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All Journal Jurnal Energi Dan Manufaktur Jurnal Pengabdian Masyarakat Indonesia Sejahtera Ardhi: Jurnal Pengabdian dalam Negri Harmoni Sosial : Jurnal Pengabdian Dan Solidaritas Masyarakat Ekspresi: Publikasi Kegiatan Pengabdian Indonesia Nusantara Mengabdi kepada Negeri Kesejahteraan Bersama : Jurnal Pengabdian dan Keberlanjutan Masyarakat Panggung Kebaikan : Jurnal Pengabdian Sosial Dinamika Sosial: Jurnal Pengabdian Masyarakat Dan Transformasi Kesejahteraan Karawo : Journal of Community Service (KJCS) Jurnal Manajemen Kreatif dan Inovasi
Erwin Sirait
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Employee Engagement and Work–Life Balance Effects on Turnover Intention: The Intervening Role of Rewards among Gen Z Employees Roy Sahputra Saragih; Andi Setiadi Manalu; Erwin Sirait; Arifin Tua Purba; Lasminar Lusia Sihombing; Poltak Pardamean Simarmata
Jurnal Manajemen Kreatif dan Inovasi Vol. 4 No. 2 (2026): April : Jurnal Manajemen Kreatif dan Inovasi
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59581/jmki-widyakarya.v4i1.5894

Abstract

This study investigated how employee engagement and work–life balance influenced turnover intention, with rewards examined as an intervening mechanism, among Generation Z employees in a state-owned enterprise context. A quantitative explanatory design was applied using a census approach involving all 36 Generation Z employees at PT PLN (Persero) Pematangsiantar. Data were collected through structured questionnaires measured on a five-point Likert scale and were analyzed using multiple regression and mediation-based path analysis in SPSS. The findings showed that employee engagement and work–life balance significantly predicted perceived rewards, and all three variables exerted significant effects on turnover intention. Moreover, rewards partially mediated the effects of employee engagement and work–life balance on turnover intention, indicating that positive work experiences reduced employees’ intention to leave when they were reinforced by fair and meaningful reward practices. However, the small sample size limited the generalizability of the findings beyond the organizational setting studied. This study contributes by demonstrating that retention of Generation Z employees is shaped not only by psychological attachment and work–life balance, but also by how organizations institutionalize recognition and value exchange through reward systems, particularly in public service and state-owned enterprises.
Co-Authors Andi Setiadi Manalu Andriano Simarmata Aneka Firdaus Arifin Tua Purba Calen, Calen Demak Claudia Yosephine Simanjuntak Doris Yolanda Saragih Erikson Damanik Firinta Togatorop Hengki Mangiring Parulian Simarmata Henry Dunan Pardede Jusra Tampubolon Lasminar Lusia Sihombing Natalia Pransiska Silaen Parulian, Hengki Poltak Pardamean Simarmara Poltak Pardamean Simarmata Rajainal Saragih Roy Sahputera Saragih Roy Sahputra Saragih Sandi Maiko Sihite