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Journal : PERSPEKTIF

Urgensi Pengaturan Kebijakan Protokoler Kepala Daerah dalam Rangka Mewujudkan Efektivitas Tugas-Tugas Protokoler Kepala Daerah Kabupaten Batang Provinsi Jawa Tengah Novi Lupitasari; Endang Larasati Setianingsih; Ika Riswanti Putranti; Teuku Afrizal
PERSPEKTIF Vol. 12 No. 2 (2023): PERSPEKTIF, April
Publisher : Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31289/perspektif.v12i2.8576

Abstract

This article aims to provide an overview of the protocol function in providing regional leadership services. Setting the tone, following manners, and acting respectfully—as a sign of respect for one's position or position in the state, government, or society—are examples of actions related to maintaining order during state-sponsored events. The focus of this research also looks at the roles and tasks of the protocol in supporting the activities of regional leaders in Batang Regency. The protocol has the responsibility of ensuring that the leader's activities/events are facilitated by providing services directly related to the leader's activities. In practice, the protocol is a multifunctional task because it carries out tasks as a planner, including program plans to regulatory arrangements. This includes their duties and roles as guides, lobbyists, general assistants, managers and waiters serving dignitaries or guests. This study applies the concept of "Swot Analysis", a qualitative descriptive research with primary data sources obtained from informant interviews, observation and documentation from secondary sources. From the conclusion of this article, the lack of communication is the dominant factor that has the potential to change and even thwart events that have been planned in advance. The researcher argues that there is a need for written standard arrangements that need to be agreed upon by all interested parties (stakeholders) that are detailed but flexible in implementation in the field
Inovasi Pelayanan Sistem Informasi Manajemen Nikah pada Kantor Urusan Agama Kecamatan Johan Pahlawan Aceh Barat Via Anisa; Dyah Lituhayu; Budi Puspo Priyadi; Teuku Afrizal
PERSPEKTIF Vol. 12 No. 2 (2023): PERSPEKTIF, April
Publisher : Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31289/perspektif.v12i2.8577

Abstract

This study identified innovative efforts for the Marriage Management Information System (SIMKAH) to improve marriage administration services at the Religious Affairs Office (KUA) in Johan Pahlawan District, West Aceh Regency. Knowing the Services of the Marriage Management Information System (SIMKAH) at the Religious Affairs Office (KUA) in Johan Pahlawan sub-district, West Aceh Regency. Public service innovations are ideas and modifications that can benefit the community directly. Public service innovation makes a public service system better, more effective and efficient. The research was conducted at the Office of Religious Affairs (KUA) in Johan Pahlawan District, West Aceh Regency. The research method uses a qualitative descriptive approach, while the data sources used are Primary Data and Secondary Data. The results of the study show that the Marriage Management Information System (SIMKAH) is an innovation in providing services to be effective and efficient. However, there are obstacles in implementing its services on asynchronous systems, surveys, networks and data. Instead, actions for improvements in improving these things need to be implemented. So that this innovation can be more beneficial to the service system and society