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All Journal PROSIDING SEMINAR NASIONAL Jurnal Manajemen Kesehatan Indonesia Media Ilmu Kesehatan Jurnal Midpro Jurnal Surya J-REMI : Jurnal Rekam Medik dan Informasi Kesehatan Jurnal Ilmiah Kesehatan Masyarakat Jurnal Kebidanan dan Keperawatan Aisyiyah Jurnal Medicare IZZI: Jurnal Ekonomi Islam
Faizatul Ummah
Universitas Muhammadiyah Lamogan
Humanities Decision Sciences, Operations Research & Management Dentistry Economics, Econometrics & Finance Education Health Professions Medicine & Pharmacology Nursing Public Health Veterinary

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Identifikasi Faktor Penyebab Keterlambatan Pengambilan Logistik Non-Medis Menggunakan Diagram Fishbone di Rumah Sakit Muhammadiyah Lamongan Mila Lutfiyatun An’nisa; Nuryati; Faizatul Ummah
Jurnal Medicare Vol. 5 No. 3 (2026): JULY 2026 (INPRESS)
Publisher : Rena Cipta Mandiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62354/jurnalmedicare.v5i3.477

Abstract

Delays in non-medical logistics retrieval are a problem that can reduce distribution effectiveness in hospitals. This study aims to identify the factors causing delays in non-medical logistics retrieval and to propose improvement efforts. The research used a descriptive qualitative method with an observational approach through observation, interviews, and documentation at the General Logistics Unit of Muhammadiyah Hospital Lamongan from February to March 2026. Data were analyzed using a fishbone diagram to identify root causes. The results showed that delays were influenced by factors related to human resources, methods, materials, systems, and environment, including high workload, absence of retrieval time limits, low urgency of items, suboptimal system utilization, and ineffective inter-unit communication. These conditions lead to stock accumulation in the warehouse and reduced distribution efficiency. Therefore, it is necessary to establish SOP for retrieval time limits, implement reminder systems, and improve coordination and communication between units.
Co-Authors Ajeng Putri Mahfiroh Ari Kusdiyana Ari Kusdiyana Aulia Kurnianing Putri Bayu Aria Pratama Dadang Kusbiantoro Dwi Dianita Irawan Lilin Turlina Luluk Rosida Mila Lutfiyatun An’nisa Mista Ainin Oktafia Muhamad Ganda Saputra muhamad ganda saputra Nihayatul Muna, S.KM., MPH Nihayatul Munaa Nuriyati Nuriyati Nuryati Nuryati Nuryati Rahayu Ainun Khofifah Rahmawati, Nahardian Vica Rini Stiyowati Silvia Putri Rahmawati Wan Ismahanisa Ismail Yuni Anggraini