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All Journal IJCCS (Indonesian Journal of Computing and Cybernetics Systems) INFORMAL: Informatics Journal Sinkron : Jurnal dan Penelitian Teknik Informatika Jurnal Mantik Jurnal Scientia JURPIKAT (Jurnal Pengabdian Kepada Masyarakat) JSIKTI (Jurnal Sistem Informasi dan Komputer Terapan Indonesia) Jurnal Mandiri IT Jurnal WIDYA LAKSMI (Jurnal Pengabdian Kepada Masyarakat) Journal of Social Work and Empowerment TECHNOVATE Darma Abdi Karya: Jurnal Pengabdian Kepada Masyarakat
Indra Pratistha
Institut Bisnis Dan Teknologi Indonesia
Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Dentistry Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Public Health Social Sciences Other

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Journal : TECHNOVATE

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Implementation of Profile Matching Method for E-Wallet Selection Recommendations in Indonesia Pratistha, Indra; Widiari, Ni Putu Diva Septa; Dewi, Ni Luh Putu Berliana; Jaya, I Made Krisna; Sudipa, I Gede Iwan
TECHNOVATE: Journal of Information Technology and Strategic Innovation Management Vol. 2 No. 3 (2025): July 2025
Publisher : PT.KARYA GEMAH RIPAH

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52432/technovate.2.3.2025.112-122

Abstract

The development of e-wallet adoption in Indonesia accompanied by a diversity of features and service quality triggers user confusion in determining the most suitable application. This study develops a Decision Support System (SKS) to recommend the best e-wallet objectively. Using Profile Matching, the research compares the actual profile of each e-wallet against the ideal profile based on 5 criteria and 15 sub-criteria. Data obtained from 30 respondents. The process includes GAP mapping, weight conversion, Core Factor-Secondary Factor clustering, total value calculation per criteria, and then weighted aggregation for ranking. The final recommendation places DANA as the best alternative (3.86), followed by GoPay (3.80) and OVO (3.72). These results show that Profile Matching effectively handles multi-criteria decision-making in the consumer fintech space and provides consistent, transparent and replicable evaluation. The findings provide practical benefits for users in choosing an e-wallet as well as academic contributions in the form of structured application of decision-making methods in the context of digital payments. Further research is recommended to expand the sample, add criteria (cost, customer service, privacy), conduct a test of comparison methods, perform sensitivity tests, and integrate behavioral data to improve external validity and accuracy of recommendations.
A Profile Matching-Based Decision Support Framework for Selecting Generative AI Tools in Higher Education Pratistha, Indra; Anggaswara, Aditha Diva; Saputra, Gusti Bagus Arya; Krisna, I Gede Anugrah Adi; Sudipa, I Gede Iwan
TECHNOVATE: Journal of Information Technology and Strategic Innovation Management Vol. 3 No. 1 (2026): January - February 2026
Publisher : PT.KARYA GEMAH RIPAH

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Abstract

This study aims to develop a decision-making model for determining the best AI application, specifically for students, in selecting the best alternative based on various criteria. This study used the Profile Matching Method to rank alternatives. Data was collected from students through an online survey, with criteria including ease of use (C1), task completion support (C2), creativity and idea support (C3), output quality and accuracy (C4), flexibility of use (C5), and access cost (C6). A decision-making analysis was conducted to determine the application that best suited students' preferences and identified the factors that most influenced their choice. The results showed the ChatGPT application alternative (A1) as the best student choice.
Co-Authors Agung Mahadewa, I Putu alit I Nyoman Alit Arsana Anggaswara, Aditha Diva Aniek Suryanti Kusuma, Aniek Suryanti Aristamy, I Gusti Ayu Agung Mas Aristana, Made Dona Wahyu Atmaja, Ketut Jaya Bhawanaputra, I Gusti Made Ngurah Ari Devi Valentino Waas Dewa Ayu Putri Wulandari Dewi, Ni Luh Putu Berliana Dewi, Ni Wayan Jeri Kusuma Dirgayusari, Ayu Manik Gede Pasek Putra Adnyana Yasa Hugo, Veronika Novia I Dewa Made Krishna Muku I Gede Andika I Gede Iwan Sudipa I Nyoman Agus Suarya Putra I Nyoman Alit Arsana I WAYAN SUDIARSA Iskandar, Adi Panca Saputra Jaya, I Made Krisna Krisna, I Gede Anugrah Adi Lanang, Eugenius Gene Rangga Libraeni, Luh Gede Bevi Meinarni, Ni Putu Suci Ni Luh Wiwik Sri Rahayu Ginantra Prakoso, Paholo Iman PUTU SUGIARTAWAN Retantyo Wardoyo Saputra, Gusti Bagus Arya Wardani, Ni Wayan Widiari, Ni Putu Diva Septa Willdahlia, Ayu Gede