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Journal : scientific journal of informatics

Evaluating User Acceptance of Virtual Class on Bali Melajah Portal Using Technology Acceptance Model and Importance Performance Analysis Purnawan, I Putu Abdi; Sudarma, Made; Indra ER, Ngurah
Scientific Journal of Informatics Vol. 12 No. 1: February 2025
Publisher : Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/sji.v12i1.22833

Abstract

Purpose: The purpose of this study was to evaluate the acceptance and performance of users of the Virtual Class application in the Bali Melajah Portal using the Technology Acceptance Model (TAM) and Importance-Performance Analysis (IPA). This study found the main components of adoption, evaluated performance disparities, and suggested ways to improve LMS adoption in secondary schools. Methods: This study used a quantitative approach through an online survey conducted to collect data from teachers and students. Partial Least Squares Structural Equation Modeling (PLS-SEM) was used to evaluate the relationship between the variables in the research model. IPA was used to evaluate system performance and determine areas for improvement. Results: The study showed that perceived ease of use significantly influenced perceived usefulness, which in turn affected attitudes and behavioral intentions. Meanwhile, behavioral intentions positively affected actual system use. Performance mismatch was found, with the lowest percentage of conformity of 97.76% for actual system use. Quadrant analysis highlighted that, although the system was perceived as useful and easy to use, involvement, accessibility, and institutional support were necessary for effective system use. Novelty: This study offers a two-pronged assessment of LMS adoption in secondary schools by combining TAM and IPA. Unlike earlier studies that only evaluated user perceptions or system performance separately, this paper provides a complete approach to maximizing government-supported digital learning platforms. These findings give policymakers and application developers knowledge to improve the adoption of Virtual Classroom LMS.
Co-Authors Adi Wiranata, K. N. Amanda Saraswati, Ni Putu Andika Pranata, I Kadek Anugrah Br. Ginting, Putri Binti Dona, Sufiana Budiastra, IN David Clemens Sumampouw Dewa Made Mahendra Yudha Dewa Made Wiharta Diafari, G A K Dipta, I Made Yogaswara Eka Yayuk Fransiska Simak Fajar Purnama Fajar Purnama Feliks Sinaga Gede Krisna Andika Putra Gede Sukadarmika I Dewa Gede Aditya Pemayun I G. A. K. Diafari Djuni Hartawan I Gusti Agung Putu Raka Agung, I Gusti Agung Putu I Gusti Ngurah Ari Wira Nugraha I Gusti Ngurah Arya Tri Andhika I Made Oka Widyantara I Made Yogaswara Dipta I Md. Anggar Dwi A, I Md. Anggar Dwi A I Wayan Shandyasa I Wayan Sukerayasa I.W. Aryadi Ida Ayu Dwi Giriantari IGB Alit Putra Wijaya IGM.W.S. Handdy IGP. Agus Aries Pratama IGst Ngr PT. Adi S.P. Joni Wijaya Fathoni K.T. Efendi Kadek Rangga Dwipayana Komang Sri Utami L.D. Purnamasari Lina wati Linawati linawati linawati Linawati Linawati Made Dhyo Pradnyadiva Made Sudarma Maisha Putra, I Gusti Agung Ngurah Melky Sedek Hosea Halim Muhammad Audy Bazly N.M.E.P. Astiti Ni Made Ary Esta Dewi Wirastuti Nurul Salsabila Wardhani Nyoman Pramaita Nyoman Wendy Saputra Oktafiana Susanti, Baiq Dwinda Pande Ketut Sudiarta Pande Mastra Sedana Pande Putu Wahyu Pramanda Paramitha Sekar Putri A.P., Ni Made Permata Sari, Indah Ayu Prahasta Napolado Damanik Purnawan, I Putu Abdi R.S.E.C. Nesa Rendi Gustina Setiawan, Putu Ayu Citra Vina Yuliani, Ni Putu W. Setiawan Widyadi Setiawan Wikadhyana, I Putu Gde Raditya Yansen Andriyanto Yoga, I Putu Sudharma