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Jurnal Penelitian Transportasi Laut Vol 20, No 1 (2018): Jurnal Penelitian Transportasi Laut
Publisher : Puslitbang Transportasi Laut, Sungai, Danau, dan Penyeberangan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25104/transla.v20i1.1375

Abstract

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Jurnal Penelitian Transportasi Laut Vol 19, No 2 (2017): Jurnal Penelitian Transportasi Laut
Publisher : Puslitbang Transportasi Laut, Sungai, Danau, dan Penyeberangan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25104/transla.v19i2.1377

Abstract

Influence of Income and Leadership Style during the Covid-19 Pandemic on Employee Performance and Their Implications on Operational Performance of Sea Ship Agent Company (Case Study at PT. Harapan Cipta Perkasa) Arief Supriatna; Edhi Budi Setiawan; Imam Sonny
Budapest International Research and Critics Institute-Journal (BIRCI-Journal) Vol 5, No 2 (2022): Budapest International Research and Critics Institute May
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v5i2.5004

Abstract

The Covid-19 pandemic outbreak which has led to the enactment of a central government policy for employees to work from home, both private employees and government employees, so that all systems and parties related to licensing. The delay in the process and the ship's operation to a halt and the ship's departure. This makes company leaders to look for solutions in dealing with these situations because the company is experiencing a decline in revenue, which has an impact on the income of each employee as well. The purpose of this study is to analyze and examine whether a decrease in income will have an impact on employee performance and company operations. The method used in this research is the method of Structural Equation Model (SEM) based on Partial Least Square (PLS). The results of the findings in this study are a partial decrease in income has a positive effect on employee performance and company operational performance but is not significant. Leadership style partially has a positive and significant effect on employee performance and company operational performance.
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Jurnal Penelitian Transportasi Laut Vol 21, No 2 (2019): Jurnal Penelitian Transportasi Laut
Publisher : Puslitbang Transportasi Laut, Sungai, Danau, dan Penyeberangan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25104/transla.v21i2.1372

Abstract

The Determination of Service Quality: Study Literature Review Sitanggang, Rohana; Dimas Rizky Kusmayadi; Imam Sonny; Tenaka Budiman; Son Wibisono
Dinasti International Journal of Digital Business Management Vol. 5 No. 2 (2024): Dinasti International Journal of Digital Business Management (February - March
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31933/dijdbm.v5i2.2349

Abstract

The Influence of Service Quality, Perception of Tariffs and Facilities on Customer Satisfaction is a scientific article on literature studies within the scope of the field of science. The aim of this article is to build a hypothesis of influence between variables that will be used in further research. Research objects in online libraries, Google Scholar, Mendeley and other academic online media. Research methods using library research come from e-books and open access e-journals. Qualitative descriptive analysis. The results of this article: 1) Service Quality influences Customer Satisfaction; 2) Tariff perceptions influence customer satisfaction; and 3) Facilities influence Customer Satisfaction.
The Effect of Work-Family Conflict and Job Satisfaction on Organizational Commitment and Their Impact on the Turnover Intention of the Crew OfPT. Tanto Intim Line Jakarta Ronaldo Tri Nova Caesa; Imam Sonny; Zaenal Abidin
Jurnal Ekonomika dan Bisnis Vol. 10 No. 1 (2023): Volume 10 Nomor 1 April 2023
Publisher : Fakultas Ekonomika dan Bisnis Universitas Selamat Sri

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Work-family conflict and job satisfaction are one of the factors that influence organizational commitment which can have an impact on the turnover intention of a worker, especially crew members. This study aims to determine whether there is an effect of work-family conflict and job satisfaction through organizational commitment and the desire to get in and out of the ship PT Tanto Intim Line Jakarta. The type of research used here is an explanatory quantitative research. This study used a sample of 494 ship respondents and thePLS SEM analysis method. The results of the study found that there was a negative influence on workfamily conflict on organizational commitment where if work-family conflict was high, organizational commitment would be lower, and vice versa. In addition to job satisfaction has a positive effect on organizational commitment, organizational commitment also has a significant effect on turnover intention. It was also found that the mediating effect of organizational commitment on work family conflict and job satisfaction on turnover intention showed a negative mediating effect. Where the work family conflict variable increases, it can reduce organizational commitment so that the desire or desire to change companies is higher. Meanwhile, the increased job satisfaction variable can increase organizational commitment which has an effect on reducing turnover intention.