human Development Journal
Publisher : Universitas Nahdatul Ulama Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33086/ehdj.v11i2.8547

Abstract

This study investigates the effects of charismatic leadership and a joyful-learning approach on student engagement in a vocational maritime context at Politeknik Pelayaran Sumatera Barat. A census sampling strategy was employed (N = 368; 305 male, 63 female). Data were collected using a 20-item Likert-scale instrument (pilot-tested with n = 60) and analyzed via partial least squares structural equation modelling (PLS-SEM). The structural model explained a substantial proportion of variance in student engagement (R² = 0.908). Joyful learning demonstrated a large, positive, and statistically significant effect on engagement (p < 0.001). In contrast, charismatic leadership exhibited a small and non-significant effect (p = 0.127). Gender-based experiences showed a small but statistically significant direct effect on engagement (p < 0.001), yet did not significantly moderate the relationships between the predictors and engagement. These findings underscore the primacy of pedagogical design over instructor leadership style in fostering student engagement in vocational education. Specifically, practice-oriented and affectively engaging instructional strategies appear more influential than charismatic leadership behaviors. Practically, educators should prioritize the integration of joyful, experiential learning approaches. Future research should adopt more balanced samples, employ multi-group or experimental designs, and utilize more granular measures of gender-based experience to better elucidate subgroup differences and underlying causal mechanisms.
Co-Authors Anggi Saputra Anggia Ayu Lestari Dina Patrisia Dzaki Hafizh Desni Fery Ansyah Firman Firman Hani Maisyarah Batubara Husnil Khatimah Kendis Anwar Kristiana Astuti Marwan Marwan Muthia Roza Linda, Muthia Roza Nadhila Sari Nanang Rinaldo Nazarwin Nazarwin Nia Liza Tania Okki Trinanda Perengki Susanto Regi Erlan Marta Rino Rino Ririn Safira Meidiani Ryna Parlyna Shabbir Dastgir Suci Alifah Rahmandani Syafni Yelvi Siska Teh Nurul Afiza Abdul Jalil Tri Putri Parnataria Vidya Rini Dwita Rini Dwita Vidyarini Dwita Wedhia Ganiesa Yasril Yunus Yunia Wardi Yunita Engriani Zul Afdal Zul Fahmi Zulherwan Zulherwan Zulvia, Dewi Zuyyina Rahma Zalni